Rules list > Trading Rules Alibaba International Station Trading Dispute Resolution Rules 2018-09-25 06:09 Version number: 20180808 Release Date: September 25, 2018 Chapter 1 Overview Article 1 These rules are formulated in order to protect the legitimate rights and interests of buyers and sellers in online transactions on Alibaba International Station, and make these rules more fair and efficient. To mediate and deal with transaction disputes, according to the Article 2 After a dispute arises between the buyer and the seller in the online transaction of cross-border purchase and sale of goods through Alibaba International Station, if either party applies for Alibaba to provide online dispute mediation services, Alibaba will apply these Rules to make a mediation decision on the dispute. Article 3 If the buyer and the seller agree otherwise on the basis for handling transaction disputes, Alibaba has the right to decide whether to apply it according to the situation, but the cont...