OCR

 

Whole store hosting

Play Speed ​​Selling Efficiently

fast break 0

stable order

Accompanying service

Project Introduction

In order to improve the operational efficiency of AliExpress stores for merchants and friends, the following operating service providers are available for you to choose from.

Please note that important information such as cooperation content and cooperation goals must be listed in the cooperation agreement signed by both parties. The cooperation agreement can better protect your legitimate rights and interests.

Please be sure to place an order in the AliExpress service market. The AliExpress platform requires all service providers to not guide buyers to purchase services through channels that are not in the AliExpress service market. (You can also click the package button below to

order).

Please comment and rate the service provider through the evaluation function after you place an order in the AliExpress service market. The AliExpress platform will evaluate the acting service provider based on the comments and scores, so as to bring you a better service experience.

The AliExpress platform resolutely resists any irregular operations, such as false transactions, swiping orders, etc. If you find any illegal operations in the agency operation cooperation, you can add Dingding group 33971850 for feedback.

Disclaimer: The rankings are in no particular order. This page recommends third-party service agencies, and does not indicate that these contents represent the views of the AliExpress platform. The purpose of the information on this page is for merchants' consultation and reference only. Merchants need to confirm and judge the applicability and accuracy of the information by themselves.

The AliExpress platform does not guarantee the accuracy, adequacy, reliability or completeness of the information, materials, and services provided by these third-party service agencies, and does not guarantee errors in the relevant information, materials, and services provided by third-party service agencies. or omission to assume responsibility; does not

Make any kind of (default, express or statutory) guarantee for the relevant information, materials, and services provided by third-party service agencies, including (but not limited to) ownership, merchantability, satisfactory quality, and suitability for specific purposes, etc. ensure. AliExpress does not

Responsible for service results between any merchants and third-party service agencies, including but not limited to damages caused by lost profits, lost data or business interruption, regardless of whether they are warranted, contractual, tort or any other law

legal basis and prior information that such damage may occur.

Guangzhou Baixiu Electronic Commerce Technology Co., Ltd.

9Company location: Guangzhou

Serviceable Area: Nationwide

Package 1

Good at categories: clothing, shoes and bags, sports, home furnishing, furniture, lighting, beauty and health, consumer electronics, auto parts, etc.

Package 2

S service advantage: rich experience in brand operation, focusing on AliExpress operation for many years

Hangzhou Sten Network Technology Co., Ltd.

9The location of the company: Hangzhou

Serviceable Area: Nationwide

Package 1

Good at categories: clothing, furniture, outdoor sports, adult products, 3C, beauty and health, cycling, home textiles, etc.

Package 2

Service advantages: 7 years of experience in cross-border e-commerce operations, expert-level operators

Hangzhou Haiying Technology Co., Ltd.

9The location of the company: Hangzhou Serviceable area: the whole country

Package 1

Good at categories: furniture, digital, baby, beauty and health

Package 2

S service advantages: 6 years of focus on AliExpress operation, own live broadcast base, many overseas signed anchors

Yiwu Zhengpai Education Technology Co., Ltd.

9The location of the company: Yiwu Service area: the whole country

Package 1

Good at categories: unlimited categories

Package 2

S service advantage: Assemble outstanding operation talents of various cross-border platforms, rich practical experience, door-to-door guidance service

Hangzhou Ninghong Network Technology Co., Ltd.

9The location of the company: Hangzhou Serviceable area: the whole country

Package 1

Good at categories: outdoor, mother and baby, beauty

Package 2

9 Service advantages: many years of self-operated foundation, better understand how to do a good job of acting on behalf of the operation

Qingdao Yiya Network Management Service Co., Ltd.

9. Location of the company: Qingdao Service area: the whole country

Package 1

Good at categories: home appliances, furniture, sports and entertainment, beauty and health, auto parts, mother and baby, toys

Package 2

Service advantages: 11 years of e-commerce service experience, customer service manager accompanying service

Guangzhou Straw Hat E-Commerce Co., Ltd.

