UNFAIR TRADING RULES -> see worry-free shipping ( seller protection policy contract ) Measures taken by aliexpress because of the very high dispute amount regarding logistic disputes (not recieved orders) Over the years... è PROBLEM • Extremely high number of disputes opened by buyers, 85% about logistics • Extremely high number of buyer complaints e.g.: Order never received/delivered too late,... è CONSEQUENCES • Large amount of low DSR data  •1 • Losing buyers confidence -> less customers • High costs for staff complaints handling • Loss for business and sellers è Solution Aliexpress has provided to protect the seller and platform against this huge risk of permanent loss of profits! . I will first give some examples of disputes, then i will add the contracts, The rules and agreements ( both for buyers & sellers) This is very interesting to see because they are the complete opposite of eachother. On the buyer side you will read about the buyer protection! On the se...