Rookie Website Service Agreement
Version effective date: December 18, 2015
Welcome to the rookie website, software and services (hereinafter referred to as "service").
By starting to use our services, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before starting to use our services, especially the exemption or limitation clause, the applicable law clause and dispute resolution clause. The exemption or limitation clause will be marked in bold, please focus on it. If you do not accept the terms of this agreement, please stop using the service immediately. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you.
You may accept or agree to this Agreement in the following ways:
(1) Click on the options provided to you by rookie on the service-related user interface to accept or agree to this agreement; or
(2) Actual use of services. In this case, you understand and agree that Cainiao shall accept or agree to this Agreement from the time of use of the service.
I. Related definitions
1.1 Cainiao website: refers to Cainiao's official website (domain name cainiao.com), Cainiao Wrap (domain name Guoguo-app.com), Cainiao Post Station (yz.cainiao.com), Cainiao Logistics Cloud (cloud.cainiao.com) etc. Websites and clients.
1.2 Cainiao: refers to the single or collective name of the operator or service provider of Cainiao website, including but not limited to Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., Hangzhou Cainiao Logistics Information Technology Co., Ltd. and its affiliates.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Websites and clients such as Tong (domain name aliexpress.com), Kupan (domain name is kanbox.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), communication (domain name is laiwang.com) and other websites and clients.
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Ma.com), Alibaba Travel (the domain name is alitrip.com) and other websites and clients.
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Cainiao owns subsidiaries and affiliated legal entities in different regions. At some time, these subsidiaries and affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and affiliated legal entities have the right to provide services to you.
2.3 Under this agreement, the rookie subject may change according to the adjustment of rookie business. The changed rookie subject will perform this agreement with you and provide services to you. The change of rookie subject will not affect your rights and interests under this agreement. The rookie subject may also be added because of the provision of new rookie services. If you use the newly added rookie services, you are deemed to agree to the new rookie subject to perform this agreement with you. In case of a dispute, you can determine the subject and counterparty of your performance according to the specific services you use and the specific object of behavior that affect your rights and interests.
2.4 You understand and agree that the terms of this agreement you signed with Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and the existing agreement does not guarantee that it fully meets the needs of future development. Therefore, the legal statements, privacy policies and rules of Cainiao website published on Cainiao website are supplementary agreements to this agreement, which are inseparable from this agreement and have the same legal effect. If you use the rookie service, you are deemed to agree to the above supplementary agreement.
III. Account Management
3.1 You confirm that when you obtain a rookie account or use rookie services, you should have civil capacity commensurate with your behavior as stipulated by the laws of the People's Republic of China and the relevant laws of the country or region where you started the registration process or used the service. If you do not have the above-mentioned civil capacity commensurate with your behavior, please immediately terminate the registration or stop using the rookie service or complete the registration or use the rookie service under the supervision of your guardian. If you are not a natural person, you confirm that when you obtain a rookie account or use rookie services, you are a legal person or other organization legally established in mainland China and are qualified to carry out business or other business, and you conclude and perform this agreement without your belonging to, residence or carrying out business activities or The exclusion of national laws and regulations of his business. If the above conditions are not met, you should immediately terminate the registration or stop using the rookie service.
3.2 When you fill in the information according to the prompts on the registration page of the rookie website, accept or agree to this agreement, Taobao service agreement, legal statement and privacy policy, and Alipay service agreement, and complete all the registration procedures, you will obtain a rookie account and Taobao platform account, and become a rookie user and Tao Users of Bao platform. If you have obtained a Taobao platform account, you can also log in to the rookie website directly with the Taobao platform account, or jump directly from the Taobao platform to the rookie website. After you accept or agree to this agreement, you will obtain a rookie account and become a rookie user. In this case, you understand and agree that rookie has the right to You can use user information and transaction information related to your Taobao platform account.
3.3 You understand and agree that after you obtain a rookie account or Taobao platform account, you do not necessarily enjoy the rookie website publishing service. Cainiao has the right to set your account permission to access the rookie website according to your cooperation relationship with rookie. For example: The merchant operation platform of Cainiao's official website, you may not be able to enter the platform before signing the corresponding agreement with Cainiao, and then use the platform functions or enjoy the corresponding services.
3.4 You have the right to log in to the rookie website with the rookie and/or Taobao platform membership name, email address, mobile phone number (hereinafter referred to as "account name") and the password you set (account name and password collectively referred to as "account") you set or confirmed. You have the right to log in to Taobao directly with your rookie account without setting up another account.
3.5 Due to the credit information associated with the user's account, you can only transfer your account if there are express legal provisions, judicial rulings or with the consent of rookies, and in accordance with the provisions of this agreement, Taobao Service Agreement, Legal Statement and Privacy Policy or Alipay Service Agreement. Once your account is transferred, the rights and obligations under the account will be transferred together. In addition, your account cannot be transferred in any way, otherwise all liabilities arising therefrom shall be borne by you.
3.6 Cainiao has the right to require you to carry out Alipay real-name authentication in accordance with relevant laws and regulations or the actual operation and management needs of Cainiao.
3.7 If Taobao platform recycles your account or your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to rookie website, and the corresponding service will be terminated at the same time:
(1) Alipay accounts that have not been bound to real-name authentication;
(2) It has not been used to log in to any Alibaba platform for six consecutive months;
3.8 When using the service, you should provide your information accurately and completely according to the prompts on the rookie website page (including your name and email address, contact number, contact address, etc.) so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the information you provide.
3.9 The rookie membership name you set shall not violate the management regulations of national laws and regulations and Taobao platform rules on the membership name, otherwise rookie or Taobao platform operator can recycle your rookie membership name. The recycling of rookie membership names does not affect you to log in to the rookie website and use the service with your email address or mobile phone number.
3.10 You should update the information you provide in a timely manner. If the law clearly requires Cainiao, as a platform service provider, to verify the information of some users, Cainiao will check and verify your information from time to time in accordance with the law. You should cooperate to provide the latest, true and complete information. If the rookie fails to contact you according to the last information you provided, you fail to provide timely information as required by rookie, and the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
3.11 Your account is set up for you and kept by you. Cainiao will not take the initiative to ask you to provide your account at any time. Therefore, it is recommended that you take good care of your account and make sure that you log out at the end of each online period and leave the rookie website in the correct steps. The losses and consequences of the account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you.
3.12 Except for rookie's fault, you shall be responsible for all behavioral results under your account (including but not limited to signing various agreements online and disclosing information, etc.).
3.13 If you find any unauthorized use of your account to log in to the Cainiao website or other situations that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize this information to Taobao platform, Alibaba platform and Alipay. You understand that rookie takes a reasonable time to take action on any of your request. Except for rookie's fault, rookie is not responsible for the consequences that have occurred before taking action.
IV. Content of the service
4.1 You have the right to enjoy the corresponding services through the rookie website. There are many services provided by Cainiao. For details, you can log in to the Cainiao website to browse. You agree and confirm that the publication of information on the rookie website does not mean a commitment to the service. The specific selection of service content is subject to the relevant agreement you actually signed.
4.2 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie website, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao.com; in this case, you understand and agree that the customer service of Cainiao.com is not a professional and can only judge the voucher submitted by users from the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
4.3 Cainiao has paid a lot of money for the services provided to you by Cainiao.com. Except for the fee-paying business or other separate agreements specified by Cainiao.com, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article VIII of this Agreement to ensure that you have the right to full choice.
4.4 Rookie is responsible for providing services to you in a "as is" and "available" status. Rookies bear the basic protection obligations in accordance with the law, but cannot be given to information network equipment maintenance and connection failures, computer, communications or other system failures, power failures, strikes, riots, fires, floods, storms, explosions, wars, government actions, orders from judicial administrative organs or third-party reasons. You are responsible for the damage caused.
V. Privacy Protection
5.1 Cainiao attaches great importance to the protection of user personal information (i.e. information that can identify users independently or in combination with other information). When you use the services provided by Cainiao, you agree that Cainiao collects, stores, uses, discloses and protects your personal information in accordance with the privacy policy published on Cainiao's website. . Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to use your data in accordance with rookie's privacy policy.
VI. Termination of the agreement
6.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the publicity method of rookie website;
(2) Before the change and/or modification take effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwilling to continue to use the service to rookies;
(4) You terminate the Taobao Platform Service Agreement in accordance with the terms of the Taobao Platform Service Agreement signed between you and Taobao Platform and notify rookies in writing.
6.2 Cainiao may notify you of the termination of this agreement in the manner listed in Article 8 of the following circumstances:
(1) You violate this agreement and/or the supplementary agreement of this agreement (i.e. Article 2.4 of this agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauding others of their property, selling counterfeiting, disrupting market order, taking improper means to make profits, or endangering the security of others' transactions or account security risks; or having the above-mentioned behaviors on Taobao platform, Alibaba platform or Alipay;
(3) Your account has been recycled by rookies or Taobao platform operators;
(4) You violate the rules of Taobao platform, Alibaba platform or Alipay;
(5) Other circumstances that should terminate the service.
6.3 Cainiao may determine whether you have the situation listed in Article 6.2 of this Agreement based on the relationship between your user data and massive user data. You are obligated to fully prove and reasonably explain your data anomalies, otherwise it will be deemed to have the situation listed in Article 6.2. Cainiao has the right to .2 The treaty shall terminate this agreement.
6.4 The acts you perform on the Cainiao website, or those that are not carried out on the Cainiao website but have an impact on the Cainiao website and its users, meet the provisions of Article 6.2 of this Agreement, and Cainiao has the right to terminate this Agreement in accordance with Article 6.2 of this Agreement.
6.5 Cainiao terminates this agreement under Treaty 6.2 of this Agreement, Cainiao has the right to immediately seize your account and suspend or terminate the provision of services to you. After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, unless expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information you keep on Cainiao's website (including but not limited to your personal information); Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 6.2 of this Agreement in the past.
6.6 When Cainiao terminates this Agreement in accordance with Treaty 6.2 of this Agreement, Cainiao has the right to instruct Taobao platform operators, Alibaba platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior.
6.7 Cainiao may publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the Cainiao website.
6.8 If your behavior causes rookies, Taobao platform operators, Alibaba platform operators, Alipay companies to suffer losses (including direct economic losses, goodwill losses, indirect economic losses such as compensation, settlement payments, lawyer fees, litigation fees, etc.), you should compensate rookies and Taobao platform operators. , Alibaba platform operator and Alipay company all the above losses. If your behavior causes rookie, Taobao platform operator, Alibaba platform operator and Alipay company to suffer third parties to claim rights, rookie, Taobao platform operator, Alibaba platform operator, Alipay company can recover all the losses after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Taobao platform operator, Alibaba platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of protecting social and public interests or consumer rights and interests. . If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, rookie, Taobao platform operator, Alibaba platform operator, Alipay company can directly offset your rights and interests under other agreements of rookie, Taobao platform operator, Alibaba platform operator, Alipay company, and can continue to recover.
VII. Changes or modifications to agreements
7.1 Cainiao has the right to make changes or modifications to this Agreement from time to time. When Cainiao needs to make changes or modifications to this agreement, Cainiao will publish it in advance through the announcement on www.cainiao.com website, which will take effect immediately after the expiration of the announcement period. If you continue to use rookie services after the change of the content announcement takes effect, you will fully read, understand and accept the changed content of the agreement, and will also use Alipay services in accordance with the changed content of the agreement. If you do not agree to the changed content of the agreement, you should stop using rookie services before the change takes effect. Service.
VIII. Notice Clause
8.1 You agree that rookies will serve you with various notices in the following reasonable ways:
(1) Announcement of rookie website;
(2) Instant messaging tools, including but not limited to in-station messages, Wangwang pop-up messages, and client-side push messages;
(3) Emails, text messages, letters, etc. sent according to the contact information you reserve on the rookie website.