9The location of the company: Guangzhou

Serviceable Area: Nationwide

Package 1

Good at categories: all standard products

Package 2

きService advantages: Focus on AliExpress business for 10 years, investment promotion, training, full-process service of agency operation

For more services, please click on the AliExpress service market

I point

Global AliExpress logistics overall introduction to K Global Easel as a cross-border e-commerce platform for service merchants and overseas consumers, after consumers complete the transaction payment order, need merchants to send goods from the merchant warehouse to overseas Merchants only need to understand and follow the logistics policy of the versa to move the finger "Condu World". AliExpress logistics service is as shown below: o aggregate speed O traffic increase O conversion increase o aggregate speed O traffic increase O conversion increase O freight subsidies O traffic increase o Logistics after-sales protection ○ Increased flow, conversion increased, freight subsidy, increased flow, logistics after-sales guarantee, plus, traffic support 

Easy selling cross-border straight hair and overseas warehouse logistics links as shown below: Rookie logistics / 3PL / business custom logistics logistics business should receive or business delivery exchange trunk transport delivery payment seller first km / transfer mark It provides four levels of logistics lines for China, including economic lines, simple lines, standard type lines and fast class lines. The specific situations are as follows: Average processes (depending on country / region, special period Merchants use worry-free line delivery, enjoy the platform to bear logistics dispute refund, business NR Disclaimer, DSR (consumer score) low score does not count "privilege", unwelcome to the merchant, current, worry-free line package See the introduction of worry-free lines: https://sell.aliexpress.com/enpc/shipping/aliexpress_shipping.htm?sp Unlike the rookie line, 3PL is also a collaborative logistics provider designated by AliExpress, but it is necessary to have a business line and logistics business or settlement, and the platform does not intervene in cooperation and dispute processing.  (SELLER's Shipping Method) For some special categories, merchants can also find some mature cross-border logistics companies to work online to ship to consumers. Since the merchant's time-defined logistics is poor than the rookie line, it does not pay the guarantee when there is a loss and dispute, it is recommended that the merchants must choose to reduce custom logistics. At present, the platform allows merchants to choose "Custom Logistics" items: https://sell.aliexpress.com/en_pc/shipping/oTHERS_RULES Logistics type price service guarantee freight settlement method Consumer bad review handling consumer NR processing online quotation, price transparency, no invisible cost platform official logistics merchants, low risk; sellers can not be satisfied with logistics service In response to the registration of the business of the "cross-border ten-day" project, the system will use the history of its store in the automatic circle to record the excellent cross-border straight hair products, including the forefront of the front desk, additional flow exposure, etc., the rookie free improvement Detailed introduction to cross-border ten days: https://sale.aliexpress.com/_pc/ktvjtkgygq.htm?spm%3D5261.1500 Realize shorten logistics delivery, reduce packet loss issues, and enhance buyers shopping and logistics experience. Detailed introduction to "Full Upgrade" withdrawal: https://sale.aliexpress.com/_pc/hifmemrogoy.htm?spm35261.15001 Among them, in the European local high-quality warehouse resources, the European domestic to domestic three-day reached, greatly enhanced consolidated purchasing experiences and platform mind, and effective help sellers to upgrade the store. Detailed introduction to rookie overseas official warehouse: https://page.cainiao.com/courierreward/warehouse/warehouse.html 2 The merchant uses the tripartite warehouse / business warehouse and opens the promise service. After committing to the assessment, it can be launched "X Day Da", and the full equity of "X-day" is included in the "Search Support, the full link" Detailed introduction to the business class: https://sale.aliexpress.com/_pc/rwnlgt8sqr.htm?spm3d5261.ams 10127 The logistics speeding scheme summarizes the merchants, and the merchant can choose to participate in the appropriate logistics scheme according to the actual situation. The logistics speed scheme is suitable for merchant equity consumer rights to the merchant's requirements of the same consumers to buy economic logistics goods in different stores, and the rookie joints and use standard lines to issue 1,0 costs undergraduated speeding 2, consumption Each logistics line NR ratio, DSR, usage rate, and other data can be monitored in real time. If data abnormality can promptly warsh operators and respond quickly. Detailed introduction to the special product solution: https://sale.aliexpress.com/_pc/xm?spm3d5261.81156 That is, when the consumer's order meets the threshold of a certain amount, you can enjoy a cross-shop "full" service, and then send different stores to the order assembly of the rookie worry-free shipping logistics line. Detailed introduction to worry-free contract: https://sell.aliexpress.com/zh/ PC / VRJX59Y9NE.HTM 3, worry-free standard value guarantee upgrade service value After the merchant purchased the value of the goods, after the actual loss of the transaction order, the merchant payment is obtained from the foreign value payment. After selecting the value of the goods to ensure the upgrade service, the limit of payment of a single logistics order is upgraded to RMB3000. Detailed introduction to worry-free standard value guarantee upgrade services: https://sell.aliexpress.com/en_pc/ioaxc4hlmh.htm 4, rookie The driver scans the large bag list, and the scan time is to record the Internet time for the package. Detailed introduction to the rookie to receive the online front service: https://sale.aliexpress.com/_pc/w1bogwdnzo.htm?spm3d5261 Objective: In the three years, the net increase in AliexPress Plus GMV is billion. As the earliest seller, you will be easier to get more customers and sales. Detailed introduction to AliexPress Plus: https://service.aliexpress.com/page/knowledge??pageld%3D42

