Introduction to the new version of the product mismatch dispute 1. Response rules and screenshots 【Consultation period】 1. Introduction to overall response rules Both buyers and sellers can respond, modify the plan, modify the amount, and submit evidence Response rules: ① If agreed, follow the current plan; ②If you refuse, refuse a plan and amount-wait for the other party to respond in a loop; ③The arbitration is not reached within 5 days; Rules of proof: You can submit proofs countless times, choose at least one of pictures, videos, and texts Applicable orders: Common disputes: all orders Disputes on after-sales treasure: ①The negotiation function is activated; ②The scope of after-sale treasure is not satisfied (the buyer’s personal reasons) Worry-free return disputes: ①The buyer requests only a refund; ②The buyer requests a refund but does not belong to the worry-free return dispute scenario: the brand does not match the description, the shelf life issue, the product is missed, damag...