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Showing posts from June 4, 2022
Preferred Warehouse Logistics Complaint Evidence and Compensation Standards   I. Complaint Entrance 1. Log in to the Cainiao Export User Center with AliExpress account Login link:  https://cc.gpn.cainiao.com/global/gpn/globalWarehouse/delivery/globalOrderlist ; 2. Export User Center - Service Management - Complaint Management - Initiate a Complaint ; Or you can check the status of the order in all orders and select the order you want to file a complaint. ; II. Preferred Warehouse Worry-free Logistics Complaint Handling Process The preferred warehouse worry-free logistics complaints generated on the AliExpress platform are handled by AliExpress platform customer service and rookie customer service. The complaint handling process is as follows: (1) Merchants should initiate complaints through the system within the corresponding time limit according to different complaint items. Each logistics order merchant is limited to 2 complaints opportunities. Please pay attention to choosi...

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