全球速卖通

物流整体介绍 K

全球速卖通作为服务商家及海外消费者的跨境电商平台,在消费者完成交易支付

订单产生后,需要商家把货从商家仓库寄送至海外消费者,业务链路较长,业

务复杂度较高,这对很多国内商家是一个较大的挑战一不知道选择什么样的物

流商和物流方案,不确定消费者多久收到货,货物被扣关或者丢了怎么办、消费

者不满意要退货怎么办

随着速卖通物流供应链体系逐渐健全和完善,以及菜鸟物流日益成熟稳定,速卖

通为商家提供的物流方案越来越健全。商家只需要了解和跟随速卖通的物流政策

动动手指就可以“货通天下”。

速卖通物流服务全貌如下图:

O时效提速

O流量增加

O转化提升

O时效提速

O流量增加

O转化提升

O运费补贴

O流量增加

O物流售后保障

○捜索加枚

O流量扶植

商家/消费者

权益

自

西法十日达

“满升级”合单

官方仓

商家仓

速卖通物流

解决方案

跨境直发

海外仓

GES

N!AO菜鸟red

-DHL

商家自定义物流

物流基础服务

菜鸟物流、3PL、商家自定义物流

第一部分:物流基础服务

速卖通的物流服务商与物流线路构成

速卖通官方指定为商家提供订单履约服务的物流服务商是菜鸟,菜鸟提供从商家

上门揽件,到消费者末端派送的全程物流服务,占速卖通包裹量的90%以上;另

外速卖通还对接了一些优质的社会物流商(3PL)作为补充,为商家提供全程物

流服务;同时,对于一些特殊品类或单品,商家还可以自己线下找成熟的物流商

合作。

速卖通跨境直发与海外仓物流链路如下图:

菜鸟物流/3PL/商家自定义物流

物流商擔收

或商家送仓

交换

干线

转运

派送

支付

卖家

首公里/转运仓

报关

清关

目的国揽收仓

买家

跨境物流链路图

海外仓商家直发物流链路

推单给三方仓/商家仓

派送

卖家

三方仓/商家仓订单履行

买家

商家接单

支付

系统自动接单

推单给菜鸟仓

派送

菜鸟系统

菜鸟官方仓订单履行

买家

海外仓菜鸟仓配链路

海外仓物流链路图

速卖通物流服务商及物流线路详见

https://sale.aliexpress.com/zh/_pc/seller/shipping_methods_list.htm?spm3526

1.8115697.2341.3.6d5e489bnaQYge

速卖通官方物流服务商:菜鸟物流

菜鸟作为速卖通的最重要物流服务商,提供线上发货,线上生产物流单号,运费

在平台直接扣除等便捷服务。其为中国发货的商家提供四个等级的物流线路,包

括经济类线路、简易类线路、标准类线路和快速类线路,具体情况如下图:

