EU tax reform issue faq
Type of issue | problem | answer |
tax included | Why should I upgrade to tax inclusive price? | Tax-inclusive prices are required by relevant EU regulations to enable consumers to easily evaluate and compare the prices of products and thus protect consumers' rights and interests. |
tax included | How to set tax-inclusive prices in different countries? | Before the tax-inclusive price is launched, the platform supports the function of setting the price by country; after the tax-inclusive price is launched, the platform will provide the tax-inclusive price set by country or the average EU tax rate setting the tax-inclusive price. Please wait for the specific tax-inclusive price before synchronizing the details. |
More than 150 euros related | How to pay tax on orders over 150 euros? What is the standard amount of tax in the end? | For cross-border orders over 150 euros, merchants and consumers shall negotiate and pay tax, and the tax shall be calculated according to the amount of goods declared by the merchant. If the DDP mode is used, the merchant pays taxes to the logistics service provider in advance. If the DDU mode is used, the buyer will be notified to pay the tax after the goods arrive in the destination country. |
Consolidated shipment | A consumer places multiple orders at the same time, and cannot deliver goods together, resulting in different orders receiving times. How to solve them? | Tax payment information requires that the order and logistics order number should correspond one by one. After the tax reform, the delivery front desk will restrict the combined delivery. It is recommended to guide consumers to place orders together. |
Consolidated shipment | Why can't merchants share orders by themselves, and the combination of orders on the platform will not be affected? | The two are not the same concept. The platform's joint order plan arises when consumers place orders, which is essentially an order; the merchant's spontaneous order is generated by the logistics link after the consumer transaction, which is essentially two orders. |
Consolidated shipment | If the two orders are merged into one package and shipped by offline express, will there be a VAT tax twice? | Cross-border order platforms under 150 euros for individual buyers will collect and pay VAT on behalf of others. After tax reform, the shipping rules will restrict consolidated delivery. If the secondary taxation problem arising from violations requires the merchant to bear it. |
Overseas warehouse VAT related | The inventory of overseas warehouses has been paid customs duties and imported VAT. Why does the platform have to withhold and pay? Is tax paid repeatedly? How can merchants refund taxes? | According to the requirements of EU VAT regulations, e-commerce platforms have the obligation to collect and pay VAT on behalf of all goods sold by sellers of non-EU companies through overseas warehouses. The value-added tax you pay in the import link can be refunded to the tax bureau in accordance with the law, which will not cause duplicate taxation on the value-added tax. The documents that may need to be used for import value-added tax refund include your transaction details ( AliExpress sales information can be downloaded in the background), customs declaration documents imported with your tax number, etc. For details, please consult your tax consultant. You can also further find out from your tax adviser whether you can apply for import VAT deferred treatment to optimize the cash flow of import VAT. Other taxes and fees, such as customs duties, are still your own responsibility for compliance. |
Overseas warehouse VAT related | If the merchant's VAT tax ID fails to come out on July 1, can't the overseas warehouse be sold? | There is no tax number, and the front desk of AE closes the delivery permission. For other official warehouse delivery functions, please contact Cainiao Overseas Warehouse Xiaoer. |
Overseas warehouse VAT related | Do third-party overseas warehouses are treated like official warehouses? | Yes, the tripartite warehouse requires the same requirements as the official warehouse and needs to submit vat information. |
Overseas warehouse VAT related | After collecting taxes from overseas warehouses, do we still need to pay VAT tax when our merchants declare VAT quarterly? | You still need to submit a VAT return to the tax bureau, but the value-added tax that the platform has withheld does not need to be repaid. For details, please consult your tax agent. |
Overseas warehouse VAT related | What should I do if the company's English name is not exactly the same as the Chinese name when submitting the overseas warehouse VAT? | Provide information that proves that the two are the same company: |
Overseas warehouse VAT related | Regarding overseas warehouse tax refund, how should self-owned overseas warehouses obtain import declaration documents? | If you have your own overseas warehouse, please contact the cargo carrier sent overseas to you. |
Overseas warehouse VAT related | EU overseas warehouse orders cannot be shipped with cross-border logistics. What does cross-border logistics mean? | Cross-border logistics generally refers to domestic delivery, that is, overseas warehouse orders are not allowed to be changed to domestic delivery. |
IOSS | Do I need to connect each customer's order number to the logistics provider one by one when using unofficial logistics? Or can the tax ID be synchronized systematically? | Unofficial logistics channels are not synchronized with IOS numbers. Individual buyers collect and pay VAT orders on platforms below 150 euros across borders. At present, merchants are required to 1. |
