Rules for the use of overseas warehouse timeliness identification Updated: January 22, 2020     Article 1  In order to maintain an orderly, healthy and fair market environment for AliExpress platforms, standardize the service performance behavior of overseas warehouse sellers, improve the consumer experience, and promote more trading opportunities, AliExpress platform specially formulates this Rules for the Use of Overseas Warehouse Time Limitation Marks (these "Rules"). AliExpress has the right to uniformly manage the delivery and performance of sellers through overseas warehouses in accordance with these rules. "Overseas warehouse" as mentioned in these rules refers to warehouses operated by independent logistics suppliers or owned and operated by sellers in countries other than China, providing stocking, warehousing and tail-of-range delivery to consumers for AliExpress platform sellers, including: rookie official warehouses, rookie certification warehouses, merc...

1. Return when the order is not  shipped If the store order has not been delivered, the store can ask the buyer to cancel the order. After the order is cancelled and closed, the system software will automatically refund the loan to the buyer. It must be noted that if the buyer is selected for the sake of canceling the order, it will not do harm to the seller's storefront. However, if the seller is allowed to cancel because the buyer chooses the seller, it will involve the problem of not selling the transaction volume. When the transaction volume is not sold to a certain total amount, it will cause certain harm to the natural ranking, and the account will be frozen if the plot is especially serious. 2. Returns with completed orders If the store order has been delivered for a long time, the buyer can apply for a partial or full refund. At this moment, after the store agrees, the system software will automatically distribute the loan refund to the buyer. But everyone should ...

AliExpress order Internet rate rule update (draft for comments) Release time: 2020-8-27 Dear sellers, Orders provide effective and timely logistics tracking information, which can improve the user's shopping experience and enhance their trust, greatly reduce the NR dispute filing rate and DSR seller service low score. Commodity quality, logistics service and service response timeliness are the basic service capabilities that the platform pays attention to. In the future, the platform intends to use "5-day Internet access rate" as one of the indicators to measure the logistics service ability of merchants (you can log in to the seller's background - business staff - logistics overview - logistics timeliness, refer to the "5-day Internet access rate" indicator) .   [Assessment Indicators] * 5-day Internet access index (the following are natural days): Molecular: The number of orders that have been shipped in the past 30 days and (logistics online time-payment ...

AliExpress Merchant Delivery Time Incentive Plan   Update time: 2020-12-13 Release time: 2020-9-12 Dear AliExpress sellers, We spent the most unforgettable first half of the year together this year. At the same time, we are also deeply aware that the main concern of overseas buyers' cross-border transactions is logistics timeliness. Fast delivery and strong certainty of performance are important reasons for consumers to continue to repurchase. Therefore, the platform will take the Internet access rate as the key service improvement direction this year, and there will be more policy support for sellers with fast delivery timeliness! We look forward to building a cross-border logistics experience with sellers and friends! We hereby introduce AliExpress merchants' delivery time incentive policies to you as follows: 5  days of logistics Internet access is the bottom line of the platform. Merchants  can enjoy the platform's  N -view rights and interests by  48  ...