IX. Business Guidelines
9.1 If you provide benefits in kind, cash, cash equivalents, labor services, tourism and other interests that obviously exceed the scope of normal business negotiations to rookies, Taobao platform operators, Alibaba platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the above case, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation from you, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
9.2 If Cainiao terminates this agreement due to your reasons, Cainiao, Taobao platform operator, Alibaba platform operator, Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements and notify you in the manner stipulated in Article VIII of this Agreement. If other agreements signed by Cainiao with you and the agreement signed by Taobao platform operators, Alibaba platform operators, Alipay and you clearly stipulate the related treatment of your cooperation under this agreement, Cainiao may suspend or even terminate the agreement upon receipt of the instructions, and in the manner stipulated in Treaty VIII of this agreement. I'll let you know.
X. Dispute Resolution
10.1 The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, reference shall be made to commercial and/or industry practices.
10.2 Disputes arising from your use of the service and/or related to the service shall be settled by rookies through consultation with you. If consultation fails, either party may bring a lawsuit to the people's court where the defendant is located.
10.3 Any provision of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed separable and shall not affect the validity and enforceability of the remaining provisions of this Agreement.
Rookie Website Service Agreement - 2017 Version
Version release date: April 14, 2017 (View the latest release version)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete all the registration procedures to obtain a rookie account or start using the service, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully, especially the exemption or limitation clauses, applicable laws and jurisdiction terms, before completing all the registration procedures to obtain a rookie account or starting to use the service. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please stop using the service immediately.
You may accept or agree to this Agreement in any of the following pre-emptive methods:
(1) Click on the options provided to you by rookie on the service-related user interface to accept or agree to this agreement; or
(2) Obtain rookie accounts or actual use services. In this case, you understand and agree that Cainiao shall accept or agree to this Agreement as of the time you obtain a Cainiao account or use the service.
I. Relevant definitions
1.1 Cainiao website: refers to Cainiao's official website (domain name cainiao.com or cainiao.com.cn), Cainiao wrapping (domain name is Guoguo-app.com), Cainiao post station (domain name yz.cainiao.com or cainiao) Websites and clients such as yizhan.com.
1.2 Cainiao: refers to the single or collective name of the operator or service provider of Cainiao website, including but not limited to Hangzhou Cainiao Logistics Information Technology Co., Ltd., Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., etc.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com).
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Cainiao owns subsidiaries and/or affiliated legal entities in different regions. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all the rights and obligations of you and Cainiao, and the existing agreement does not guarantee that it fully meets the needs of future development. Therefore, rookies sometimes apply some agreements or additional terms or service requirements (including age requirements and qualification requirements), which will be provided together with the relevant services and become supplementary to this agreement, which is inseparable from this agreement and has the same legal effect as this agreement. If you use the rookie service, you are deemed to agree to the above supplementary agreement. In case of conflict between the supplementary agreement and this agreement, the supplementary agreement shall prevail.
III. User Qualifications
3.1 When you complete all the registration procedures to obtain a rookie account or you start to use the service, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 You confirm that before you obtain a rookie account or use rookie services, you should have civil capacity appropriate to your behavior as stipulated by the laws of the People's Republic of China and the relevant laws of the country or region where you started the registration process or used the service. If you do not have the above-mentioned civil capacity commensurate with your behavior, please immediately stop registering or stop using rookie services or complete the registration or use rookie services under the supervision of your guardian, otherwise you and your guardian shall bear all the consequences arising therefrom in accordance with the law.
3.3 If you are a legal subject of a non-natural person, you confirm that before you obtain a rookie account or use rookie services, you are a legal or other organization legally established in mainland China and have the corresponding qualifications to carry out business activities or other business, and you conclude and perform this agreement without your own and residence. Or the exclusion of laws and regulations of countries or regions that carry out business activities or other businesses. If the above conditions are not met, you should immediately stop registering or using rookie services, otherwise you and your person in charge shall bear all the consequences arising therefrom in accordance with the law.
3.4 You must ensure that you are not the object of trade restrictions, sanctions or other laws and rules imposed by any country, international organization or territory, otherwise you may not be able to register or use the service normally.
IV. Account description
4.1 [Account Acquisition] You understand and agree that in order to use rookie services, you may need a rookie account. You can create your own rookie account. When you fill in the account information (including your name/business name, email address, contact number, contact address, etc.) according to the prompts on the rookie website registration page, set or confirm the rookie account name (including user name, email address, mobile phone number, etc.) and rookie account password. After accepting or agreeing to this agreement and completing all the registration procedures, you will obtain a rookie account. You may also obtain a rookie account (including rookie account name and rookie account password) through the administrator (such as your unit). In this case, in addition to accepting or agreeing to this agreement, you may need to comply with other terms or additional terms, and your manager may have the right to access or deactivate your account. Household.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests). The recycling of rookie usernames does not affect you to log in to the rookie website and use the service with other rookie account names (such as email address, mobile phone number).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improperly registered or improperly used multiple rookie accounts, rookie can take measures such as freezing or closing accounts, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] With the consent of Cainiao, you may directly log in to Cainiao's website directly with Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts without setting up another account. After you successfully log in to the Cainiao website in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party account (including personal information, business information, transaction information).
4.5 [Account Permissions] You understand and agree that Cainiao has the right to set up your account permission to access the Cainiao website according to your authentication under Treaty 5.5 of this Agreement and/or your cooperation with Cainiao. For example: Fuwu.cainiao.com, a merchant operation platform (fuwu.cainiao.com), you may not be able to access or enter the platform until signing the corresponding agreement with Cainiao, and then you can't use the platform functions or enjoy the corresponding services.
V. Account Management
5.1 [Account Use] If you have obtained a rookie account, you can log in to the rookie website directly with the rookie account name and rookie account password you set or confirmed. Because your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. Without rookie's consent, your direct or indirect authorization of a third party to use your rookie account or obtain information under your account is invalid. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the information security of Cainiao's website, Cainiao may refuse to provide the corresponding services or terminate this agreement.
5.2 [Account Custration] You understand and agree that Cainiao will not take the initiative to ask you to provide your account at any time. Therefore, it is recommended that you must take good care of your account, keep your Cainiao account password and login information, and ensure that you log out at the end of each online time and leave Cainiao.com in the correct steps. Stand. The losses and consequences of the account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao website or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that rookie takes a reasonable time to take action on any of your request. Except for rookie's fault, rookie is not responsible for the consequences of any unauthorized use of your account to log in to the rookie website or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive Account Recycling] If your account meets the following conditions at the same time, Cainiao can recycle your account. Your account will no longer be able to log in to Cainiao's website, and the corresponding service will be terminated at the same time:
(i) Failure to conduct real-name authentication and/or qualification certification in accordance with treaty 5.5;
(2) It has not been used to log in to any rookie website for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Real-name authentication and/or qualification certification] In order to enable you to better use the services of Cainiao website and ensure the security of your account, Cainiao has the right to require you to conduct real-name authentication and/or qualification certification in accordance with relevant laws and regulations or the actual operation and management needs of Cainiao, such as: real-name authentication completed according to the requirements of Alipay company Name certification or complete logistics qualification certification in accordance with Chinese laws and regulations. You understand and agree that in the case of the above requirements of rookie, you need to complete real-name authentication and/or qualification certification as required, otherwise you may not be able to access/login to the rookie website or use the service normally.
5.6 [Account Transfer] Because the rookie account is associated with your relevant information (including personal information, business information, transaction information), you can transfer, gift or let a third party inherit your rookie account only if there are express provisions of the law, judicial ruling or with the consent of Cainiao, and in accordance with the provisions of this agreement. Household; in this case, Cainiao has the right to ask you, the transferee, the recipient or heir to provide qualified legal documents and materials and go through the relevant procedures in accordance with the operation process required by Cainiao. Once your account is transferred, the rights and obligations under the account and your rights and obligations under this agreement will be transferred together. In addition, your account cannot be transferred in any way, otherwise rookie has the right to hold you liable for breach of contract, and all the liabilities arising therefrom shall be borne by you.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the services published on Cainiao's website. For details, you can log in to Cainiao's website to browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that the publication of information on Cainiao's website does not mean a commitment to service. The specific service content is subject to the relevant agreement you actually signed. Rookies will fulfill their commercially reasonable level of skills and care obligations in providing services, but some matters related to services are forgiven rookies to make commitments. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service. For example: rookies do not make any commitment to the content of the service, the specific functions of the service, or their reliability, usability or ability to meet your needs.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie website will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 Rookie's website displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with their views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao.com. Except for the fee-based business expressly stipulated by Cainiao.com or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout design, electronic documents and other information shown to you by Cainiao's website and/or the services provided to you by Cainiao. All rights to content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on Cainiao's website through any robots, spiders and other programs or devices. Visiting the rookie website and/or using the rookie service does not give you any right to obtain the information, content and materials in the rookie service you visit and/or use. Unless you obtain the permission of the owner of the relevant information, content, information or otherwise obtain legal permission, you shall not use any information, content or materials shown to you by rookie website and/or the services provided to you by rookie.
7.2 [TRADEMARK USE] TEXTS, DESIGNS, GRAPHICS AND COMPONENTS DISPLAYED ON ROOKIE WEBSITES OR RookIE SERVICES, SUCH AS "CAINIAO NETWORK", CAINIAO, CAINIAO ALLIANCE", CAINIAO WRAPPING, CAINIAO POST STATION, AS WELL AS CAINIAO.COM Other logos, solicitations, product and service names displayed on the station are trademarks of rookies in China (including Hong Kong, Macao and Taiwan) and/or other countries. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademarks displayed on the Cainiao website or used in the Cainiao services.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the rookie website show you and/or rookie's service may be suspected of infringinging the relevant legitimate rights and interests, you can contact Cainiao (customer service number is 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information (i.e. information that can identify users independently or in combination with other information). When you use the services provided by Cainiao, you agree that Cainiao collects, uses, shares, stores and guarantees in accordance with the Privacy Policy published on Cainiao's website. Protect your personal information. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed in the process of registering an account or using rookie website services, you will grant rookie, Alibaba platform operators, Taobao platform operators, etc. Alipay obtains the global exclusive license right and the right to sublicense other third parties to use and obtain evidence and sue for third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and warrant that you have the corresponding and legal rights to the information you provide and form in the process of registering an account or using the rookie website service. The information you provide and form in the process of registering an account or using the rookie website service does not contain the following contents, otherwise rookie can note to you. The information provided and formed during the use of the book account or the rookie website service is deleted or blocked in accordance with the law or this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system of Cainiao website or unauthorizedly obtain data and personal data and personal data of rookie website and other users;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publication on Cainiao.com in accordance with the relevant agreements and rules of Cainiao website.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookies to transmit the information you provide and form in the process of registering accounts and using rookies website services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services.
8.5 If the information you provide in the process of registering an account or using rookie website services changes, you should update the information you provide in a timely manner. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the publicity method of rookie website;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of others' transactions or account security risks;
(III) Abuse the rookie website or the services provided by rookie (such as interfering with the services or trying to access these services by methods other than the interfaces and instructions provided by rookie);
(4) According to Treaty 5.4 of this Agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement based on the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have occurred in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie Rights after Termination of the Agreement] Cainiao has the right to suspend your account immediately when Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, unless expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this agreement that you retain on Cainiao's website. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize the information about your violation of this agreement and corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of state administrative or judicial organs on the Cainiao website.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through the Cainiao website or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the changed or modified content of the agreement, you should immediately stop using the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should accurately and completely provide your real and effective contact information (including your email address, contact number, contact address, etc.) according to the prompts on the rookie website page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may obtain a member account (including sub-account) used to log in to the rookie website to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie website, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, will be deemed to have been delivered after successful sending. ; Written notice sent on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising from trading activities on the rookie website, you agree that judicial organs (including but not limited to people's courts) can serve legal documents (including but not limited to litigation documents) to you through modern communication or mailing methods such as mobile phone text messages, emails or Aliwangwang. You specify the mobile phone number, email address or Alibaba Wangwang account and other contact information that receive legal documents for your mobile phone number, email contact information provided when registering and updating the rookie website, and generate an Ali Wangwang account when registering a rookie account. If the judicial organ issues legal documents to the above contact information, it is deemed to be given. Da. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie website, you or any other users have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement.
