after-sales service / Dispute handling and appeals after-sales service / Dispute handling and appeals How to respond to and submit evidence for disputes? If the dispute is an ordinary dispute or a special dispute in the after-sales treasure (such as short-package, fake goods, etc.) and other disputes that require the seller's intervention, the platform will notify you to provide evidence. Please pay attention to providing evidence in time and as required. During the dispute negotiation period or arbitration period, the buyer will put forward his own plan. You can do the following according to your actual situation: 1) If you agree to the buyer's or platform's plan, you can click the "Agree" button; 2) If you do not agree with the buyer's or platform's plan, you can choose to modify the plan or add a plan to wait for the buyer's confirmation (Note: If you have provided two mutually exclusive schemes, namely [refund only] and [return and refund] solution...