pro, aliexpress launched the "full upgrade" single plan],
buyers can buy multiple single goods across stores, in the case of meeting the single threshold, buyers and sellers do not have to pay additional logistics fees, you can enjoy free logistics services from the flat mail channel (economic, simple line) to the registered channel.
"full upgrade" single plan user manual click here to view the registration portal: transaction - logistics services
"full upgrade" single plan: the "full upgrade" combination plan is a deterministic logistics upgrade service launched by aliexpress and cainiao, and buyers can cross
after the store purchases multiple single goods, in the case of meeting the threshold of the order, the buyer and seller do not have to pay additional logistics fees, and they can enjoy the flat for free
postal channels (economical, simple lines) were upgraded to registered channel logistics services. realize shorten the logistics delivery timeliness, reduce the problem of packet loss, and improve
buyer shopping and logistics experience.
introduction to the rights and interests of the "full upgrade" joint plan - four major rights
1. logistics timeliness upgrade and speed up
buyers and sellers do not have to pay additional fees, enjoy the package surface mail channel directly upgrade the registration channel, the timeliness increased by 50%
2. "full upgrade" joint order identification benefits
The buyer's perspective is more direct, and the search shows the independent filter item of the "full upgrade" order: CombinedDelivery, so that consumers are more tolerant
easy to close the order, quickly find the order of the goods for purchase. at the same time, the full link of the goods/orders reveals the identity of the order, encouraging consumers to buy a full order
commodity threshold, to achieve logistics service upgrades.
3. "full upgrade" single marketing field
the single product enjoys an independent "full upgrade" single field, which encourages consumers to purchase more goods at one time; at the same time, the single product has more opportunities
access to various channel activities.
4. traffic exposure
Single goods need to be quickly shipped online within 72H (pay-Ascan), and for goods that are quickly shipped online, they enjoy more exposure on the platform
opportunity
ALIBABACONFIDENTIAL
how to participate in the "full upgrade" consolidation plan
1. sign up for the "full upgrade" program
enter the agreement signing page through the transaction-logistics service back office (path: transaction-logistics service-"full upgrade" single plan click to enter)
2. "full upgrade" plan for single product management
1) after the merchant registers, the goods under the store that meet the rules of the platform's single commodity will be marked and become the product of the single order
(combineddelivery), merchants can view and manage products on the background management page
2) merchants can choose specific goods, withdraw, and do not participate in the "full upgrade" single plan, and the product will not have a single logo
(rules for single commodities)
(product management page)
NOTE: AFTER THE SELLER SIGNS THE CONTRACT, THE IDENTIFIED STATUS WILL ONLY BE DISPLAYED ON THE PRODUCT WITHIN 24H; AFTER THE SELLER'S BACKGROUND OPERATION OF THE PRODUCT JOINS OR EXITS THE PLAN, IT TAKES 24H
will not take effect.
3. state management of the "full upgrade" program
1) merchants can choose specific countries to join or withdraw from the "full upgrade" program based on the actual situation
2) threshold amount: the amount of the full upgrade threshold varies from country to country, and the specific threshold amount is as follows:
4. order management
after the buyer's order logo goods have been purchased with a certain amount of threshold, the buyer's successful order will be displayed in the merchant background with a separate single logo
shown, merchants can filter out the orders for corresponding management operations
1) if you use aliexpress background delivery, then there is no need to dock, you can use it directly.
2) IF YOU USE SELF-DEVELOPED ERP OR THIRD-PARTY ERP, YOU NEED TO CONFIRM WHETHER TO COMPLETE THE DOCKING.
ALIBABACONFIDENTIAL
ErP list and operation tutorial that has been docked: https://sale.aliexpress.com/__pc/50qxng73WN.htm
docking documentation: https://www.yuque.com/xv3ikh/gv34lb
(If you're using an ERP that's not on this list, you can contact the ERP to see the docking email sent by Aliexpress, or let the ERP.)