IOSS | How to get the IOSS number? Will an order customer produce after paying it? | After 7.1, you can view the IOSS number in the merchant background [Transaction]-[Tax Administration], or in [Transaction]-[Order]-[Export Order]. |
IOSS | When do Ioss codes need to be provided (such as commercial express?) How to provide it? | Individual buyers collect and pay VAT orders on platforms below 150 euros across borders. Using non-rookie official lines requires merchants to provide the platform IOSS number to logistics service providers. |
Open Order Shipping | After July 1, will taxes be levied again if the official line is less than 150 euros and more than 2,000 grams of unpacked and distributed? | Taxed parcels under 150 euros use the official line, and rookies will synchronize taxed information and will not be taxed twice. |
Open Order Shipping | If there are three orders with a total amount of more than 150 euros, how to collect tax on split shipments? | Unpacking and delivery are not allowed on platforms above 150 euros. For details, please consult your logistics service provider. |
Platform collection and collection related | Is the tax paid by the platform based on the amount paid by the buyer's order? Does the tax include postage? | The 150 euro threshold refers to the preferential commodity price, excluding freight. Value-added tax calculation: sales VAT=(preferential commodity price + freight) * VAT tax rate in the buyer's country. |
Platform collection and collection related | Can consumers see whether they pay taxes on the merchant side? | Merchants can check whether the order package is taxed, and the transaction details can also see the tax. |
Platform collection and collection related | How to check the tax records? | After 7.1, the merchant can declare the report in the background. |
other | How to collect the tax after the order is adjusted, and can the price be adjusted successfully? | Price adjustment is supported, and the tax will be updated and paid according to the price adjustment. |
other | Do I have to pay VAT again for the re-shipment/after-sales product shipment? | Replenishment and after-sales goods may be taxed at the customs. For details, please consult your logistics service provider. |
Tax reform disputes | What if the buyer does not pay the refund of the refusal or dispute order caused by the customs duties? | If the package generates taxes and fees (value-added tax, customs duties, etc.) at the time of import and the buyer refuses to pay, the corresponding treatment shall be the same as before the tax reform. Please communicate with your service provider for package return. For parcels that have been taxed on cross-border platforms under 150 euros, if you are using an unofficial line, please make sure that the platform IOSS tax number is properly filled in when making an import declaration to avoid the buyer's refusal to pay taxes. |
Logistics Line | If the order of the same product reaches 150 euros, can't the logistics method be shipped with worry-free standard? | For non-overseas warehouse orders and larger than 150 euros, worry-free standards can be used, but only DDU is supported, that is, consumer tax payment mode. |
Logistics Line | For cross-border parcels under 150 euros, does rookie logistics support DDP? | Individual buyers collect VAT orders on platforms below 150 euros across borders, and buyers do not need to pay taxes at customs clearance. |
Holder of VAT buyers related | Wholesaler customers, goods over 150 euros are now also tax-inclusive. What should I do? | Wholesaler buyers can submit VAT information. Any scenario platform does not collect and collect on behalf of others, and the buyer will comply with the contract. The merchant can negotiate pricing with the buyer. |
French scene | Online logistics in France that exceeds 150 euros can't be shipped, can it? | Only overseas warehouse shipments to French consumers or cross-border shipments to buyers with French or EU VAT IDs are supported. |
customs clearance | After the cross-border order platform under 150 euros is collected and paid on behalf of others, does the buyer have to pay another tariff? | There is no need to pay customs duties under 150 euros. |
customs clearance | Does the EU have to use worry-free logistics? Otherwise, how did the customs know that you had paid tax on this ticket? | Official logistics will do tax information synchronization (Worry-free logistics is one of the official routes), and unofficial logistics currently requires merchants to 1. |
Merchant commission | Will cross-border service fees (platform commissions) be affected by tax reform? | The tax is collected and paid by the platform and will not be deducted from the merchant's account. The merchant's commission calculation is based on the loan amount, and the merchant has no impact. |
tax rules | Where can I check the VAT tax rate of the relevant countries? | |
tax rules | What's the difference between VAT and customs duties? Do you need to pay at the same time? | Tariff: A kind of tax levied by the customs on import and export goods passing through its customs. |
Transition commodities | What happens when goods placed before July 1, 2021 but imported from outside the EU on or after July 1 ("transition goods") are imported into the EU? | According to the requirements of the new EU e-commerce value-added tax regulations, the original VAT exemption threshold for 22 euros for low-value goods will be cancelled from July 1, 2021, and all cross-border goods will be subject to import value-added tax at the time of import. During the transition period, the seller shall truthfully declare the order amount, and the logistics provider may charge consumers VAT and customs clearance fees at the time of import. Customs still need to be further clarified how to deal with goods in transition. |
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