Preferred Warehouse Logistics Complaint Evidence and Compensation Standards I. Complaint Entrance 1. Log in to the Cainiao Export User Center with AliExpress account Login link: https://cc.gpn.cainiao.com/global/gpn/globalWarehouse/delivery/globalOrderlist ; 2. Export User Center - Service Management - Complaint Management - Initiate a Complaint ; Or you can check the status of the order in all orders and select the order you want to file a complaint. ; II. Preferred Warehouse Worry-free Logistics Complaint Handling Process The preferred warehouse worry-free logistics complaints generated on the AliExpress platform are handled by AliExpress platform customer service and rookie customer service. The complaint handling process is as follows: (1) Merchants should initiate complaints through the system within the corresponding time limit according to different complaint items. Each logistics order merchant is limited to 2 complaints opportunities. Please pay attention to choosi...