Cainiao Service Agreement (2018)
Release date: December 26, 2018 (View historical release version: 2015 version; 2017 version)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete all the registration procedures to obtain a rookie account or start using the service, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully, especially the exemption or limitation of liability, the applicable provisions of the law and the jurisdictional terms, before completing all the registration procedures to obtain the rookie account or starting to use the service. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please stop using the service immediately.
You may accept or agree to this Agreement in any of the following pre-emptive methods:
(1) Click on the options provided to you by rookie on the service-related user interface to accept or agree to this agreement; or
(2) Obtain a rookie account or actual use services. In this case, you understand and agree that Cainiao shall accept or agree to this Agreement as of the time you obtain a Cainiao account or use the service.
I. Relevant definitions
1.1 Cainiao client: refers to Cainiao's official website (domain name is cainiao.com or cainiao.com.cn), Cainiao Wrap (domain name is Guoguo-app.com), Cainiao Post Station (domain name is yz.cainiao.com or cainia) oyizhan.com) and other programs, systems, applications, websites, clients and corresponding devices used to provide services.
1.2 Cainiao: refers to the single or collective name of Cainiao client operator or service provider, including but not limited to Hangzhou Cainiao Logistics Information Technology Co., Ltd., Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., etc.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com).
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has contract effect on you and Cainiao.
2.2 Cainiao owns subsidiaries and/or affiliated legal entities in different regions. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all the rights and obligations of you and Cainiao, and the existing agreement does not guarantee that it fully meets the needs of future development. Therefore, rookies sometimes apply some agreements or additional terms or service requirements (including age requirements and qualification requirements), which will be provided together with the relevant services and become supplementary to this agreement, which is inseparable from this agreement and has the same legal effect as this agreement. If you use the rookie service, you are deemed to agree to the above supplementary agreement. In case of conflict between the supplementary agreement and this agreement, the supplementary agreement shall prevail.
III. User Qualifications
3.1 When you complete all the registration procedures to obtain a rookie account or you start to use the service, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 You confirm that before you obtain a rookie account or use rookie services, you should have civil capacity suitable for your behavior as stipulated by the laws of the People's Republic of China and the relevant laws of the country or region where you started the registration process or used the service. If you do not have the above-mentioned civil capacity commensurate with your behavior, please immediately stop registering or stop using rookie services or complete the registration or use rookie services under the supervision of your guardian, otherwise you and your guardian shall bear all the consequences arising therefrom in accordance with the law.
3.3 If you are a non-natural legal subject, you confirm that before you obtain a rookie account or use rookie services, you are a legal or other organization legally established in mainland China and have the corresponding qualifications to carry out business activities or other business, and you conclude and perform this agreement and are not subject to which you belong to or live in. Or the exclusion of laws and regulations of countries or regions that carry out business activities or other businesses. If the above conditions are not met, you should immediately stop registering or using rookie services, otherwise you and your person in charge shall bear all the consequences arising therefrom in accordance with the law.
3.4 You must ensure that you are not the object of trade restrictions, sanctions or other laws and rules imposed by any country, international organization or territory, otherwise you may not be able to register or use the service normally.
IV. Account description
[Account Acquisition] You understand and agree that in order to use rookie services, you may need a rookie account. You can create your own rookie account. When you fill in the account information (including your name/enterprise name, email address, contact number, contact address, etc.) according to the prompts on the rookie user registration page, set or confirm the rookie account name (including user name, email address, mobile phone number, etc.) and rookie account password. , after accepting or agreeing to this agreement and completing all the registration procedures, you will obtain a rookie account. You may also obtain a rookie account (including rookie account name and rookie account password) through the administrator (such as your unit). In this case, in addition to accepting or agreeing to this agreement, you may need to abide by other terms or additional terms, and your manager may have the right to access or deactivate your account. Number.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests). The recycling of rookie usernames does not affect you to log in to the rookie user terminal and use the service with other rookie account names (such as email address, mobile phone number).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] With the consent of Cainiao, you may directly log in to Cainiao's client directly with Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts without setting up another account. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party account related information (including personal information, business information, transaction information).
4.5 [Account Permissions] You understand and agree that Cainiao has the right to set your account permission to access the Cainiao client according to your authentication status and/or your cooperation with Cainiao. For example: Fuwu.cainiao.com, a merchant operation platform (fuwu.cainiao.com), you may not be able to access or enter the platform until signing the corresponding agreement with Cainiao, and then you can't use the platform functions or enjoy the corresponding services.
4.6 [Mobile phone number] You understand and agree that in order for you to use the rookie service more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] If you have obtained a rookie account, you can log in to the rookie client directly with the rookie account name and rookie account password you set or confirmed. You can also log in to the rookie client directly with the mobile phone number and mobile phone SMS verification code you bind to the rookie account. Because your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. Without the consent of Cainiao, your direct or indirect authorization of third parties to use your rookie account or obtain information under your account is invalid. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Custration] You understand and agree that rookie will not take the initiative to ask you to provide your account at any time. Therefore, it is recommended that you must take good care of your account, keep your rookie account password and login information, and ensure that you log out at the end of each online period and leave Cainiao in the correct steps. Household end. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(i) Failure to conduct real-name authentication and/or qualification certification in accordance with treaty 5.5;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Real-name authentication and/or qualification authentication] In order to make better use of the services on the rookie client side and ensure the security of your account, Cainiao has the right to require you to conduct real-name authentication and/or qualification authentication in accordance with relevant laws and regulations or the actual operation and management needs of rookie, such as: completed according to the requirements of Alipay company. Real-name authentication or logistics qualification certification in accordance with Chinese laws and regulations. You understand and agree that in the case of the above requirements of rookie, you need to complete real-name authentication and/or qualification authentication as required, otherwise you may not be able to access/login to the rookie client or use the service normally.
5.6 [Account Transfer] Because the rookie account is associated with your relevant information (including personal information, business information, transaction information), you can only transfer, give or let a third party inherit your rookie account if there are express provisions of laws, judicial decisions or consent, and in accordance with the provisions of this agreement. Number; In this case, Cainiao has the right to ask you, the transferee, the recipient or heir to provide qualified legal documents and materials and go through the relevant procedures in accordance with the operation process required by Cainiao. Once your account is transferred, the rights and obligations under the account and your rights and obligations under this agreement will be transferred together. In addition, your account cannot be transferred in any way, otherwise rookie has the right to investigate your liability for breach of contract, and all the liabilities arising therefrom shall be borne by you.
5.7 [Identity Verification] In order to enable you to better use the services on the rookie client side and ensure the security of your account, Cainiao has the right to require you to conduct identity verification, including real-life authentication, in accordance with relevant laws and regulations or the actual operation and management needs of Cainiao, such as: Cainiao finds that your rookie account has changed its password, Change your mobile phone number and other sensitive operations. In order to ensure that your rookie account is not at risk of theft, rookie will ask you to verify your identity. You understand and agree that in the case of the aforementioned request of rookie, you need to complete the identity verification as required, otherwise you may not be able to access/login to the rookie client or use the service normally.
5.8 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the services announced by Cainiao users. For details, you can log in to Cainiao users to browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [TRADEMARK USE] TEXT, DESIGN, GRAPHICS AND COMPONENTS DISPLAYED ON THE CAINIAO CLIENT OR ROOKIE SERVICE, AS WELL AS RookIE Other logos, solicitations, product and service names displayed on the user's side are trademarks of rookies in China (including Hong Kong, Macao and Taiwan) and/or other countries. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information (i.e. information that can identify the user independently or in combination with other information). When you use the services provided by Cainiao, you agree that Cainiao collects, use, share, store and Protect your personal information. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading; fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie account directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rights of Cainiao after the Termination of the Agreement] Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the changed or modified content of the agreement, you should immediately stop using the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should accurately and completely provide your real and effective contact information (including your email address, contact number, contact address, etc.) according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising from trading activities on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve legal documents (including but not limited to litigation documents) to you by modern communication or mailing such as mobile phone text messages, emails or Aliwangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement.
Rookie Service Agreement (2019)
Version Release Date: March 15, 2019 (View Historical Release Version: 2015 Version; 2017 Version; 2018 Version)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete all the registration procedures to obtain a rookie account or start using the service, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully, especially the exemption or limitation of liability, the applicable provisions of the law and the jurisdictional terms, before completing all the registration procedures to obtain the rookie account or starting to use the service. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, you may refuse to use the service.
You may accept or agree to this Agreement in any of the following pre-emptive methods:
(1) Click on the options provided to you by rookie on the service-related user interface to accept or agree to this agreement; or
(2) Obtain a rookie account or actual use services. In this case, you understand and agree that Cainiao shall accept or agree to this Agreement as of the time you obtain a Cainiao account or use the service.
I. Relevant definitions
1.1 Cainiao client: refers to Cainiao's official website (domain name is cainiao.com or cainiao.com.cn), Cainiao Wrap (domain name is Guoguo-app.com), Cainiao Post Station (domain name is yz.cainiao.com or cainia) oyizhan.com) and other programs, systems, applications, websites, clients and corresponding devices used to provide services.
1.2 Cainiao: refers to the single or collective name of Cainiao client operator or service provider, including but not limited to Hangzhou Cainiao Logistics Information Technology Co., Ltd., Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., etc.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com).
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Cainiao owns subsidiaries and/or affiliated legal entities in different regions. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all the rights and obligations of you and Cainiao, and the existing agreement does not guarantee that it fully meets the needs of future development. Therefore, rookies sometimes apply some agreements or additional terms or service requirements (including age requirements and qualification requirements), which will be provided together with the relevant services and become supplementary to this agreement, which is inseparable from this agreement and has the same legal effect as this agreement. If you use the rookie service, you are deemed to agree to the above supplementary agreement. In case of conflict between the supplementary agreement and this agreement, the supplementary agreement shall prevail.
III. User Qualifications
3.1 When you complete all the registration procedures to obtain a rookie account or you start to use the service, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 You confirm that before you obtain a rookie account or use rookie services, you should have civil capacity suitable for your behavior as stipulated by the laws of the People's Republic of China and the relevant laws of the country or region where you started the registration process or used the service. If you do not have the above-mentioned civil capacity commensurate with your behavior, please immediately stop registering or stop using rookie services or complete the registration or use rookie services under the supervision of your guardian, otherwise you and your guardian shall bear all the consequences arising therefrom in accordance with the law.
3.3 If you are a non-natural legal subject, you confirm that before you obtain a rookie account or use rookie services, you are a legal or other organization legally established in mainland China and have the corresponding qualifications to carry out business activities or other business, and you conclude and perform this agreement and are not subject to which you belong to or live in. Or the exclusion of laws and regulations of countries or regions that carry out business activities or other businesses. If the above conditions are not met, you should immediately stop registering or using rookie services, otherwise you and your person in charge shall bear all the consequences arising therefrom in accordance with the law.
3.4 You must ensure that you are not the object of trade restrictions, sanctions or other laws and rules imposed by any country, international organization or territory, otherwise you may not be able to register or use the service normally.
