[Customer Service Must See] Buyers' replying skills related to the epidemic (with the latest functional guidelines for buyer conversation)   Dear AliExpress merchants, Recently, merchants may receive inquiries from overseas consumers about the epidemic or package safety. Please avoid using exaggerated words  such as epidemic, disaster, pandemic, horrible, terr. ible (epidemic can be replaced by out break), Russian эпидемия, катастрофа, пандемия, ужасный,  please avoid fabricating facts or citing unfounded information to avoid causing unnecessary panic. The platform has filtered some common answers (it is recommended to use a multilingual version according to the target user language) for your reference.  For questions with a large number of user inquiries recently, please quickly use the latest batch access function and the upgraded automatic reply function to improve the overall efficiency (see the bottom of this page for specific strategies). Half of the part;)...