Skip to main content

Posts

Showing posts from December 23, 2021

Woundering why your order was not delivered?

  Customer Service>General Service>Blacklist Blacklist function introduction (video): http://help.dianxiaomi.com/pre/getContent.htm?id=346   Definition: mark the buyer ID, after the buyer places an order, sync to the secretary, the order will be displayed Mark a reminder, the seller decides whether to ship the order ! Note: [1] At present, as the Coupang platform does not return the buyer ID, the blacklist cannot be marked, and other platforms support it! [2] Marking the blacklist does not stop the buyer from placing an order again (because the platform background cannot also be intercepted), but after placing an order, the secret page will have a special mark warning! [3] The blacklist is divided into [ My Blacklist] and [ Cloud Blacklist]. The  difference:  ① [My Blacklist]: Buyers marked by their own secret master account and sub-account                       [ Cloud Blacklist]  : Other small Buyers m...

Dispute handling procedures and guidelines -> For sellers -> seller protection guarantee

  Dispute handling procedures and guidelines 1. Dispute submission and negotiation process 2. Disputes over "non-receipt of goods" 3. Guidelines for Dispute Adjudication 4. How to avoid and resolve disputes V. Case sharing of disputes over mismatched version  1. Dispute submission and negotiation process        During the transaction process, the buyer submits a refund/return refund application, that is, it enters the dispute stage and must be resolved through negotiation with the seller.  The flow is shown in the figure below: Detailed description of the process:  1. The buyer submits  a refund/refund application  1. The buyer submits the reason for the dispute:         1) The goods were not received;         2) The received goods did not conform to the agreement;         3) The buyer's own reasons.  2. Time for the buyer to submit a refu...

Investment Announcement of Closed Orientation of Professional Beauty Instruments

To bad not 1 of there rules are applied! Investment Announcement of Closed Orientation of Professional Beauty Instruments   Professional beauty instruments belong to the category of "beauty and personal care". Professional sellers who have been engaged or produced in the beauty instrument industry for 5 years or more are invited. Alibaba International Station, Taobao Tmall, 1688, excellent merchants in the beauty instrument industry of Youshang Platform, leading brands in the industry, stable supply chain resources sellers to settle in, investment promotion The rules are as follows.     I. Investment Promotion Category Professional beauty instruments are only for desktop products, no vertical recruitment, no medical device products. Please submit the new category requirements in the background.   II. Investment Requirements 1) Merchant requirements rules 1. Investment promotion method: closed and targeted investment promotion 2. Seller qualification documents:  ...

Labels

Show more