IV. Account description
4.1 [Account Acquisition] You understand and agree that in order to use rookie services, you may need a rookie account. You can create your own rookie account, when you fill in the account information (including your name/enterprise name, email address, contact number, etc.) according to the prompts on the rookie user registration page, set or confirm the rookie account name (including user name, email address, mobile phone number, etc.) and rookie account password. , after accepting or agreeing to this agreement and completing all the registration procedures, you will obtain a rookie account. You may also obtain a rookie account (including rookie account name and rookie account password) through the administrator (such as your unit). In this case, in addition to accepting or agreeing to this agreement, you may need to abide by other terms or additional terms, and your manager may have the right to access or deactivate your account. Number.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests). The recycling of rookie usernames does not affect you from logging in to the rookie user terminal and using the service with other rookie account names (such as email address, mobile phone number).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts.
4.5 [Account Permissions] You understand and agree that Cainiao has the right to set your account permission to access the Cainiao client according to your authentication status and/or your cooperation with Cainiao. For example: Fuwu.cainiao.com, a merchant operation platform (fuwu.cainiao.com), you may not be able to access or enter the platform until signing the corresponding agreement with Cainiao, and then you can't use the platform functions or enjoy the corresponding services.
4.6 [Mobile phone number] You understand and agree that in order for you to use the rookie service more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] If you have obtained a rookie account, you can log in to the rookie client directly with the rookie account name and rookie account password you set or confirmed. You can also log in to the rookie client directly with the mobile phone number and mobile phone SMS verification code you bind to the rookie account. Because your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. Without the consent of Cainiao, your direct or indirect authorization of third parties to use your rookie account or obtain information under your account is invalid. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Custration] You understand and agree that rookie will not take the initiative to ask you to provide your account at any time. Therefore, it is recommended that you must take good care of your account, keep your rookie account password and login information, and ensure that you log out at the end of each online period and leave Cainiao in the correct steps. Household end. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(i) Failure to conduct real-name authentication and/or qualification certification in accordance with treaty 5.5;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Real-name authentication and/or qualification authentication] In order to make better use of the services on the rookie client side and ensure the security of your account, Cainiao has the right to require you to conduct real-name authentication and/or qualification authentication in accordance with relevant laws and regulations or the actual operation and management needs of rookie, such as: completed according to the requirements of Alipay company. Real-name authentication or logistics qualification certification in accordance with Chinese laws and regulations. You understand and agree that in the case of the above requirements of rookie, you need to complete real-name authentication and/or qualification authentication as required, otherwise you may not be able to access/login to the rookie client or use the service normally.
5.6 [Account Transfer] Because the rookie account is associated with your relevant information (including personal information, business information, transaction information), you can only transfer, give or let a third party inherit your rookie account if there are express provisions of laws, judicial decisions or consent, and in accordance with the provisions of this agreement. Number; In this case, Cainiao has the right to ask you, the transferee, the recipient or heir to provide qualified legal documents and materials and go through the relevant procedures in accordance with the operation process required by Cainiao. Once your account is transferred, the rights and obligations under the account and your rights and obligations under this agreement will be transferred together. In addition, your account cannot be transferred in any way, otherwise rookie has the right to investigate your liability for breach of contract, and all the liabilities arising therefrom shall be borne by you.
5.7 [IDENTITY VERIFICATION AND/OR REAL-LIFE AUTHENTICATION] IN ORDER TO MAKE BETTER USE OF THE SERVICES ON THE ROOKIE CLIENT SIDE AND ENSURE THE SECURITY OF YOUR ACCOUNT, ROOKIE HAS THE RIGHT TO REQUIRE YOU TO CONDUCT IDENTITY VERIFICATION AND/OR REAL-LIFE AUTHENTICATION IN ACCORDANCE WITH RELEVANT LAWS AND REGULATIONS OR THE NEEDS OF ROOKIE'S ACTUAL OPERATION AND MANAGEMENT, SUCH AS: ROOKIE FOUND THAT YOUR ROOKIE ACCOUNT HAS Carry out sensitive operations such as changing passwords and mobile phone numbers. In order to ensure that your rookie account is not at risk of theft, rookie will require you to conduct identity verification and/or real-life authentication. You understand and agree that in the case of the aforementioned request of rookie, you need to complete the identity verification and/or real-person authentication as required, otherwise you may not be able to access/login to the rookie client or use the service normally.
5.8 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the services announced by Cainiao users. For details, you can log in to Cainiao users to browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [TRADEMARK USE] TEXT, DESIGN, GRAPHICS AND COMPONENTS DISPLAYED ON THE CAINIAO CLIENT OR ROOKIE SERVICE, AS WELL AS RookIE Other logos, solicitations, product and service names displayed on the user's side are trademarks of rookies in China (including Hong Kong, Macao and Taiwan) and/or other countries. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information. When you use the services provided by Cainiao, you agree that Cainiao collects, uses, shares, stores and protects your personal information in accordance with the Privacy Policy published on Cainiao's user side. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rights of Cainiao after the Termination of the Agreement] Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should accurately and completely provide your real and effective contact information (including your email address, contact number, contact address, etc.) according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising from trading activities on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve legal documents (including but not limited to litigation documents) to you by modern communication or mailing such as mobile phone text messages, emails or Aliwangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement
Cainiao Service Agreement (April 2020)
Version release date: April 2020 (View historical release version: 2015 version; 2017 version; 2018 version; 2019 version)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue.
I. Relevant definitions
1.1 Cainiao: refers to the single or collective name of the operator or service provider on the rookie client (see 1.2 for definition), including but not limited to Hangzhou Cainiao Logistics Information Technology Co., Ltd., Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., Zhejiang Yizhan Network Technology Co., Ltd., Zhejiang Danniao Logistics Technology Co., Ltd., Hangzhou Xiniao Logistics Technology Co., Ltd., Hangzhou Cainiao Orange Transportation Supply Chain Management Co., Ltd., Zhejiang Dianwoda Network Technology Co., Ltd., etc.
1.2 Cainiao client: refers to Cainiao's official website (domain name is cainiao.com or cainiao.com.cn), rookie wrapping, rookie wrapping man, rookie post station, rookie village (also known as stream bird), crowd supporting treasure, Dianwoda, Yunbao and other programs, systems, response to provide services Use, website, client and corresponding equipment.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com).
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect.
III. User Qualifications
3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law.
3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law.
IV. Account description
4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts.
4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services.
4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information. When you use the services provided by Cainiao, you agree that Cainiao collects, uses, shares, stores and protects your personal information in accordance with the Cainiao Privacy Policy announced on the client side. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement.
Rookie Service Agreement (June 2020)
Version release date: June 2020 (View historical release version: 2015 version; 2017 version; 2018 version; 2019 version; April 2020)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue.
I. Relevant definitions
1.1 Rookie: refers to the single or collective name of the operator or service provider on the rookie client (see 1.2 for definition), including but not limited to the following subjects:
rookie client | rookie official website | wrapped in rookies | rookie wrapping man | rookie station | stream bird | rookie orange luck | click me to reach. |
Operator or service provider | Cainiao Network Technology Co., Ltd. | Zhejiang Cainiao Supply Chain Management Co., Ltd. | Zhejiang Cainiao Supply Chain Management Co., Ltd. | Zhejiang Yizhan Network Technology Co., Ltd. | Hangzhou Xiniao Logistics Technology Co., Ltd. | Hangzhou Cainiao Orange Transportation Supply Chain Management Co., Ltd. | Zhejiang Dianwoda Network Technology Co., Ltd. |
1.2 Cainiao client: refers to Cainiao official website (domain name cainiao.com or cainiao.com.cn), Cainiao wrapping, Cainiao wrapping man, Cainiao post station, stream bird, rookie orange luck, Dianwoda and other programs, systems, applications, websites, clients and corresponding Equipment.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com).
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect.
III. User Qualifications
3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law.
3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law.
IV. Account description
4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts.
4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services.
4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information. When you use the services provided by Cainiao, you agree that Cainiao collects, uses, shares, stores and protects your personal information in accordance with the Cainiao Privacy Policy announced on the client side. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement
Rookie Service Agreement (June 2020) Version release date: June 2020 (View historical release version: 2015 version; 2017 version; 2018 version; 2019 version; April 2020) You are welcome to use the products and services provided by rookies (hereinafter referred to as "service"). This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully. [Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue. I. Relevant definitions 1.1 Rookie: refers to the single or collective name of the operator or service provider on the rookie client (see 1.2 for definition), including but not limited to the following subjects:
1.2 Cainiao client: refers to Cainiao official website (domain name cainiao.com or cainiao.com.cn), Cainiao wrapping, Cainiao wrapping man, Cainiao post station, stream bird, rookie orange luck, Dianwoda and other programs, systems, applications, websites, clients and corresponding Equipment. 1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com). 1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com). 1.5 Alipay Company: refers to the main body providing Alipay services, including but not limited to Alipay (China) Network Technology Co., Ltd., Zhejiang Ant Small and Micro Financial Services Group Co., Ltd., etc. II. Scope of the agreement 2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao. 2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you. 2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement. 2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect. III. User Qualifications 3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user. 3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law. 3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law. IV. Account description 4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account. 4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests). 4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation. 4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts. 4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services. 4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment. V. Account management 5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement. 5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.). 5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost. 5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time: (1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement; (2) It has not been used to log in to any rookie client for six consecutive months; (3) There is no valid business that has not expired. 5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account. VI. Service Content 6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse. 6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service. 6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused. 6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content. 6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees. 6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content. 6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices. VII. Intellectual Property Rights 7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services. 7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service. 7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it. VIII. Information collection, use, sharing, storage and protection 8.1 [Personal Information] Cainiao attaches great importance to the protection of user personal information. When you use the services provided by Cainiao, you agree that Cainiao collects, uses, shares, stores and protects your personal information in accordance with the Cainiao Privacy Policy announced on the client side. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy. 8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology. 8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement: (1) Violate the prohibitive provisions of national laws and regulations; (2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime; (3) Fraud, falsehood, inaccuracy or misleading; (4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights; (5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others; (6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization; (7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules. 8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers. 8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies. IX. Termination of the agreement 9.1 You have the right to terminate this Agreement in any of the following ways: (1) Stop using the account in accordance with this agreement or the rookie user-side publicity method; (2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification; (3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination. 9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur: (1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement); (2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks; (3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions); (4) According to Article 5.4 of this agreement, your account has been recycled by rookies; (5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay; (6) Situations in which other rookies believe that they should be terminated. 9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement. 9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs. 9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side. 9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way. 9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover. X. Changes or modifications to agreements 10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service. XI. Notice Clause 11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes: 11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable. 11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information. 11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided. 11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures. 11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom. XII. Business Guidelines 12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery. XIII. Dispute Resolution 13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices. 13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located. 13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it: (1) Independent consultation with the counterparty to the dispute; (2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability. (3) Request the consumer association or other mediation organizations established according to law to mediate; (4) Complain to the relevant administrative department; (5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute; (6) Bring a lawsuit to the people's court. 13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement | Version release date: October 2020 (View historical release version: 2015 version; 2017 version; 2018 version; 2019 version; April 2020; June 2020) You are welcome to use the products and services provided by rookies (hereinafter referred to as "service"). This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully. [Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue. I. Relevant definitions 1.1 Cainiao Network: referred to as Cainiao for short, refers to the single or collective name of the operator or service provider on the rookie client (as defined in 1.2), including but not limited to the following subjects:
