AliExpress "Worry-Free Consolidation Plan" Sellers Use Rules
Release Date: September 15, 2021
"Worry-free Consolidation Plan" is the AliExpress platform (domain name AliExpress.com, "platform") operated by Alibaba (China) Network Technology Co., Ltd. ("AliExpress") and its affiliates in conjunction with Hangzhou Cainiao Supply Chain Management Co., Ltd. The company's ("Cainiao") plan for specific country markets aims to improve logistics timeliness and reduce the freight burden of platform sellers ("sellers" or "you") through big data calculation and consolidation of transportation methods ("Worry-Free Consolidation Plan" Or "plan"). Among them, AliExpress provides technical services for information screening and transmission of related logistics orders. Cainiao provides in accordance with the relevant logistics agreement with your logistics service provision.
The Worry-Free Consolidation Plan is applicable to orders that meet the requirements, including "Full Upgrade Mode" and "Full Free Shipping Mode". The applicable modes and specific requirements of different consolidation countries are determined by the "Worry-Free Consolidation Plan Online Manual" https://sell.aliexpress.com/zh/__pc/vRJx59y9NF.htm ("Operation Rules"). Please note that Cainiao provides you with the worry-free consolidation service under this agreement in accordance with the "Cainiao Service Standard Agreement-Worry-Free Consolidation Logistics Service".
[Read carefully] You should read this agreement carefully before clicking to agree to the rules of use. Please read carefully and fully understand the content of each clause. Please read these rules and operating rules carefully and carefully. In particular, please note that in order to participate in this project, you should abide by the operating requirements in the operating rules, including but not limited to the delivery time limit and logistics online time, otherwise a fine may be incurred in addition to the logistics fee. In addition, you should pay special attention to the content marked in bold, underlined, etc., including but not limited to the use and restriction of your rights, the exemption or restriction of liability to AliExpress and Cainiao, and the terms of the relevant governing laws and jurisdictions .
[Contract action] When you read the information provided on the page and click to agree to the rules of use and complete the relevant procedures, it means that you have fully read, fully understood and accepted all the content of this agreement, and on a voluntary, equal, and free basis Agreed on. In the process of reading these rules, if you disagree with this agreement or any of its terms, you should stop signing these rules immediately.
We may adjust relevant information from time to time according to operational needs, and we will notify you in advance by way of announcements. For example: Revise these rules and operating rules by publicizing the revised rules, including but not limited to changing the country of consolidation, changing the mode applicable to the country of consolidating, modifying applicable conditions, assessment timeliness, assessment rules, updating, adjusting, and terminating worry-free Consolidation planning services, etc. You should carefully review and decide whether to accept the changed conditions. If you do not accept the changed conditions, please write to the platform that you do not agree to sign a new agreement or withdraw or terminate this agreement. If you do not raise an objection in time, it will be deemed that you agree to accept the changed conditions, and the orders after the changes take effect will be fulfilled between you and the changed conditions and/or in accordance with the new conditions
Part One Acceptance of Terms, Entry and Exit
1 Access and exit
1.1 The AliExpress platform will screen products that meet the requirements of this plan through the system ("Qualified Products") based on the seller's service indicators, the online rate of logistics information of the whole store or specific products, product categories and other standards. The seller can check the qualified products in the seller's backstage (seller backstage-shop-worry-free shipping plan), and check any qualified product as registration for this plan. The seller is aware that the registered products may lose access qualifications because they no longer meet the requirements of logistics information online rate and other standards. In this regard, AliExpress will not notify the seller individually or separately.
1.2 The seller can apply for withdrawal of the products participating in this program by unchecking all qualified products in the seller's backstage, but the products sold before the withdrawal shall still be processed in accordance with this rule.
1.3 The seller can withdraw from the worry-free consolidation plan for a specific country by unchecking the specific country in the seller's backstage; if you withdraw from all countries, it will be deemed to have withdrawn from this plan, but for the goods sold before withdrawing, you should still follow these rules deal with.
1.4 The seller can apply to withdraw from the plan in the seller's backstage, but the seller may not re-register for the plan within a certain period of time after withdrawing, and the specifics are stipulated by the operating rules.
Part Two Full Upgrade Mode
If you choose to participate in a country/region where the full upgrade model is applicable, the rules in this section apply to you.
2 Applicable conditions for full upgrade mode
2.1 Commodity conditions. If the full upgrade model is applicable to a country/region market, Cainiao provides logistics service upgrades for specific qualified products registered by the seller, and the specific qualified products should meet all the following conditions ("Upgrade Products"):
2.1.1 The specific qualified goods are shipped by the seller to the shipping country/region via the designated logistics route ("Full Upgrade Cainiao Logistics");
2.1.2 Buyers who are located in the country/region of the consolidating country/region of certain qualified goods together with multiple specific goods that meet these rules use the same address of the consolidating country/region to place an order and combine to complete the payment; and
2.1.3 Certain qualified commodities do not belong to special commodities such as charged commodities, liquids, powders (such special commodities are referred to as "special goods", on the contrary referred to as "general goods"), and are not unilaterally identified by AliExpress and Cainiao because of their Products whose own characteristics do not apply to logistics upgrade services ("other non-upgrade products").
2.2 Delivery conditions. To enjoy upgraded logistics services:
2.2.1 When generating a logistics order, the seller should accurately declare the commodity type (general or special), quantity, volume and weight of the commodity; and
2.2.2 The seller shall ship the goods to the address designated by Cainiao ("Consolidation Warehouse") as soon as possible after the buyer completes the payment and after the order is established, and ensure that the logistics information is online within the time limit specified in the operating rules; or
2.2.3 The seller did not deliver the goods within the time limit stipulated in the operating rules and realized the online logistics information, but paid the liquidated damages stipulated in Article 5.
3 Logistics upgrade service
3.1 The logistics upgrade service is realized by Cainiao through advanced system technology. Through the logistics upgrade service, upgraded products originally sent by surface mail and simple parcels will be delivered through better logistics routes. Including but not limited to the entire logistics tracking information display, improving the timeliness of logistics delivery, etc. Through the logistics upgrade service, the upgraded products originally sent through the worry-free standard and worry-free economic logistics will be combined and sent to the buyers located in the shipping country.
3.2 The seller is aware that when there is a logistics dispute on the upgraded product, Cainiao will only be liable for compensation and provide services in accordance with the logistics service standards contained in the original logistics order.
3.3 In order to avoid ambiguity, the seller shall pay for logistics services in accordance with the logistics service agreement signed separately with Cainiao.
3.4 In order to avoid ambiguity, buyers in the shipping country/region who return upgraded products due to refunds, returns, or other reasons, do not enjoy the logistics upgrade service.
3.5 To avoid ambiguity, Worry-Free standard packages may be shipped together with upgraded products that enjoy logistics upgrade services, but the agreement between Cainiao and your Worry-Free logistics service will not be changed.
3.6 The seller knows and agrees that, in order to improve the service experience and efficiency of the worry-free logistics service, Cainiao has the right to change the outer packaging and combination distribution of the order package.
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