Why don't you

• 1. Why don't you see the entrance of the original protection application at the product release entrance?

  Answer: At present, the function of this product is in the trial operation stage. At present, it is only open to some categories and some merchants. The platform will gradually open up in combination with the operation situation. Please stay tuned.

  2. Where do sellers need to apply for original protection?

  Answer: Merchants (visible to some merchants in some categories) need to log in with AliExpress accounts. On the product release page, click the blue link to the original protection platform to enter the original protection platform for signing the declaration process. The screenshot is as follows:

  

  You can also log in: https://yc.alibaba.com/ Click: Original Protection-Picture Authentication-Picture Management. After entering, select the folder and upload operation authentication.

  3. What should I pay attention to in the process of applying for original protection?

  A: Consideration:

  1. It is forbidden to use non-original pictures to apply for protection. Once found, the protection of all pictures will be cancelled and the service will be terminated. Please be sure to keep the original picture, tidbit/set of pictures, model contract (recommended to ask for it when shooting) and other vouchers, and you will be asked to show them if necessary.

  2. Pictures are automatically reviewed by machines, and the suffixes of picture files must be JPG, JPEG, PNG. The file size of a single picture cannot exceed 10M, and the side length cannot be less than 700. The system with a side length and width scale will be automatically maintained.

  3. The picture needs to be saved in the folder. After clicking the selection folder to upload, select the corresponding folder that needs to be uploaded.

  4. During the upload process, if the picture does not meet the prompt, the picture does not support authentication.

  5. The file size of a single picture cannot exceed 10M, the side length cannot be less than 700, and the system that grows over 2000 will automatically maintain the length, width and scale.

  Original filing entrance:

  

  Image upload failure reminder.

  

  4. What is the function of picture authentication in original protection?

  Answer: When the original archived pictures are plagiarized, merchants can use the information first filed on the platform as evidence to defend their rights and interests. The platform provides the function of complaint. On this page, you can quickly initiate a complaint by selecting the corresponding original qualification and providing links to suspected stolen goods.

  5. How to view the complaint result after the picture authentication initiates a complaint?

  You can click: https://yc.alibaba.com/? spm=a2oh9.imageFolder.0.0.c75f3c30Sp1qoO#/complaintList or log in: original protection platform-complaint management, check.

  

  6. How to withdraw the complaint after the image authentication initiates the complaint?

  Answer: You can click: https://yc.alibaba.com/? spm=a2oh9.imageFolder.0.0.c75f3c30Sp1qoO#/complaintList or log in: original protection platform-complaint management. After finding the corresponding complaint, in the right operation bar, you can click the undo button to undo. Note: Before the platform handles the appeal results, the complainant can revoke it in the complaint management background. Once the platform completes the appeal, it no longer supports revocation.

  

  7. After the complaint is established, can the other party know who complained?

  Answer: At present, the picture authentication complaint is anonymous. Unable to see who the complainant is.

  8. After the complaint, how long is the platform's time limit for acceptance? How long is the statute of limitations for the respondent's complaint?

  Answer: After receiving the complaint, the platform will accept it within 3 working days. Complaint description: After receiving the infringement notice, the product has been punished. You need to initiate a complaint within 3 working days, and there are two opportunities to appeal. If the first complaint is not established or the appeal is not established, you can initiate a second appeal within 3 working days. If there is no appeal over time, the appeal entrance will be closed.
  Cancellation: Before the closure of the appeal entrance, if the complainant clicks to withdraw the complaint, the goods will be restored and the penalty will be revoked.
  Other notes: Except for special appeal cases, the intervention time of the sophomore is 3-5 working days.

  9. In picture authentication, can certified pictures be authorized to others to use?

  Answer: You can enter the other party's member nickname in the authorization center to authorize. After authorization, the other party will not receive message reminders and warnings of stolen pictures. Can I log in: https://yc.alibaba.com/? spm=a2oh9.imageFolder.0.0.c75f3c30Sp1qoO#/authority or through original protection-authorization center-new authorizaition. Authorize the operation.