AliExpress products are out of stock. How can AliExpress sellers effectively solve them?

Some products are out of stock, which has a great impact on the store. It will cause problems such as non-sale of transactions and false delivery, which greatly affects the weight of stores or products. The reason why it will be closed and not sold is that when the order is out of stock, if the buyer insists on choosing the seller's reason for refund, whether the seller or not, this order will be included in the transaction and not to sell at the end of the refund time. If some sellers are worried that the transaction failure rate is too high, they will use a large number of false order numbers to deliver goods with luck, such as being It was found that the store was fined as a result.

How can sellers effectively solve this problem? As follows:

If the inventory is out of stock, find a supplier to stock it.

If the inventory is out of stock, you need to find a supplier to purchase the goods. If the supplier has the goods, the seller should place an order immediately, and evaluate the number of days required for delivery based on past purchase experience, and do a good job in relevant countermeasures. In order to avoid similar situations, sellers can count the inventory once a month, and the in-store order payment should be counted every two weeks.

The supply is out of stock. Find a seller who can provide this source of goods to "borrow the goods"

The supplier is out of stock. The seller should look for the seller who can provide the same product on the whole network and buy it from them, even if it costs more money. As long as this kind of order is processed, we will slowly find the source of goods later. Of course, if the product is indeed no longer possible to be sold on the whole network, we need to remove this product from the shelves to avoid similar problems.

It is the most helpless thing to remove the product from the shelves, but the whole network can quickly help us find suppliers who can provide the same or similar models by using the official search plug-in tool and 1688. We need to combine store evaluation, update frequency, product pictures, product prices, and store capital. Factors such as quality, store discount, wholesaler or manufacturer are comprehensively evaluated in order to select the best and most reliable suppliers.

There are orders and no goods for the product. No matter how fine the seller's operation is, it is inevitable. In order to prevent the occurrence of such problems in large quantities and frequently before they occur, we need to:

1) Regular inventory and monitor purchase and sale data

Specific: Focus on monitoring drainage and daily volume; weekly viewing of potential models in the store; irregular understanding of inventory of new products; maintaining close communication with operation and event promoters;

2) Make good relations with suppliers and get some help in case of emergency.

When communicating with supplier customer service, the tone should be better and communicate equally. Don't think that the other party is customer service. You can do whatever you want. Communicate sincerely, respect each other, and make good relations. At the critical moment, if you need the other party to confirm for us or the other party needs to go to the warehouse in person, please ask them.

3) Don't rely too much on one supplier

It is understandable that the seller's partner can only purchase a small amount of goods in the early stage due to financial problems, but in the days of selling and exchanging goods, how much the delivery situation, quality, and follow-up efficiency of this partner are problems will affect the operation and after-sales work of our own store, so if we find the supplier when we are young, we find it. All kinds of unreliable, sellers should carefully choose again, and you don't have to get rid of the partnership for the time being, but at least we have to look for it ourselves. Which supplier to buy is not to buy, good quality, good price and good service, of course we don't need to find a second one, but in case it is not, you have to be ready to find a replacement partner at any time, for the sake of the sake of your store's Frequent operation and after-sales work.

The seller can reasonably learn from the above points. Once the problem breaks out, it is a warning to the seller. When such a problem is handled well, we need to deeply analyze the cause of it, find the cause, and optimize it step by step to avoid the recurrence of the problem. Only by strangle them in advance can the cradle make it easier to operate and after-sales work. After all, time and energy should be spent. How to increase sales. ( Source: Moving to E-Business School)