Definition: After the seller fills in the invoice number, the order enters the dispute stage when the buyer submits a refund application (dispute). Dispute rate refers to the ratio of the number of orders filed by the buyer for refunds to the number of shipped orders within a certain period of time. For AliExpress sellers, it is definitely necessary to understand AliExpress's transaction disputes first. If such disputes occur, you naturally need to master the relevant rules. If there is a situation of not receiving the goods, you should also understand the specific reasons. 1. Dispute rate 1) Definition: After the seller fills in the invoice number, the order enters the dispute stage when the buyer submits a refund application (dispute). Dispute rate refers to the ratio of the number of orders filed by the buyer for refunds to the number of shipped orders within a certain period of time. 2) Calculation method: dispute rate = the past 30 days (number of orders filed by the buyer -...