1.2 Cainiao client: refers to Cainiao's official website (domain name is cainiao.com or cainiao.com.cn), Cainiao App, Cainiao Parcel Man, Cainiao Post Station, Cainiao Country (also known as Xiniao), Cainiao Orange Luck, Cainiao Dianwoda and other websites, clients, Applet and new forms with the development of technology. 1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Conscience Pharmacy Network (domain name is Maiyao.liangxinyao. Websites and clients such as com), Lazada (domain name is lazada.com). 1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com). 1.5 Alipay Company: refers to Alipay (China) Network Technology Co., Ltd., the main body providing Alipay services. II. Scope of the agreement 2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao. 2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you. 2.3 [Subject Change] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement. 2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect. III. User Qualifications 3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user. 3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law. 3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law. IV. Account description 4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account. 4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests). 4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation. 4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts. 4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services. 4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment. V. Account management 5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement. 5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.). 5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost. 5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time: (1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement; (2) It has not been used to log in to any rookie client for six consecutive months; (3) There is no valid business that has not expired. 5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account. VI. Service Content 6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse. 6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service. 6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused. 6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content. 6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees. 6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content. 6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices. VII. Intellectual Property Rights 7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services. 7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service. 7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it. VIII. Information collection, use, sharing, storage and protection 8.1 [Personal Information] Cainiao attaches great importance to the protection of users' personal information. When you use the services provided by Cainiao, you agree that Cainiao will receive it in accordance with the Cainiao Network Privacy Policy and Cainiao Privacy Protection Guidelines published on Cainiao's user terminal (see the terms of the agreement for details of the scope of the products/services applicable to them). Collect, use, share, store and protect your personal information. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy. 8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology. 8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement: (1) Violate the prohibitive provisions of national laws and regulations; (2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime; (3) Fraud, falsehood, inaccuracy or misleading; (4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights; (5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others; (6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization; (7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules. 8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers. 8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies. IX. Termination of the agreement 9.1 You have the right to terminate this Agreement in any of the following ways: (1) Stop using the account in accordance with this agreement or the rookie user-side publicity method; (2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification; (3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination. 9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur: (1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement); (2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks; (3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions); (4) According to Article 5.4 of this agreement, your account has been recycled by rookies; (5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay; (6) Situations in which other rookies believe that they should be terminated. 9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement. 9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs. 9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side. 9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way. 9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover. X. Changes or modifications to agreements 10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service. XI. Notice Clause 11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes: 11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable. 11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information. 11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided. 11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures. 11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom. XII. Business Guidelines 12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery. XIII. Dispute Resolution 13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices. 13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located. 13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it: (1) Independent consultation with the counterparty to the dispute; (2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability. (3) Request the consumer association or other mediation organizations established according to law to mediate; (4) Complain to the relevant administrative department; (5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute; (6) Bring a lawsuit to the people's court. 13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement | ||||||||||||||||||||||||||||||||
rookie client | rookie official website | wrapped in rookies | rookie wrapping man | rookie station | stream bird | rookie orange luck | click me to reach. |
Operator or service provider | Cainiao Network Technology Co., Ltd. | Zhejiang Cainiao Supply Chain Management Co., Ltd. | Zhejiang Cainiao Supply Chain Management Co., Ltd. | Zhejiang Yizhan Network Technology Co., Ltd. | Hangzhou Xiniao Logistics Technology Co., Ltd. | Hangzhou Cainiao Orange Transportation Supply Chain Management Co., Ltd. | Zhejiang Dianwoda Network Technology Co., Ltd. |
菜鸟客户端菜鸟官网包菜鸟包人菜鸟站流鸟菜橙运气点击我到达。
运营商或服务提供商 菜鸟网络科技有限公司 浙江菜鸟供应链管理有限公司 浙江菜鸟供应链管理有限公司 浙江易展网络科技有限公司 杭州新淳物流科技有限公司 杭州菜鸟运输供应链管理有限公司 浙江典沃达网络科技有限公司
Version release date: April 2021 (View historical release version: 2015 version; 2017 version; 2018 version; 2019 version; April 2020; June 2020; October 2020)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number 400-900-5656), and Cainiao will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue.
I. Relevant definitions
1.1 Cainiao Network: referred to as Cainiao Network, referred to as the single or collective name of Cainiao user terminal (see 1.2 for definition) operators or service providers, including Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., Zhejiang Yizhan Network Technology Co., Ltd., Hangzhou Xiniao Logistics Technology Co., Ltd., Hangzhou Zhoucainiao Orange Transportation Supply Chain Management Co., Ltd., Zhejiang Dianwoda Network Technology Co., Ltd. and Hangzhou Cainiao Logistics Supply Chain Co., Ltd.
1.2 Cainiao client: refers to Cainiao's official website (domain name is cainiao.com or cainiao.com.cn), Cainiao App, Cainiao Parcel Man, Cainiao Post Station, Cainiao Country (also known as Xiniao), Cainiao Orange Luck, Cainiao Dianwoda and other websites, clients, Applet and new forms with the development of technology.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), AllyLikes (domain name is allylikes.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Liang Xinda Pharmacy Network (domain name Maiyao.liangxinyao.com), Lazada (domain name is lazada.com) and other websites and clients.
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to Alipay (China) Network Technology Co., Ltd., the main body providing Alipay services.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Information] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement. Cainiao may also add new subjects because of the provision of new services. If you use the newly added Cainiao services, you will be deemed to agree to the new Cainiao operator to perform this agreement with you. In case of a dispute, you can determine the subject and counterparty of your performance according to the specific services you use and the specific object of behavior that affect your rights and interests.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect.
III. User Qualifications
3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law.
3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law.
IV. Account description
4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts.
4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services.
4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by rookie users and/or rookie may be suspected of infringinging relevant legal rights and interests, you can contact Cainiao (customer service number 400-900-5656), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of users' personal information. When you use the services provided by Cainiao, you agree that Cainiao will receive it in accordance with the Cainiao Network Privacy Policy and Cainiao Privacy Protection Guidelines published on Cainiao's user terminal (see the terms of the agreement for details of the scope of the products/services applicable to them). Collect, use, share, store and protect your personal information. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement
Version release date: April 30, 2021
(View historical release version: 2015 version; 2017 version; 2018 version; 2019 version; April 2020; June 2020; October 2020; April 12, 2020;)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "service").
This agreement shall take effect immediately from the date of publication. The index keywords listed in "[]" before each clause of this agreement are only for the purpose of helping you understand the main purpose of the expression of this clause, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you read the specific statements of each clause carefully.
[Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation clause, the applicable law and jurisdiction clause. The exemption or limitation clause, applicable law clause and jurisdiction clause will be marked in bold below, please focus on it. If you have any questions about the terms of this agreement, please inquire through rookie customer service (customer service phone number is 9519666), and rookie will explain the terms to you. If you do not accept this agreement or any of its terms, please do not continue.
I. Relevant definitions
1.1 Cainiao Network: referred to as Cainiao Network, referred to as the single or collective name of Cainiao user terminal (see 1.2 for definition) operators or service providers, including Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., Zhejiang Yizhan Network Technology Co., Ltd., Hangzhou Xiniao Logistics Technology Co., Ltd., Hangzhou Zhoucainiao Orange Transportation Supply Chain Management Co., Ltd., Zhejiang Dianwoda Network Technology Co., Ltd., Hangzhou Cainiao Logistics Supply Chain Co., Ltd., Hangzhou Yida Enterprise Management Co., Ltd. and Zhejiang Yizhi Network Technology Co., Ltd.
1.2 Cainiao client: refers to Cainiao official website (domain name cainiao.com or cainiao.com.cn), Cainiao App, Cainiao Parcel Man, Cainiao Post Station, Post Station Manager, Cainiao Post Station Business, Post Purchase, Cainiao Country (also known as Streamiao), Cainiao Orange Transportation, Cainiao Point Ida and other websites, clients, applets and new forms that appear with the development of technology. Cainiao client may be adapted to a variety of smart terminals, including computers, smartphones, guns and other IoT devices.
1.3 Alibaba platform: refers to including Alibaba Chinese website (domain name 1688.com), Alibaba International website (domain name is alibaba.com), Tmall international website (domain name is tmall.hk), Alibaba Cloud website (domain name is aliyun.com), AliExpress Tong (domain name aliexpress.com), AllyLikes (domain name is allylikes.com), Xiami (domain name is xiami.com), cloud OS (domain name is yunos.com), Shenma Search (domain name is sm.cn), Liang Xinda Pharmacy Network (domain name Maiyao.liangxinyao.com), Lazada (domain name is lazada.com) and other websites and clients.
1.4 Taobao platform: refers to including Taobao (domain name taobao.com), Tmall (domain name is tmall.com), Yitao.com (domain name is etao.com), Juhuasuan (domain name is ju.tmall.com), Alibaba Mom (domain name is alima) Websites and clients such as ma.com), Fliggy (domain name fliggy.com).
1.5 Alipay Company: refers to Alipay (China) Network Technology Co., Ltd., the main body providing Alipay services.
II. Scope of the agreement
2.1 This agreement is jointly concluded by you and Cainiao, which has the effect of the contract for both You and Cainiao.
2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and fields of business. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Subject Information] Cainiao may transfer rights and obligations under this agreement to a third party according to Cainiao's business adjustment. After the rookie completes the above-mentioned transfer, the transferee of rights and obligations will perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement. Cainiao may also add new subjects because of the provision of new services. If you use the newly added Cainiao services, you will be deemed to agree to the new Cainiao operator to perform this agreement with you. In case of a dispute, you can determine the subject and counterparty of your performance according to the specific services you use and the specific object of behavior that affect your rights and interests.
2.4 [Supplementary Agreement] You understand and agree that the terms listed in this agreement signed by you and Cainiao do not fully list and cover all rights and obligations of you and Cainiao, and Cainiao will sign separate terms of business with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or its employees and agents providing logistics services such as transportation, collection, delivery, etc., you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect.
III. User Qualifications
3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to all the contents of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 If you are a legal subject of a non-natural person, you must be a legal person or other organization legally established in mainland China and qualified to carry out business or other business, and you have concluded and performed this agreement without the laws of the country or region to which you belong, live or carry out business or other business. Regulatory exclusion. If you do not meet the above conditions, you should immediately stop registering, otherwise you should bear the adverse consequences in accordance with the law.
3.3 If you are the object of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registering, otherwise you should bear the adverse consequences caused by law.
IV. Account description
4.1 [Account Acquisition] You can create your own rookie account, and you may also obtain a rookie account through the assignment of administrators (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the other terms or additional terms set by the administrator, and your administrator may have the right to access or deactivate your account.
4.2 [Legal Guarantee of User Name] The rookie username you set shall not violate national laws and regulations and the management regulations of rookie's username, otherwise rookie can recycle your rookie username (without compromising any rights and interests).
4.3 [Account Limit] Generally speaking, rookie only allows each user to use one rookie account. If there is evidence or rookie has reason to believe that you have improper registration or improper use of multiple rookie accounts, rookie can take measures such as freezing or closing the account, refusing to provide services, etc. If losses are caused to rookie and related parties, you shall also be liable for compensation.
4.4 [Account Association] When you choose to use Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts to log directly to the rookie user, you do not need to set up a rookie account separately according to the rookie account creation process. After you successfully log in to the Cainiao user terminal in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use information about your Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts.
4.5 [Account Permissions] Because Cainiao has different business areas and different access conditions and terms of business in each field, obtaining a Cainiao account does not mean that you can use all Cainiao's products or services. You should meet the entry conditions in the corresponding field (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services.
4.6 [Mobile phone number] You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, a mobile phone number is only allowed to bind to a rookie account. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service. The mobile phone number is a very important login method for you to log in to your rookie account. Therefore, rookie recommends that you take good care of your communication equipment.
V. Account management
5.1 [Account Use] Since your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao determines that the use of your Cainiao account may endanger the security of your account and/or the security of Cainiao client information, Cainiao may refuse to provide corresponding services or terminate this agreement.
