物流上网提前「商家操作手册」 (alicdn.com) rules for the use of overseas warehouse aging marks updated: january 22, 2020   article 1  in order to maintain an orderly, healthy and fair market environment for aliexpress platform, standardize the performance of overseas warehouse sellers' services, enhance consumer experience, and promote more trading opportunities, aliexpress platform has specially formulated these "rules for the use of overseas warehouse time-sensitive marks" (these "rules"). the aliexpress platform has the right to uniformly manage the shipment and performance of sellers through overseas warehouses in accordance with these rules. "overseas warehouse" as used in these rules refers to a warehouse located in a country other than china operated by an independent logistics supplier or owned and operated by the seller, providing preparation, warehousing, and tail delivery to consumers for aliexpress platform sellers, including: cainiao official warehouse...

  evidence and compensation criteria for online shipment complaints 【reminder】 only the following online delivery lines support online complaints: 1. China Post Registered Packet 2. China Post Usual Packet + 3. 4PX New Mail Registered Packet 4.4PX New Post Economic Packet 5. Yanwen Airlines Registered Packet 6. Cainiao Super Economy-Yanwen 7. Cainiao Super Economy-Shunyou 8. SF International Economy Packet 9. Cainiao Super Economy 10. Cainiao Special Goods Line -Super Economy 11. Cainiao Special Goods Line - Simple 12. Cainiao Special Line Economy 13. Cainiao Special Goods Line - Standard 14. Cainiao Large Package Line 15. Rookie Super Economy Global 16. Rookie Special Goods Line - Mark Fast   1. complaint portal 2. complaint handling process the online delivery complaint generated on the aliexpress platform is handled by cainiao customer service, and the complaint handling process is as follows: (1) the merchant should initiate a complaint to the logistics provider through th...