AliExpress Qualification Requirements for Some Categories

AliExpress Qualification Requirements for Some Categories

• Qualification requirements for balanced vehicle category access: (Renewal sellers do not need to provide them again)

1. Product certification certificate (UL2272): It must be a balance vehicle whole unit certification certificate or a power supply certification certificate. If there is other relevant certification, it can also be submitted together;

2. Security commitment letter (click here to download the template)

• E-cigarette category access qualification requirements: (provided by all sellers)

E-cigarette Prohibition Restricted Membership Commitment (click here to download the template)

 

• Suit customization (renewal seller does not need to provide it again)

 

(I) Mandatory standards:

Brand/factory opens a store directly

1. Company business license (need to be consistent with AliExpress's store opening binding company)

2. Company business license, legal person ID card

3. Proof of strength: The number of people in the factory is >=30 and there are separate design teams and related certification photos (photos of factory facades, production lines, photos of design departments, etc.) It is better if a third-party factory inspection agency passes the report.

Note: The factory door photo must be consistent with the factory business license submitted.

The platform will conduct door-to-door audit and spot checks according to the entry information provided by the seller. If any fraud or qualification information does not conform, it will be removed from the category;

 

(2) Opening a cooperative factory

1. Company business license (need to be consistent with AliExpress's store opening binding company)

2. Company business license, legal person ID card

3. Cooperative Factory Business License & Legal Person ID Card

4. The formal procurement and sales contract with the cooperative factory must contain the following information: (Company name, person in charge, telephone number, clear procurement and marketing categories, products, and sales platforms of Party A and Party B)

5. Proof of the strength of cooperative factories: the number of people in the factory is >=30 and there are separate design teams and related certification photos (photos of factory facades, production lines, photos of design departments, etc.) If a third-party factory inspection agency passes the report, it is preferred.

Note: The factory door photo must be consistent with the factory business license submitted.

The platform will conduct door-to-door audit and spot checks according to the entry information provided by the seller. If any fraud or qualification information does not conform, it will be removed from the category;

 

 

• Mirror matching (renewal seller does not need to provide it again)

 

Entry qualification requirements:

(I) Mandatory standards:

1. Proof of strength: Show relevant certification photos of the factory and design and production department of its own factory or cooperative factory (photograph of factory storefront, production line, design department, mirror assembly department, etc.). It is better if a third-party inspection agency passes the report.

2. Professional qualification certificate for optometrists and focal meters for optometrist equipment;

3. Qualification certificate or assembly quality inspection report of glasses fixing workers, as well as glasses matching instruments;

4. Lens and frame qualification report (national standard must be provided when entering, and if there is "US FDA certification", "EU CE certification" and IOS certification can also be provided directly); if there is authorization from the lens or frame brand, the brand authorization certificate must be provided directly; if the purchase needs to provide a full-link purchase invoice, And the brand authorization certificate owned by the superior supplier needs to be provided.

 

The platform will conduct door-to-door audit and spot checks according to the entry information provided by the seller. If any fraud or qualification information does not conform, it will be removed from the category;

  

(II) Softness standard:

1. AliExpress stores must complete the store decoration, the store positioning is clear, and mixed and non-tone grouping is strictly prohibited;

2. The number of products on the shelves with glasses is no less than 50, and all online product master pictures and details pictures are 100% real-life pictures (real-life pictures refer to photos taken in the real environment and conditions with the real goods on sale as the object of display, and it is forbidden to steal pictures from other websites). The brand logo is displayed in the upper left corner of the picture, and must be related to The brand operated by the seller is consistent; it is strictly forbidden that the brand does not match the brand marked by the product itself (i.e. "hang A and sell B");

3. The shooting style of product pictures must be unified;

4. Chinese shall not appear on the store decoration and product details page, and there must be pictures on the details page that can clearly display the details of the product itself;

5. The final mirror matching products are only accepted in official stores/specialty stores.

 

 

• Tablet (renewal seller does not need to provide it again)

 

1. E-commerce/non-e-e-commerce qualification requirements and certification:

1 Taobao gold seller

2ebay-top rated seller

3 Tmall seller dsr-d≥4.6

4 The qualifications of other e-commerce platforms are determined according to the specific audit.

5 Non-e-commerce needs to provide offline business site certificates (such as water, electricity and coal invoice vouchers in the past 3 months)

3. Operating scale requirements:

Proof of annual turnover of more than $240,000/1.5w RMB

 

 

• Mobile phone (renewal seller does not need to provide it again)

 

1. E-commerce/non-e-e-commerce qualification requirements and certification:

1 Taobao gold seller

2ebay-top rated seller

3 Tmall seller dsr-d≥4.6

4 The qualifications of other e-commerce platforms are determined according to the specific audit.

5 Non-e-commerce needs to provide offline business site certificates (such as water, electricity and coal invoice vouchers in the past 3 months)

3. Operating scale requirements:

Proof of annual turnover of more than USD 1 million / RMB 6 million

AliExpress 3C Digital Products Category Standards

AliExpress 3C Digital Products Category Standards 

In order to improve the overall product quality of the 3C Digital Products category on AliExpress, optimize the buyer experience, and better regulate sellers’ publishing behavior, AliExpress has published the following 3C Digital Products category standards. These Standards were issued on 8 September, 2015 and entered into force on 15 September, 2015.  