5.2 [Account Keeping] Please be sure to keep your account, password and login information, and make sure that you log out at the end of each online period and leave the rookie client in the correct steps. The losses and consequences of your account caused by your active disclosure or attacks, frauds and other acts by others shall be borne by you. Except for rookie's fault, you should be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3 If you find any unauthorized use of your account to log in to the Cainiao client or other circumstances that may cause your account to be stolen or lost, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize the information to Alibaba platform operators, Taobao platform operators, and Alipay companies. You understand that Cainiao takes a reasonable time to take action on any of your request. Except for Cainiao's fault, Cainiao shall not be responsible for the consequences of any unauthorized use of your account to log in to Cainiao's client or other circumstances that may cause your account to be stolen or lost.
5.4 [Inactive account recycling] If your account meets the following conditions at the same time, rookie can recycle your account. Your account will no longer be able to log in to the rookie client, and the corresponding service will terminate at the same time:
(1) Failing to carry out real-name authentication and/or qualification certification in accordance with the agreement;
(2) It has not been used to log in to any rookie client for six consecutive months;
(3) There is no valid business that has not expired.
5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Since your rookie account may be directly related to whether you can use the rookie service normally, and the cancellation of rookie account is an irrecoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly processed, you apply to cancel the rookie account. After that, rookie will carry out corresponding verification and identity verification of your rookie account.
VI. Service Content
6.1 You understand and agree that Cainiao provides a large number of services and a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services published by Cainiao users, unless you meet the access conditions of the product or services and/or sign the corresponding business terms. For details, you can log in to the Cainiao client. Browse.
6.2 [Disclaimer of Service Commitment] You understand and agree that Cainiao will fulfill its commercially reasonable skills and attention obligations when providing services, but the disclosure of information on the Cainiao user side does not mean a service commitment. The specific service content is subject to the relevant agreement you actually signed. Except as clearly stipulated in this agreement or supplementary agreement, rookie and its suppliers make no specific commitment to the service.
6.3 [Force Majeure Exemption] Rookie is responsible for providing services to you in "as is" and "available" states. Rookie assumes the basic protection obligation in accordance with the law, but cannot give it to you for the maintenance and connection failure of information network equipment, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or for third-party reasons. Liability for the result of the damage caused.
6.4 [Disclaimer from third-party content] The rookie client side will display some content that does not belong to rookie, and the publishing entity shall bear full responsibility for these content. Cainiao may review the content to determine whether it violates the law or the Cainiao policy; if the rookie has reason to believe that the content violates the rookie's policy or violates the law, the rookie can delete it or refuse to display it. However, this does not mean that rookies will inevitably or have the obligation to review the relevant content.
6.5 Some jurisdictions may provide specific guarantees, such as implied guarantees of marketability, applicability for a specific purpose and non-infringement. To the extent permitted by law, rookies exclude the application of all the above-mentioned guarantees.
6.6 The rookie client side displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with his views or has confirmed the authenticity of its content.
6.7 [Service Fee] Cainiao has paid a lot of money for the services provided to you by Cainiao users. Except for the charging business specified by Cainiao users or other separate agreements, the services provided to you by Cainiao are currently free of charge. If Cainiao charges you a reasonable fee in the future, Cainiao will notify you in advance within a reasonable period of time in accordance with the manner set out in Article XI of this Agreement to ensure that you have the right to make full choices.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership] Unless Cainiao declares it in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters shown to you by Cainiao client and/or provide services to you by Cainiao. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. Without the explicit written authorization of Cainiao, no one shall use it without authorization, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the Cainiao client through any robot, spider and other programs or devices. Accessing the rookie client and/or using rookie service does not give you any right to obtain any rights to the information, content and materials in the rookie service you access and/or use. Unless you have obtained the permission of the owner of the relevant information, content and materials or otherwise obtained legal permission, you shall not use any information, content or materials in the rookie user's service to you and/or rookie's services.
7.2 [Trademark Use] The rookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, solicitation, product and service names displayed on the rookie user, are trademarks of Cainiao in China (including Hong Kong, Macao and Taiwan) and/or other countries/regions. Without Cainiao's express written authorization, no one shall display, use, apply for or register in any way in any way in any country or region, nor in any other way, nor shall you show others in any country or region that you have the right to display, use, apply for or register, or in any other way. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user's side or used in the rookie service.
7.3 [Infringement Handling] Rookie respects intellectual property rights very much. If you think that any information, content and materials in the service provided to you by the rookie client and/or rookie may be suspected of infringinging the relevant legitimate rights and interests, you can contact Cainiao (customer service number is 9519666), and Cainiao will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of users' personal information. When you use the services provided by Cainiao, you agree that Cainiao will receive it in accordance with the Cainiao Network Privacy Policy and Cainiao Privacy Protection Guidelines published on Cainiao's user terminal (see the terms of the agreement for details of the scope of the products/services applicable to them). Collect, use, share, store and protect your personal information. Cainiao hopes to clearly introduce how Cainiao handles your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with Cainiao's privacy policy.
8.2 [Non-personal information] For text, pictures, videos, audio, data and other non-personal information provided and formed by you in the process of registering an account or using rookie client services, you will grant rookies, Alibaba platform operators and Taobao platform operators free within the protection period stipulated by law. Alipay obtained the exclusive right to use it globally and reauthorizes other third parties to use it and can collect evidence and sue third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or produce their derived works, and incorporate the above information into other works in a known or future form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not contain the following contents, otherwise rookie can treat you. The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or in accordance with this agreement:
(1) Violate the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigation of crime;
(3) Fraud, falsehood, inaccuracy or misleading;
(4) Infringement of the intellectual property rights of others or involving third-party trade secrets and other exclusive rights;
(5) Insulting, defaming, intimidating, involving the privacy of others, etc. infring on the legitimate rights and interests of others;
(6) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete or affect the normal operation of any system on the rookie client or obtain data and personal data and personal data of rookie and other users without authorization;
(7) Other provisions that violate social and public interests or public morality or are not suitable for publishing on rookie users according to relevant agreements and rules.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize rookie to transmit the information you provide and form in the process of registering an account and using rookie client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the accounts of relevant service providers or using relevant services from Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers.
8.5 If you need to inquire about the user information on your rookie account, you can log in to the rookie client directly to inquire or contact rookie. If the information you provide during the registration of an account or the rookie client service changes, you can log in to the rookie account or contact rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Since your user information may be directly related to whether you can use the rookie service normally, rookie recommends contacting rookie in advance when you update or delete your user information to ensure that the rookie service you use will not be affected in any way. In cases where the law clearly requires Cainiao, as a service provider, to verify user information, Cainiao will check and verify your information from time to time in accordance with the law, and you should cooperate to provide the latest, true and complete information. If Cainiao fails to contact you according to the last information you provided, or you fail to provide information in a timely manner as required by Cainiao, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of the agreement
9.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the account in accordance with this agreement or the rookie user-side publicity method;
(2) Before the rookie account or service or the change and/or modification of this agreement takes effect, you stop using it and expressly unwilling to accept the change and/or modification;
(3) You expressly unwillingness to continue to use the service to rookie, and meet the conditions for rookie termination.
9.2 [Cermination of Breach of Contract] Cainiao may notify you of termination of this agreement in the manner listed in Article 11 of this Agreement if the following circumstances occur:
(1) You violate the provisions of relevant laws and regulations in the process of using the service, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(2) You have committed fraud, embezzlement of other people's accounts, defrauded others of their property, sold fakes, disrupted market order, and used improper means to make profits, or you have committed acts that endangered the security of other people's transactions or account security risks;
(3) Abuse of rookie clients or services provided by rookie (such as interfering with services or trying to access these services using methods other than rookie interfaces and instructions);
(4) According to Article 5.4 of this agreement, your account has been recycled by rookies;
(5) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed the behavior stipulated in subparagraph (2) of these terms on Alibaba platform, Taobao platform or Alipay;
(6) Situations in which other rookies believe that they should be terminated.
9.3 [Breach of Contract Determination] Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao requires you to fully prove and reasonably explain the abnormal phenomenon of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have appeared in 9.2. In the case listed, Cainiao has the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookie may decide whether to terminate such transactions according to the will of the counterparty of the transaction according to the will of the counterparty of this agreement. If the counterparty of the transaction requests to continue to perform, you shall continue to perform the agreement and the agreement of the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie Rights after Termination of the Agreement] When Cainiao terminates this Agreement in accordance with Treaty 9.2 of this Agreement, Cainiao has the right to immediately seal up your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Treaty 2.4 of this Agreement). After the termination of this agreement, rookie is not obliged to disclose any information in your account to you or a third party designated by you, except as expressly stipulated by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article 8 of this Agreement that you retain on the Cainiao user side. After the termination of this agreement, Cainiao may still pursue the corresponding legal liability to you in accordance with this agreement for the circumstances listed in Article 9.2 of this Agreement in the past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Related Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay may take measures to suspend or even terminate the agreement in cooperation with you under other agreements, and notify you in the manner stipulated in Article XI of this Agreement. If other agreements signed by Cainiao with you and the agreement signed with Alibaba platform operator, Taobao platform operator and Alipay company with you clearly stipulate the connection with your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receiving the instructions and stipulate in Article 11 of this agreement. I will inform you of the way.
9.7 [Liability for Compensation] If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer losses (including direct economic losses, goodwill losses and indirect economic losses such as external compensation, settlement, lawyer's fees, litigation fees, etc.), you should compensate rookie, A All the above losses of Li platform operators, Taobao platform operators and Alipay companies. If your behavior causes rookie, Alibaba platform operator, Taobao platform operator, Alipay company to suffer third-party claims, rookie, Alibaba platform operator, Taobao platform operator, Alipay company can recover all losses from you after assuming the obligations of money to the third party. If a third party suffers losses due to your behavior or you are lazied in fulfilling the adjustment decision, rookie, Alibaba platform operator, Taobao platform operator and Alipay company can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of social and public interest protection or consumer rights protection. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust Cainiao to use its own funds to pay the above amount on your behalf. You should refund this part of the expenses and compensate Cainiao for all losses caused by it. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operator, Taobao platform operator, Alipay company can directly offset your rights and interests under rookie, Alibaba platform operator, Taobao platform operator, Alipay company and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this Agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao makes changes or modifications to this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through Cainiao client or in the applicable services. You should regularly review the terms of this agreement. If you continue to use the rookie service after the announcement of the change/modification of the content of this agreement takes effect, you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the change or modified content of the agreement, you can refuse to use the rookie service.
XI. Notice Clause
11.1 [Valid Contact Information] Cainiao will deliver various notifications to you through one or more of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The effective contact information you provide includes:
11.1.1 You should provide your real and effective contact information (such as your email address, contact number, contact address, etc.) accurately and completely according to the prompts on the rookie client page so that rookie or other users can contact you. You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and maintain the status of being contactable.
11.1.2 When you obtain a rookie account or use the service, you may get a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, Aliwangwang/Dingding instant information, which will also be used as your effective contact information.
11.2 [Notice Service] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this agreement. Among them, written notices sent electronically, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number you provide, sending emails to the email address you provide, sending Wangwang information, system messages and in-station letter information to your account, are deemed to have been sent after being successfully sent. Written notice issued on a paper carrier shall be deemed to have been served on the fifth natural day after the contact address is provided.
11.3 For any disputes arising on the rookie user side, you agree that the judicial organ (including but not limited to the people's court) can serve you with legal documents (including but not limited to litigation documents) through modern communication or mailing methods such as mobile phone text messages, emails or Ali Wangwang. The mobile phone number, email address or Alibaba Wangwang account you specify to receive legal documents for you to register and update the mobile phone number, email contact information provided by rookie client, and generate Alibaba Wangwang account when registering rookie account. The judicial organ issues legal documents to the above contact information is deemed to be deemed to be Delivered. The mailing address you specify is your legal contact address or a valid contact address you provide. You agree that the judicial organ may reach you with legal documents by one or more of the above service methods, and the judicial organ shall serve legal documents to you in many ways. The service time shall be the first served in the above service methods. You agree that the above service methods apply to all stages of judicial proceedings. If you enter the proceedings, including but not limited to the first, second instance, retrial, execution and supervision procedures.
