In order to ensure that sellers can operate on AliExpress platform at ease and help sellers reduce the impact of logistics as an uncontrollable factor, AliExpress jointly launched an official logistics service for Alibaba's rookie logistics network - AliExpress worry-free logistics.
Because AliExpress sellers face consumers around the world, many of the parcels sent are international pieces. The timeliness of international logistics cannot be guaranteed and the freight cost is also relatively high, which causes some trouble to the seller's operation.
In order to ensure that sellers can operate on AliExpress platform at ease and help sellers reduce the impact of logistics as an uncontrollable factor, AliExpress jointly launched an official logistics service for Alibaba's rookie logistics network - AliExpress worry-free logistics. This is a one-stop logistics solution created by AliExpress, including domestic collection, international distribution, logistics details tracking, logistics dispute handling, and after-sales compensation.
Delivery through AliExpress Worry-free Logistics is very simple. The seller only needs to set up the freight template in advance and send the goods to the domestic warehouse after the buyer places an order. Alibaba Worry-free Logistics will be responsible for shipping the goods abroad, saving the seller a lot of troubles.
Alibaba Worry-free Logistics
AliExpress worry-free logistics advantages
Alibaba Worry-free Logistics has the following advantages:
Channel stability and fast timeliness
Cainiao Network cooperates with high-quality logistics service providers to build a logistics distribution network covering the whole world; the industry's leading intelligent energy ordering system automatically matches the optimal logistics plan according to the destination country, category and weight.
price concessions
Freight in key countries enjoys a market price of 20% to 10% off, and there is a discount for only one piece. You can also use the outstanding US dollars in Alipay collection account to pay for freight.
easy to operate
You can complete the freight template setting by selecting worry-free logistics with one click; after the order is issued, it can be shipped to the domestic warehouse, and key cities such as Shenzhen, Guangzhou and Yiwu can collect it free of charge.
The platform undertakes after-sales service.
Logistics disputes do not require the seller to respond. The platform directly intervenes to verify the logistics status and determine the responsibility. Moreover, disputes caused by logistics reasons and low DSR scores are not included in the seller's account assessment.
Undertake logistics compensation
Refunds for disputes caused by logistics reasons shall be borne by the platform (the upper limit of standard logistics compensation is 800 yuan, and the upper limit of priority logistics compensation is RMB 1,200)
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Alibaba Worry-free Logistics
Introduction to AliExpress Worry-free Logistics Solution
Alibaba Worry-free Logistics is divided into three schemes according to the cost, which are different in function and transportation restrictions:
- AliExpress Worry-free Logistics - Simple Logistics
[Logistics Time Limit] 15-20 days
[Logistics Information] You can query the logistics tracking information of key links, including buyer signing and receiving.
[Cape of compensation] Refund disputes caused by logistics reasons shall be borne by the platform, with a maximum of 35 yuan.
[Category Restrictions] Only ordinary goods are supported, and charged, pure electricity and cosmetics are not supported.
- AliExpress Worry-free Logistics - Standard Logistics
[Logistics Time Limit] 15~35 days in core countries
[Logistics Information] The whole process can be tracked (except for some special countries)
[Cape of compensation] Refunds for disputes caused by logistics reasons shall be borne by the platform, with a maximum of 800 yuan.
[Category Restrictions] General goods, energized and non-liquid cosmetics can be sent, and pure electricity and liquid powder are not supported.
Alibaba Worry-free Logistics
- AliExpress Worry-free Logistics - Priority Logistics
[Estimated Time Limitation] Core countries for 3-10 days
[Logistics Information] All countries can track the whole process
[Cape of compensation] Refunds for disputes caused by logistics reasons shall be borne by the platform, with a maximum of 1,200 yuan.
[Category Restrictions] General goods, energized and some non-liquid cosmetics can be sent, and pure electricity and liquid powder are not supported.
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