after-sales service / Aftersale FAQs Suggestions and reminders for merchants to deal with after-sales disputes Do you usually encounter many thorny situations when dealing with store disputes? I have sorted out the problems in the after-sales processing of merchants and summarized a wave of dry goods. You can browse it in 5 minutes. I believe it will be very helpful for you to deal with after-sales service in the future. Scene 1: What I sent to the buyer was the goods A. When the buyer received the goods, he saw that it was B. The buyer raised a dispute. The logistics went through rookie's online logistics. Do I have to bear such a dispute? Analysis : In this case, it is generally because the  logistics posted the wrong face sheet , that is to say, you send it to the rookie warehouse, and the warehouse pastes another face sheet on your package, but the pasted sheet does not match the bottom sheet. In this case, if the buyer starts a dispute, the  seller should remember to guid...