Contact Aliexpress Technical Support)
5. merchant shipping
1) GUARANTEE THE ORDER 72H ONLINE COLLECTION:
MERCHANTS NEED TO ENSURE THAT THE PARCEL OF THE SINGLE COMMODITY IS SHIPPED IN A TIMELY MANNER: THE PARCEL WHERE THE SINGLE COMMODITY IS LOCATED IS COLLECTED WITHIN 72H TO RECEIVE THE INTERNET, AND IF IT IS TIMED TO ACCESS THE INTERNET, IT IS REQUIRED
additional overtime shipping fees (excluded on sundays, and a separate announcement will be made if there is an adjustment on a big promotion/holiday) the project is launched
initially, overtime shipping fees (0701-0930) will be waived. *no reductions are available in poland
*In order to help merchants quickly access the Internet for single packages, it is recommended that sellers hand over large packages through The Ascan front-end operation as soon as possible
The advance of the Internet access time of the parcel (12-24H internet access in advance) reduces the risk of being punished due to delay in accessing the Internet. (Ascan internet front-loading to understand more.)
more: click to enter)
2) shipping precautions
a. Sellers need to choose the line that can be combined for shipment, and the lines that can participate in the order are "AliExpress Worry-free Logistics - Simple" (covering some countries) and "Cainiao Special."
Line economy" (covering some countries), "rookie super economy", "rookie super economy global", if there is expansion, the future will be synchronized with the seller through the announcement;
b. the goods shipped by the seller must be general goods, and multiple general goods can be shipped together, but the package must not contain live, magnetic, liquid, powder, paste, etc
air embargoed goods, please refer to the shipping restrictions introduced by each route;
c． the seller's package weight and dimensions must comply with the limits of the selected route;
d. When the seller ships, please make sure that the product ID is correct, and ensure that the goods and packages are consistent with the system push information when the actual shipment is made;
IF THE SELLER DOES NOT PROVIDE THE CORRECT ID OF THE GOODS IN THE ORDER, PLEASE COMPLETE THE DECLARATION OF DELIVERY BEFORE GOING ONLINE, AND ENSURE THAT THE PACKAGE OF THE ORDER IS MARKED WHEN THE DECLARATION OF DELIVERY;
e. modifying the shipping address is not supported.
*IF THE DELIVERY ORDER CONTAINS AN EMPTY PRODUCT/PRODUCT ID WITH AN EMPTY PRODUCT ID, THE SELLER DECLARES THAT "COMBINED PACKAGE" IS NOT CHECKED WHEN SHIPPING, AND THE SHIPMENT WILL NOT BE ABLE TO DECLARE THE DELIVERY IN FULL;
if the seller does not indicate a package in the order of the seller, the package will not be guaranteed to be upgraded;
6. logistics settlement and after-sales service guarantee
1) logistics settlement: logistics fee settlement is settled according to the original channel of the merchant's shipment, and no adjustment changes are made (such as the merchant through economic channels
shipment, then the logistics cost is settled according to the economic channel price)
2) logistics compensation: after the upgrade of the package, after-sales compensation rules (limited to time limit) and the amount of compensation in accordance with the original channel of the merchant's delivery
compensation, no adjustment changes (if the merchant ships through economic channels, the compensation is carried out in accordance with the compensation standards of the economic channel line)
2. FAQ
(1) ["full upgrade" plan and commodity management】
1. can merchants withdraw from the joint project?
at present, the single project can be withdrawn according to the single product/country/agreement, three dimensions, that is, the single product is withdrawn for a single product operation, and the country is withdrawn for
all products in the country are withdrawn, and the agreement to withdraw is for all products of the store to be withdrawn
2. what kind of goods will be marked as a combined order?
after signing the agreement, the goods that comply with the rules of the platform will be marked as a single product, and if the merchant does not want the product to be marked, it can be managed in the background
perform a single product exit operation. at present, the platform circle products are mainly for cross-border direct general goods under 5 us dollars, and have a certain degree of internet access rate and dynamic sales
request. for details, please see the background management page display, or see the following figure rules, the product must meet the following conditions to meet the platform circle rules:
ALIBABACONFIDENTIAL
3. what kind of products are suitable for participation?