平均妥投时效

(因国家/地区而异,特殊

时期除外)

物流等级

说明

物流商情况

适合商品

适用国家

物流运费低,时效较慢,

货物仅到达目的国有物流

信息

经济类线路为菜鸟无

忧物流,部分特殊类

目可以使用线下其他

物流服务商

5美金以下的轻

小件商品

菜鸟线路仅支持物流政策规

定的国家可用;其他部分国家

(特殊类目)可使用线下线路

经济

45-60天

相对经济类线路,简易

型线路可查询包含妥投

或买家签收在内的关键

环节物流追踪信息,且

时效比经济型物流略快

简易

简易类线路全部由菜

鸟提供

5美金以下的轻

小件商品

俄罗斯、西班牙、智利、

白俄罗斯、乌克兰

20-45天

物流成本适中,时效较

快,全程物流追踪信息

可查询

标准类线路绝大部分

由菜鸟提供,部分由

其他线下物流服务商

提供

菜鸟线路仅支持物流政策

规定的国家可用;其他部

分国家(特殊类目)可使用

线下线路

5美金以上的中

等货值商品

标准

10-35天

包含商业快递、专线、

邮政速递提供的快递服

务,时效快,全程物流

追踪信息可查询

快速类线路的无忧优

先是菜鸟提供,他由

线下物流服务商提供

快速

高货值商品

全平台所有国家可用

7-30天

有关菜鸟各物流等级线路的相关规则见:

https://sell.aliexpress.com/zh/_pc/shipping/online_logistics_list.htm?spm3D5261.8

115697.2336.4.29af489bWxpHBT

有关菜鸟各线路的运费报价见:

https://sell.aliexpress.com/zh/_ pc/logisticsfee.htm?spm%3D5261.8115697.2341.4.2e

16489bqBpOTN

重点说明:为了减少商家因为物流原因导致的用户投诉、差评和赔付影响,菜鸟

于2019年推出了"你敢用,我敢陪”的无忧物流线路,包括无忧简易、无忧标准

、无忧优先共三条线路。商家使用无忧线路发货,享有平台承担物流纠纷退款、

商家NR免责、DSR(消费者评分)低分不计入考核等“特权”,深受商家欢迎,

目前,无忧线路的包裹,占整个速卖通包裹量的70%以上。

有关无忧线路的介绍见:

https://sell.aliexpress.com/zh/pc/shipping/aliexpress_shipping.htm?spm3D5261.

8115697.2336.2.7d54489bMCEcpk

速卖通对接的其他社会化物流(3PL)

除了菜鸟,速卖通还对接了一些优质的社会物流商(3PL)作为补充,为商家提

供全程物流服务,包括商业快递或专线,如DHL、Fedex、GES、360lion等。

与菜鸟线路不同的是,3PL虽然也是速卖通指定的合作物流商,但需要商家线下

和物流商议价和结算,平台不介入双方的合作与纠纷处理。

rRBEY (Seller's Shipping Method)

对于一些特殊品类,商家还可以自己在线下找一些成熟的跨境物流商合作,发货

给消费者。由于商家自定义物流的时效和妥投率比菜鸟线路差,且在出现丢货和

纠纷时,没有赔付保障,故建议商家务必慎重选择,以降低自定义物流对商家造

成的资损和消费者投诉风险。

目前平台允许商家选择“自定义物流”的商品类目见:

https://sell.aliexpress.com/zh/_pc/shipping/others_rules_whitelist.htm?spm=526

1.12525445.0.0.4ae01c035gEKuU

小结:

