What should sellers pay attention to in disputes over short-loading of goods? For disputes over short-loading of goods, you need to pay attention to: Before the dispute: a. Check whether the product page quantity description is consistent b. Verify the specific quantity of products before shipment c. Keep proof of weight at the time of shipment, such as shipping receipt, weighing photos or video records, etc. In the dispute: a. Actively negotiate with the buyer to solve the problem and reach an agreement on the solution. b. Actively provide evidence, including a photo of the weight of a single product, a photo of the weight of the whole product plus the package, the shipping receipt and the package weight certificate issued by logistics (all of which is indispensable). after-sales service / Buyer's refusal to pay Why is the order blocked? There are three main situations of order block: Because the buyer's refusal to pay is frozen, after receiving the rejection notice from the b...