1. Scope

This Standard specifies basic requirements that sellers shall follow to sell digital products on AliExpress, and is applicable to the sale of all digital products on AliExpress. 

2. Product Release Specifications

 Release title: If the brand name is provided, it is suggested to follow the pattern of “[Brand Name] + [Product Name or Model/Specifications] + [Other Information]” in the title.

2.1 Description of product functions and features

Presentation of product parameters:

① The parameters list must be explicitly provided in Product Details;

② The product name, model, and specifications must be explicitly provided;

③ Main functions and specification parameters of the product shall be subject to those published on the official website, or those indicated on the outer packaging or in the description of the product, in the absence of official website.

2.2 Tips on anti-counterfeiting information of products: for products with official anti-counterfeiting measures, sellers shall provide the anti-counterfeiting information and the inquiry methods.

3. Product quality criteria

AliExpress may conduct unscheduled sampling inspections on digital mobile phones being sold on the platform, and the inspection contents shall be subject to national standards:

Detailed rules for sampling inspections of digital mobile phone products on AliExpress

4. Punishment for violations

4.1 Sellers shall comply with requirements of product release specifications (title, product parameter descriptions, etc.) and product quality criteria as specified in the category standard for mobile phones.

 4.2 If the seller’s product does not conform to the product release specifications of the category, it will affect the exposure of the product and its probability of being selected into the platform’s marketing promotions.

4.3 In the event that a seller sells any product that does not comply with the industrial product quality criteria, or is manufactured by an unqualified manufacturer, or does not meet any mandatory national, local, industrial and enterprise standards, or does not comply with any rules announced by AliExpress, AliExpress may impose punishments on the seller by deducting their points based on the non-compliance severity of the product.

(1) Where a seller fails to disclose information on product flaws, etc., or the product description mismatches with the product received by the buyer, and affects normal use by the buyer, AliExpress may remove the nonconforming product and deduct two points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(2) Where the description of a product on material, components, parameters, etc. from a seller is completely different from the product received by the buyer or hinders normal use by the buyer, AliExpress may remove the nonconforming product and deduct twelve points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(3) Where a product is verified, through the notification by competent national authorities or official sampling inspection by AliExpress, to have potential danger and harm to personal safety and other serious impacts, for example, an electric appliance is verified to have electric leakage and nonconforming electric strength under normal working temperature, AliExpress shall remove the nonconforming product and deduct twelve points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(4) Where a product of a seller is verified to be nonconforming through quality related inspections, for example, in the aspect of total radiant power, AliExpress may remove the nonconforming product and deduct two points from the seller for each violation, and include such violations in the transaction violation system and other point systems;

(5) Where a seller is found to have repeatedly violated the rules, or the circumstance or impact of the violation is extremely serious, AliExpress may decide to “directly deduct 48 points and close the account” based on the severity of the aforesaid violations.

Suggestions for Sellers

The seller should describe the commodity material, composition, and parameters via images and text as truthfully as possible. The seller should clarify information such as the defects, shelf life, and incidental goods of the commodity, so that the buyer is aware of the commodity from many aspects. This way, both parties will have a clear understanding of the commodity description, avoiding unnecessary disputes.product awareness from multiple aspects, ensuring both parties have the same and clear understanding of the product, avoiding unnecessary disputes; and Furthermore, the seller should conduct strict quality control on the goods sold to strive for a win-win situation between the buyer and seller.

1. What does “Mismatch” mean in “description of material and components of a product ‘mismatches’ with the product received by the buyer”?

  “Mismatch” includes but is not limited to the following:

1) Certain functionality as indicated in the product description does not exist in the actual product.

2. What does “Complete inconsistency” mean in “description of material and components of a product has ‘complete inconsistency’ from the product received by the buyer”?

 “Complete inconsistency” includes but not limited to the following:

1) The product ordered is an electronic storage device or a computer, but the actual capacity and configuration of the product are completely different from the product description or the seller’s guarantee; 

3. What is the application scope of “Where a seller is found to have repeatedly violated the rules, or the circumstance or impact of the violation is extremely serious, AliExpress may decide to ‘directly deduct 48 points and close the account’ based on the severity of the aforesaid violations”?

It is applicable to circumstances including but not limited to: a high number of nonconforming products or complaints from buyers, causing very serious implications for the platform and buyers.