菜鸟、社会化物流、商家自定义物流对比如下图,商家可根据自身实际情况酌情

选择。

物流类型

价格

服务保障

运费结算方式

消费者差评处理

消费者NR处理

线上报价,价格透明,

没有任何隐形成本

平台官方物流商,风

险低;卖家因物流服

务不满意可在速卖通

平台线上诉讼

商家可用速卖

通收款账号与

菜鸟结算运费

因物流原因导致的纠

纷、DSR低分不计入

卖家账号考核

物流原因导致的纠

纷退款由平台承担

菜鸟无忧线路

平台官方物流商,风

险低;卖家因物流服

务不满意可在速卖通

平台线上诉讼

商家可用速卖

通收款账号与

菜鸟结算运费

因物流原因导致的

纠纷、DSR低分不

计入卖家账号考核

菜鸟非无忧线路

线上报价,价格透明,

没有任何隐形成本

无特殊政策

速卖通推荐的物流

商,风险比较可控;买

家对物流服务不满意需

和物流商线下沟通

商家和物流商线

下结算运费

3PL线路

需商家线下和物流商谈

无特殊政策

无特殊政策

需商家自行甄別优质物

流商,风险不可控;卖

家对物流服务不满意需

和物流商线下沟通

商家自定义

物流线路

需商家线下和物流商谈

商家和物流商线

下结算运费

无特殊政策

无特殊政策

有关各物流线路的详细介绍见:

https://sell.aliexpress.com/zh/ pc/cainiao_super_economy.htm?spm3D5261.8175

617.0.0.51b22bbeZSEF5w

第二部分:速卖通 2020年物流提速方案

跨境西法十日达

为提升消费者购物的物流体验并促进回购,速卖通联合菜鸟推出“跨境十日达”

计划,首期针对西班牙、法国推出。针对报名参与“跨境十日达”项目的商家,

系统将自动圈中其店铺中历史发货记录优秀的跨境直发商品,提供额买家前台透

标、额外流量曝光等权益,菜鸟免费提升无忧标准线路物流时效(支付到送达10

个工作日,具体以商品详情页展示的预计送达时效为准)。

有关跨境十日达的详细介绍见:

https://sale.aliexpress.com/_pc/KTvJtkGYgq.htm?spm%3D5261.15001322.notice_xrid

a.1.62e14edfjWGeEN

二、跨境“满升级”合单

“满升级”合单计划是由速卖通联合菜鸟推出的确定性物流升级服务,买家可跨

店铺购买多个合单商品后,在满足合单门槛的情况下,买卖双方均无需支付额外

物流费用,即可免费享受平邮渠道(经济、简易线路)升级至挂号渠道的物流服

务。实现缩短物流派送时效,减少丢包问题,提升买家购物及物流体验。

有关“满升级”合单的详细介绍见:

https://sale.aliexpress.com/_pc/hifgMroGoY.htm?spm35261.15001322.notice_he

dan.4.70404edf48sJBt

三、海外仓

1、菜鸟官方仓

菜鸟官方海外仓服务是全球速卖通及菜鸟网络联合海外仓优势仓储资源及本地配

送资源共同推出的速卖通官方配套物流服务,专为速卖通商家提供海外仓仓储管

理、仓发、本地配送、物流纠纷处理、售后赔付等一站式物流解决方案。其中结

合欧洲当地优质仓配资源,可以实现欧洲本国TO本国三日达,极大地提升了消

费者的购买体验和平台心智,有效的帮助卖家提升店铺动销。

有关菜鸟海外官方仓的详细介绍见:

https://page.cainiao.com/courierreward/warehouse/warehouse.html

2、三方仓/商家仓

除了菜鸟海外官方仓之外,速卖通也鼓励商家把货备到海外三方仓/商家仓并自

行选择优质线路把货发给消费者。商家使用三方仓/商家仓且开通承诺达服务,

通过承诺达考核后即可上标“X日达”,享有“X日达”所带来的全部权益,包

含:搜索扶持,全链路透标和营销流量扶持。

有关商家仓的详细介绍见:

https://sale.aliexpress.com/_pc/RWnlgt8SQR.htm?spm3D5261.ams 101270.layer-

pt41nc.11.72717E36HYJY21

小结:

