All lies in on 1 page! Home On-time Delivery Returns & Refund Domestic Returns Guaranteed Genuine The list below is our full range of guarantees provided by AliExpress sellers, and how they protect you: On-Time Delivery Full refund if product isn’t received in guaranteed delivery time How can I protect myself from late deliveries?     Always check the seller's  On-time Delivery guarantee  time and make sure your desired delivery date falls within this time-frame. What can I do if my order doesn't arrive within the seller's guaranteed delivery time?     You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the  order details  page. Please note that you can only open one dispute per order. Returns & Refund The items I received were not as described by the seller. What can I do?     Any product delivered to you that fails to match the seller’s description is e...

  Seller's decision has no refund and no compensation. Reject the proposal of the seller in the dispute to Aliexpress The dispute decided to return the goods and money. Recently, often administration  Aliexpress a ccording to disputes with partial return, it makes a decision on the full return of funds and goods to the seller. Let's look at this situation, is it beneficial and in general, what to do about it? УЗНАТЬ БОЛЬШЕ Why is it unprofitable to return the goods with Aliexpress to the seller? Is it profitable to return the goods to Aliexpress? For the greater weight, sending goods back to China is even more expensive than the goods itself. The most difficult thing is like appliances and batteries. Even if the cost of sending is less than the price of the goods, then you will have to work hard to send the parcel. First of all, this is given a certain period, and you should  remove proof on video, and still wait until the seller gets  product. That is, you will retu...