COMMODITIES THAT PARTICIPATE IN THE ORDER AND FINALLY MARKED NEED TO BE COLLECTED WITHIN 72H, AND IT IS RECOMMENDED THAT LOW-MOVING SALES/SHALLOW INVENTORY OF GOODS DO NOT PARTICIPATE
4. WHERE CAN I SEE MY 72H INTERNET PERFORMANCE?
YOU CAN VIEW THE PERFORMANCE OF THE 72H INTERNET RATE THROUGH THE "LOGISTICS TIMELINESS" IN "MERCHANT BACKGROUND - BUSINESS STAFF - LOGISTICS - LOGISTICS OVERVIEW"
【"full upgrade" plan order management】
5. the order has already met the threshold amount, but the order is not marked, what is the reason?
when the consumer pays for the goods identified by the single order to buy the threshold amount, the order will be successfully combined, and the amount of the non-single product is not counted in the door
sill amount
6. how to find a successful order
IF YOU USE ALIEXPRESS BACK-OFFICE SHIPPING, THE ORDER LOGO HAS THE WORD "HE", WHICH CAN ALSO BE FOUND THROUGH THE SCREENING ITEM; IF YOU USE THE SELF-DEVELOPED ERP OR THE FIRST
THREE-PARTY ERP, THE ERP THAT HAS BEEN DOCKED CAN FIND THE ORDER THROUGH THE SCREENING ITEMS, (THE ERP LIST AND OPERATION TUTORIAL THAT HAS BEEN DOCKED:
https://sale.aliexpress.com/__pc/50qxng73WN.htm
7. can i change the address of the order of the order of the order?
orders that are closed do not support the modification of the address, and will be delivered according to the address at the time of payment of the order
【"full upgrade" plan order shipment】
8. can i ship together when i purchase a combination of goods and non-single goods?
if a consumer has purchased a single product and other goods under a store, as long as the goods are general goods, they can be shipped together, not a single order
items can also be upgraded, but packages will be returned if they are shipped together with special items.
9. in the order of the order, the consumer has both economy and other standard orders when placing the order, how to ship?
after the consumer places an order, logistics mainly has the following scenarios, and operates in accordance with the following rules:
1) scenario 1: order, where the buyer places an economic order, and the merchant sends an economic channel: charges according to the economic channel, and the economy will be held at the same time
orders are upgraded to standard channel packages
2) scenario 2: orders, where the buyer places an economic order, and the merchant sends a standard channel: charged according to the standard channel, and the package is charged according to the standard
channel delivery (according to the requirements of the platform delivery network regulations, the main order exceeds the amount of the network regulations, and the parcel needs to go worry-free standards)
3) scenario 3: order, where the buyer places both an economic order and a standard order, and the merchant sends a standard channel: charged according to the standard channel,
parcels are delivered according to standard channels (according to the requirements of the platform delivery network regulations, the main order exceeds the amount of the network regulations, and the parcel needs to go to the worry-free standard)
10. will the merchant package be unwrapped and packaged?
no, the merchant package does not unpack, the warehouse only puts different packages into the new packaging bag, packages and sends them away
11. how much overtime delivery fee is, and how to collect it
the overtime delivery fee is 1 us dollar / single, and it is calculated and deducted at the outbound node together with the logistics cost of the package. at the beginning of the project launch, overtime delivery costs
waiver, temporarily not charged (2020-07-01 to 2020-09-30).
【"full upgrade" plan after-sales service】
12. what is the logistics settlement and compensation of the "full upgrade" parcel?
ALIBABACONFIDENTIAL
logistics cost settlement and logistics compensation are carried out in accordance with the original channel of merchant delivery, and no adjustment changes are made (such as merchant pass
if the goods are shipped through the economic channel, the logistics cost will be settled according to the economic channel price, and the compensation shall be carried out in accordance with the compensation standard of the economic channel line)
13. WHAT TO DO IF THE "FULL UPGRADE" ORDER IS FILED WITH A SNAD DISPUTE
if the order is filed in a dispute over the wrong version of the goods, please first confirm with the buyer/customer service whether it is caused by a piece of face list posting error: please ask the buyer to present evidence to tear it off
the shipping label, if the shipping label information is consistent with the recipient information, is the responsibility of the merchant, if the shipping label information is inconsistent with the recipient information, then
for logistics responsibility (when the package is put into the warehouse, the wrong shipment is not correct due to the wrong face sheet). if there is a misjudgment, please enter through the customer service channel
line appeal.
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