作为2020年物流提速的三驾马车,西法十日达、“满升级”合单、海外仓,将

让速卖通的全链路物流时效提速30%以上,对商家的订单妥投率、消费者物流体

验和复购,都将带来质的飞跃。

物流提速方案总结如下,商家可根据自身实际情况,选择参加合适的物流方案。

物流提速方案

简介

适合商品

商家权益

消费者权益

对商家的要求

同一消费者在不同店铺买

的经济物流商品,由菜鸟

合包并用标准线路发出

1、0成本下的物流升

级提速

2、消费者购买全链路

透标,流量大幅提升

1、0成本下的物流

升级提速

2、包裹一次性签收

“满升级”合单

5美金以下的轻小件

72小时物流上网

从中国发货到西班牙/法

国,无忧标准线路可在

10天妥投

1、0成本下的物流升

级提速

2、消费者购买全链路

透标,流量大幅提升

西法十日达

5-20美金左右的商品

0成本下的物流提速

72小时物流上网

商家将货备到海外仓进

行履单,大幅缩短支付-

妥投时效

1、平台补贴运费

2、前台流量加权

3、物流售后保障

20美金以上的

海外仓

重(抛)物

0成本下的物流提速

把货备到海外仓

第三部分:速卖通其他物流解决方案

1、特货解决方案

为满足带电、液体、粉末等特殊商品(简称“特货”)的跨境发运,速卖通为特

货的跨境直发提供了两套方案:一是线上发货的菜鸟特货专线,根据价格、时效、

可送达国家等又分为三个等级,分别是特货超级经济、特货简易、特货标准,适

配商家不同的发货需求;二是线下发货的特货线路,主要有顺友、通邮、飞特三

条线路,可以运送的特货种类比菜鸟线路更为多样,可达国家也更多,商家可根

据自身发货需求选择最适合的发货线路。

特货方案中的每条物流线路NR率、DSR、妥投率等数据都可实时监控,若数据

异常能及时预警运营人员并迅速作出反应。

有关特货解决方案的详细介绍见:

https://sale.aliexpress.com/_pc/Xml0425cjy.htm?spm3D5261.8115697.2333.2.288

C489bNXQ4rC

2、无忧集运计划

无忧集运计划(Aliexpress Direct)是速卖通针对巴西、沙特、阿联酋三个国家

推出的“满包邮”集运合单业务。即当消费者的订单满足一定的金额门槛,即可

享受跨店铺“满包邮”服务,再由菜鸟无忧集运物流线路将不同店铺的订单合包

发出。

有关无忧集运计划的详细介绍见:

https://sell.aliexpress.com/zh/ pc/VRJX59Y9NE.htm

3、无忧标准货值保障升级服务

货值保障升级服务是为使用菜鸟无忧标准线路是高货值物流订单提供货物丢失、

货物破损的额外货值赔付服务。商家购买了货值保障升级服务后,根据交易订单

的实际损失,获得平台基础赔付上限外的货值赔付。选择货值保障升级服务后,

单笔物流订单的赔付上限升级为RMB3000。

有关无忧标准货值保障升级服务的详细介绍见:

https://sell.aliexpress.com/zh/_pc/iOAXc4hLMH.htm

4、菜鸟揽收上网前置

为缩短商家物流订单的上网时效,菜鸟于2019年推出揽收上网前置服务,即商

家创建物流订单后,将同一个揽收仓库(如燕文义乌仓、递四方深圳仓等)的小

包数据,组成一个大包,并将这些小包放在同一个大包里贴上大包面单交接给司

机。司机扫描大包面单,扫描时间即为为包裹记录上网时间。

有关菜鸟揽收上网前置服务的详细介绍见:

https://sale.aliexpress.com/_pc/W1BOgWdnzO.htm?spm3D5261.8115697.2333.5.7

356489bf7Y10k

5. AliExpress Plus

AliExpress Plus 是俄罗斯速卖通本地的服务品牌,意思是:快速物流+方便退货

+会员权益,与传统跨境业务相比的机会:更多的客户订单,更高的平均订单价

值,较高的满意率,较高的回购率。目标:三年内,AliExpress Plus GMV的净

增量为数十亿美元。作为最早的卖方,您将更容易获得更多客户和销量。

有关AliExpress Plus的详细介绍见:

https://service.aliexpress.com/page/knowledge?pageld%3D42&category3D100001354

3&knowledge=1060246089&language%3Dzh#

速卖通更多物流解决方案,持续更新中…

自