11.4 You should ensure that the contact information provided is accurate, effective and updated in real time. If the legal document cannot be served or not served in time due to inaccurate contact information provided or not informed in time after the change of contact information, you shall bear the legal consequences that may arise therefrom.
XII. Business Guidelines
12.1 [Commercial Bribery] If you provide benefits such as physical, cash, cash equivalents, labor services, tourism, etc. that exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be regarded as having commercial bribery. In the event of the above situation, Cainiao may immediately terminate all cooperation with you and collect liquidated damages and/or compensation, which are calculated based on the economic losses and goodwill losses suffered by Cainiao due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, enforcement and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, please refer to commercial and/or industry practices.
13.2 [Jurisdiction Clause] Disputes arising from the use of the service and/or related to the service shall be settled by rookies through consultation with you; if the negotiation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or any other user have the right to choose the following ways to solve it:
(1) Independent consultation with the counterparty to the dispute;
(2) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service personnel provided by Cainiao are not professionals and can only judge the vouchers submitted by users in the understanding of ordinary people. Therefore, except for intentionalness, the adjustment of prescriptions exempts the decision to transfer disputes from liability.
(3) Request the consumer association or other mediation organizations established according to law to mediate;
(4) Complain to the relevant administrative department;
(5) Submit it to the arbitration institution for arbitration according to an arbitration agreement (if any) with the counterparty to the dispute;
(6) Bring a lawsuit to the people's court.
13.4 Any clause of this Agreement shall be deemed repealed, invalid or unenforceable, and shall be deemed to be separable and shall not affect the validity and enforceability of the remaining terms of this Agreement.
Release date: May 13, 2021
(View historical release versions: 2015 version ; 2017 version ; 2018 version ; 2019 version ; April 2020 ; June 2020 ; October 2020 ; April 12, 2020 ; April 30, 2021 ;)
You are welcome to use the products and services provided by rookies (hereinafter referred to as "services").
This agreement shall take effect immediately from the date of promulgation. The index keywords listed before the terms of this agreement are only for you to understand the main purpose expressed in the terms, and do not affect or limit the meaning or interpretation of the terms of this agreement. In order to protect your own rights and interests, it is recommended that you carefully read the specific statements of each clause.
[Read carefully] If you complete the registration process and obtain a rookie account, you accept or agree to this agreement. Therefore, please read the terms of this agreement carefully before registering, especially the exemption or limitation of liability, applicable law and jurisdictional clauses. The exemption or limitation clause, applicable law clause and jurisdiction clause will be underlined in bold below. Please read it carefully. If you have any questions about the terms of this agreement, please inquire through Cainiao customer service (customer service phone number is 9519666), and Cainiao will explain the terms to you. If you do not accept any of this agreement or any terms of this agreement, please do not continue.
I. Related definitions
1.1 Cainiao Network: Abbreviated as Cainiao, refers to the single or combined name of the operator or service provider of the rookie client (as defined in 1.2), including Hangzhou Cainiao Logistics Information Technology Co., Ltd., Cainiao Network Technology Co., Ltd., Zhejiang Cainiao Supply Chain Management Co., Ltd., Zhejiang Yizhan Network Technology Co., Ltd. , Hangzhou Xiniao Logistics Technology Co., Ltd., Hangzhou Cainiao Orange Transportation Supply Chain Management Co., Ltd., Zhejiang Dianwoda Network Technology Co., Ltd., Hangzhou Cainiao Logistics Supply Chain Co., Ltd., Hangzhou Yida Enterprise Management Co., Ltd. and Zhejiang Yizhi Network Technology Co., Ltd.
1.2 Cainiao Client: refers to Cainiao's official website (domain name is cAINiao.com or ciniao.com.cn), Cainiao App, Cainiao Parcel Man, Cainiao Post Station, Post Station Shopkeeper, Cainiao Post Station Commerce, Post Purchase, Cainiao Country (also known as Xiniao), Cainiao Orange Transportation, Cainiao Dian Websites, clients, applets and new forms that have emerged with the development of technology for providing services such as Weda. Rookie client terminals may be adapted to a variety of smart terminals, including computers, smartphones, guns and other IoT devices.
1.3 Alibaba platform: refers to Alibaba Chinese website (domain name 1688.com), Alibaba international station (domain name alibaba.com), Tmall international website (domain name tmall.hk), Alibaba cloud website (domain name aliyun.com), AliExpress Tong (domain name aliexpress.com), AllyLikes (domain name allylikes.com), Xiami (domain name xiami.com), Cloud OS (domain name is yunos.com), Shenma Search (domain name sm.cn), Liang Xinda Pharmacy Network (domain name is maiyao.liangxinyao.com), Lazada (domain name is lazada.com) and other websites and clients.
1.4 Taobao platform: refers to Taobao (domain name taobao.com), Tmall (domain name tmall.com), Yitao.com (domain name etao.com), Juhuasuan (domain name ju.tmall.com), Alimama (domain name alima Websites and clients such as ma.com), Fliggy (the domain name is fliggy.com).
1.5 Alipay Company: refers to Alipay (China) Network Technology Co., Ltd., the main provider of Alipay services.
II. Scope of the agreement
2.1 This agreement is jointly concluded between you and Cainiao. This agreement has the effect of a contract for you and Cainiao.
2.2 Rookies may have subsidiaries and/or affiliated legal entities in different regions and business areas. At some point, these subsidiaries and/or affiliated legal entities will provide services to you on behalf of rookies. You understand and agree that these subsidiaries and/or affiliated legal entities have the right to provide services to you.
2.3 [Main Information] Cainiao may transfer the rights and obligations under this agreement to third parties according to Cainiao Business Adjustment. After rookies complete the above transfer, the transferee of rights and obligations will jointly perform this agreement with you and provide services to you, which will not affect your rights and interests under this agreement. Cainiao may also add a new subject due to the provision of new services. If you use the new rookie service, you shall be deemed to agree to the new rookie operator to jointly perform this agreement with you. In case of a dispute, you can determine the subject of your performance and the counterparty of the dispute according to the services you specifically use and the specific actors that affect your rights and interests.
2.4[SupplementaryAgreement]You understand and agree that the terms listed in this agreement signed by you and Cainiao cannot fully list and cover all your rights and obligations and Cainiao. Cainiao will sign separate terms of service with you. For example, when you use rookie services as a merchant with logistics service needs, its employees and agents, or when you use rookie services as a supplier or employees and agents providing logistics services such as transportation, collection and delivery, you may need to meet the corresponding access conditions and sign the corresponding terms of business. . The terms of business are inseparable from this agreement and have the same legal effect.
III. User Qualifications
3.1 When you complete the registration process and obtain a rookie account, you have fully read, understood, accepted and agreed to the whole content of this agreement, and reached an agreement with rookie to become a rookie user.
3.2 If you are a non-natural legal subject, you must be a legal person or other organization legally established in mainland China and have the corresponding qualifications to carry out business activities or other business, and your conclusion and performance of this agreement is not subject to the laws of the country or region to which you belong, live or carry out business activities or other business. Exclusion of regulations. If you do not meet the above conditions, you should immediately stop the registration, otherwise you should bear the adverse consequences in accordance with the law.
3.3 If you are the subject of trade restrictions, sanctions or other legal and regulatory restrictions imposed by any country, international organization or territory, you should immediately stop registration, otherwise you shall bear the adverse consequences arising therefrom in accordance with the law.
IV. Account description
4.1 [Account Acquisition]You can create your own rookie account, or you may obtain a rookie account through the allocation of managers (such as your unit). In the latter case, in addition to accepting or agreeing to this agreement, you may need to abide by the terms or additional terms formulated by the administrator, and your administrator may have the right to access or disable your account.
4.2 [Username Legal Guarantee] The rookie username you set shall not violate national laws and regulations and rookie's management regulations on usernames, otherwise rookies can recycle your rookie username (without harming any rights and interests of rookies).
4.3 [Account Limit] Generally speaking, rookies only allow each user to use one rookie account. If there is evidence or rookies have reason to believe that you have improperly registered or improperly used multiple rookie accounts, rookies can take measures such as freezing or closing accounts and refusing to provide services. If losses are caused to rookies and relevant parties, you shall also be liable for compensation.
4.4 [Account Association]When you choose to log in to the Cainiao user terminal directly with Alibaba platform account, Taobao platform account, Alipay account and other third-party accounts, you do not need to set up a Cainiao account separately according to the Cainiao account standard creation process.After you successfully log in to the Cainiao client in the above way, in this case, you understand and agree that Cainiao has the right to obtain and use your Alibaba platform account, Taobao platform account, Alipay account and other third-party account information.
4.5 [Account Permissions]Because Cainiao has different business fields and different access conditions and terms of business in each field, your acquisition of Cainiao account does not mean that you can use all the products or services of Cainiao. You should meet the admission conditions in the corresponding fields (such as real-name authentication, qualification certification) and sign the corresponding terms of business before you can use the corresponding products or services.
4.6 [Mobile Phone Number]You understand and agree that in order for you to use rookie services more conveniently and ensure the security of your rookie account, you need to bind your mobile phone number to your rookie account. Usually, only one rookie account is allowed to be bound to a mobile phone number. Therefore, if your mobile phone number changes, please log in to the rookie account in time to change your mobile phone number to ensure that you can use the rookie account normally and thus use the rookie service.The mobile phone number is a very important way for you to log in to your rookie account. Therefore, rookie suggests that you must take good care of your communication equipment.
V. Account management
5.1 [Account Use] Because your rookie account is associated with your relevant information (including personal information, business information, transaction information), your rookie account is only for your own use. If Cainiao judges that the use of your rookie account may endanger the security of your account and/or the information security of the rookie client, Cainiao may refuse to provide the corresponding services or terminate this agreement.
5.2 [Account Storage]Please be sure to take good care of your account number, password and login information, and make sure that you log out at the end of each online time and leave the rookie client with the correct steps.The losses and consequences of your account caused by your active disclosure or attacks, frauds and other behaviors shall be borne by you. Except for rookies' fault, you shall be responsible for all behaviors under your account (including but not limited to signing various agreements online, publishing information, purchasing services and disclosing information, etc.).
5.3If you find any unauthorized use of your account to log in to the rookie client or other situations that may lead to theft or loss of your account, it is recommended that you immediately notify Cainiao and authorize Cainiao to synchronize this information to Alibaba platform operators, Taobao platform operators, and Alipay companies.You understand that rookie takes a reasonable time to take action on any of your requests. Except for rookie's fault, Cainiao is not responsible for any consequences arising from any unauthorized use of your account to log in to the rookie client or other circumstances that may lead to theft or loss of your account.
5.4 [Inactive Account Recycling] If your account meets the following conditions at the same time, Cainiao can recycle your account. Your account will no longer be able to log in to the Cainiao client, and the corresponding service will be terminated at the same time:
(I) Failure to carry out real-name authentication and/or qualification authentication as agreed;
(II) It has not been used to log in to any rookie client for six consecutive months;
(III) There is no valid business that has not expired.
5.5 [Account Cancellation] You can cancel the rookie account by contacting rookie according to the rookie account cancellation process. Because your rookie account may directly affect whether you can use the rookie service normally, and the cancellation of the rookie account is a non-recoverable operation, in order to ensure the security of your rookie account and all services related to the rookie account have been properly handled, you apply to Cainiao to cancel the rookie account. After that, rookies will verify and verify your rookie account accordingly.
VI. Service Content
6.1 You understand and agree that Cainiao provides a wide range of services. After obtaining a Cainiao account, you do not necessarily enjoy the products or services announced by the Cainiao client, unless you meet the access conditions for the product or service and/or sign the corresponding terms of service. For details, you can log in to the Cainiao client. Browse.
6.2 [Service Commitment Exemption] You understand and agree that Cainiao will do its commercially reasonable level of skills and attention obligations when providing services, but the information published by Cainiao client does not mean a commitment to service. The specific service content is subject to the relevant agreements you actually signed. Except as clearly stipulated in this or supplementary agreements, Cainiao and its suppliers do not make any specific commitments to the service.
6.3 [Force Majeure Exemption] Rookies are responsible for providing services to you "as is" and "available". Cainiao bears the basic guarantee obligations in accordance with the law, but cannot give you due to information network equipment maintenance, connection failure, computer, communication or other system failure, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of the judicial administrative organ or third-party reasons. The result of damage caused is liable.
6.4 [Third-party content disclaimer] The rookie client will display some content that is not rookie, and the publishing entity will bear full responsibility for this content. Rookies may review the relevant content to determine whether it is illegal or violates rookie policies; if rookies have reason to believe that the content violates rookie policies or violates laws, rookies can delete or refuse to display it. However, this does not mean that rookies are bound to or obliged to review the relevant content.
6.5 Certain jurisdictions may provide for specific warranties, such as merchantability, suitability for a specific purpose, and implied warranties of non-infringement. To the extent permitted by law, rookies exclude the application of all the above guarantees.
6.6 Cainiao client displays a lot of content for the purpose of transmitting more information, which does not mean that rookie agrees with its views or has confirmed the authenticity of its content.
6.7 [Service Fee]Cainiao has paid a lot of money on the services provided to you by the rookie client. Except for the charging business expressly stated by the rookie client or otherwise agreed by separate agreement, the services provided by Cainiao to you are currently free. If the rookie charges you a reasonable fee in the future, the rookie will notify you in advance within a reasonable period of time in the manner agreed in Article XI of this agreement to ensure that you have the full right to choose.
VII. Intellectual Property Rights
7.1 [Intellectual Property Ownership]Unless Cainiao otherwise declares in writing, all products, technologies, software, programs, data, text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents and other letters in the services provided to you by Cainiao client. All rights to interest, content and materials, including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant worldwide rights, belong to rookies. No one may use it without the express written authorization of rookie, including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading or downloading any content on the rookie client through any robot, spider and other programs or devices. Access to the rookie client and/or use the rookie service does not give you any right to the information, content and materials in the rookie service you visit and/or use. Unless you are licensed by the owner of relevant information, content, materials or otherwise permitted by law, you shall not use any information, content, materials in the services provided to you by rookie client and/or rookie.
7.2 [Trademark Use] Therookie text, design, graphics and their components displayed on the rookie client or rookie service, as well as other logos, marks, product and service names displayed on the rookie client, belong to rookie's trademarks in China (including Hong Kong, Macao and Taiwan) and/or other countries. Without the express written authorization of rookies, no one may display, use, apply for or register in any way in any country or region, or in any other way, nor shall they show others that you have the right to display, use, apply for or register, or in any other way to deal with it. This agreement does not grant you the right to use, apply for or register any trademark displayed on the rookie user or used in the rookie service.
7.3 [Infringement Handling]Cainiao respects intellectual property rights very much. If you think that any information, content and materials in the services provided to you by Cainiao client may be suspected of infringing on relevant legitimate rights and interests, you can contact Cainiao (customer service phone number 9519666), and rookie will deal with it in time after receiving it.
VIII. Information collection, use, sharing, storage and protection
8.1 [Personal Information] Cainiao attaches great importance to the protection of users' personal information. When you use the services provided by Cainiao, you agree that Cainiao will receive it in accordance with the Cainiao Network Privacy Policy and the Guidelines for the Protection of Cainiao Privacy ( see the terms of the agreement for details of the scope of the products/services applicable to both) published on the rookie user terminal. Set, use, share, store and protect your personal information. Cainiao hopes to clearly introduce rookie's handling of your personal information through the privacy policy, so Cainiao recommends that you read the privacy policy completely to help you better protect your privacy. You agree to collect, use, share, store and protect your personal information in accordance with the rookie's privacy policy.
8.2 [Non-personal information] For non-personal information such as text, pictures, videos, audio, data other than personal information provided and formed in the process of registering an account or using rookie client services, you will grant rookie, Alibaba platform operators and Taobao platform operators free of charge within the protection period stipulated by law. Alipay has the right to obtain exclusive global licenses and sublicenses to other third parties and can collect evidence and bring lawsuits against third-party infringements in its own name. You agree that rookies, Alibaba platform operators, Taobao platform operators, Alipay companies store, use, copy, revise, edit, publish, display, translate, distribute your non-personal information or make derivative works, and incorporate the above information into other works in a known or future development form, media or technology.
8.3 [Prohibited Information] You declare and guarantee that you have the corresponding and legal rights to the information you provide and form in the process of registering an account or using rookie client services. The information you provide and form in the process of registering an account or using rookie client services does not include the following contents, otherwise rookies can The information provided and formed in the process of registering an account or using rookie client services shall be deleted or blocked in accordance with the law or this agreement:
(I) Violate the prohibitions of national laws and regulations;
(II) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or incitement to crime;
(III) Fraudulent, false, inaccurate or misleading;
(IV) Infringement of the intellectual property rights of others or involving third-party trade secrets and other proprietary rights;
(V) Insulting, slandering, intimidating, involving the privacy of others, etc. infringe on the legitimate rights and interests of others;
(VI) There are viruses, Trojan horses, crawlers and other malware and program codes that may destroy, tamper with, delete, affect the normal operation of any system on the rookie client or obtain the data and personal data and personal data of the rookie client and other users without authorization;
(VII) Other provisions that violate the public interest or public morality or according to the relevant agreements and rules of the rookie client are not suitable for publishing on the rookie client.
8.4 In order to facilitate your use of Alibaba platform, Taobao platform, Alipay and other related services, you authorize Cainiao to transmit the information you provide and formed in the process of registering an account and using Cainiao client services to Alibaba platform operators, Taobao platform operators, Alipay companies and other relevant service providers, or Obtain the information you provide and form in the process of registering the account of the relevant service provider or using the relevant services from Alibaba platform operator, Taobao platform operator, Alipay company and other relevant service providers.
8.5If you need to inquire about the user information on your rookie account, you can log in directly to the rookie client to inquire or contact rookie. If there is any change in the information you provide during the registration of an account or using the rookie client service, you can log in to the rookie account or contact the rookie to update the information you provide. If you need to delete the user information on your rookie account, you can contact rookie. Because your user information may be directly related to whether you can use the rookie service normally, Cainiao suggests that when you update and delete your user information, you contact rookie in advance to ensure that the rookie service you use will not be affected in any way. When the law clearly requires rookies to verify user information as a service provider, Cainiao will check and verify your information from time to time in accordance with the law. You should cooperate to provide the latest, true and complete information.If the rookie fails to contact you according to the last information you provided, or you fail to provide the information as required by the rookie in time, or the information you provide is obviously false, you will bear all the losses and adverse consequences caused to yourself, others and rookies.
IX. Termination of Agreement
9.1 You have the right to terminate this agreement by any of the following ways:
(I) Discontinue the use of the account in accordance with this agreement or rookie client publicity;
(II) Before the rookie account or service or the changes and/or modifications of this agreement take effect, you stop using them and expressly unwilling to accept the changes and/or modifications;
(III) You expressly do not want to continue to use the service to rookie and meet the conditions for rookie termination.
9.2 [Determination of Breach of Contract] Cainiao may notify you of termination of this Agreement in the manner listed in Article XI of this Agreement if the following situations occur:
(I) In the process of using the service, you violate the provisions of relevant laws and regulations, or violate the provisions of this agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement);
(II) You have committed acts such as fraud, embezzlement of other people's accounts, defraud of other people's belongings, selling fakes, disturbing market order, and taking improper means to make profits, or you have committed acts that endanger the security of other people' transactions or account security risks;
(III) Abuse the services provided by the rookie client or rookie (e.g. interfering with services or trying to access these services by methods other than the interfaces and instructions provided by rookies);
(IV) According to Treaty 5.4 of this Agreement, your account has been recycled by rookies;
(V) You violate the agreement between you and Alibaba platform operators, Taobao platform operators or Alipay companies; or you violate Alibaba platform, Taobao platform or Alipay service rules; or you have committed acts in subparagraph (ii) of these terms on Alibaba platform, Taobao platform or Alipay;
(VI) Other rookies believe that it should be terminated.
9.3 [Determination of Breach of Contract]Cainiao can determine whether you have the situation listed in Article 9.2 of this Agreement according to the relationship between your information and massive user information. If Cainiao asks you to fully prove and reasonably explain the abnormality of your rookie account, you have the obligation to cooperate, otherwise you will be deemed to have No. 9.2. In the circumstances listed, rookies have the right to terminate this agreement in accordance with Treaty 9.2 of this Agreement.
9.4 After the termination of this agreement, rookies may decide whether to terminate such transactions arising during the existence of this agreement according to the wishes of the counterparty of the transaction; if the counterparty requests to continue to perform, you shall continue to perform the provisions of this agreement and the transaction for such transactions and bear any losses arising therefrom. or any additional costs.
9.5 [Rookie's Rights after Termination of the Agreement]When Cainiao terminates this agreement in accordance with Article 9.2 of this Agreement, Cainiao has the right to immediately close your account, and Cainiao has the right to suspend or terminate the services provided to you under this Agreement (including the supplementary agreement stipulated in Article 2.4 of this Agreement). After the termination of this agreement, Cainiao is not obligated to disclose any information in your account to you or a third party designated by you, except as expressly provided by law. After the termination of this agreement, Cainiao has the right to continue to keep all kinds of information listed in Article VIII of this Agreement that you keep on the Cainiao client. After the termination of this agreement, Cainiao can still investigate the corresponding legal liability to you in accordance with this agreement for the situations listed in Article 9.2 of this Agreement in your past. In addition, Cainiao can publicize your violation of this agreement and the corresponding handling measures, as well as other illegal information confirmed by the effective legal documents of the state administrative or judicial organs on the rookie user side.
9.6 [Affiliated Transactions] After the termination of this agreement, Cainiao has the right to instruct Alibaba platform operators, Taobao platform operators, and Alipay companies to take compulsory measures such as sealing up your relevant accounts according to the risk level of your behavior. If Cainiao terminates this agreement due to your reasons, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay company may take measures to suspend or even terminate the agreement for your cooperation under other agreements, and notify you in the manner agreed in Article XI of this agreement. If other agreements signed by Cainiao and you and the agreements signed by Alibaba platform operators, Taobao platform operators and Alipay companies with you clearly stipulate the association of your rights and obligations under this agreement, Cainiao may suspend or even terminate this agreement upon receipt of instructions, and stipulate it in Article XI of this agreement. I will inform you in the way.
9.7 [Liability for Compensation] If your behavior causes losses to rookies, Alibaba platform operators, Taobao platform operators and Alipay companies (including your own direct economic losses, goodwill losses and indirect economic losses such as compensation, settlements, attorney' fees, litigation fees, etc.), you should compensate rookies, Ah All the above losses of platform operators, Taobao platform operators and Alipay companies. If your behavior makes Cainiao, Alibaba platform operator, Taobao platform operator and Alipay company claim the rights of a third party, Cainiao, Alibaba platform operator, Taobao platform operator and Alipay company can recover all losses from you after assuming monetary payment obligations to third parties. If a third party suffers losses due to your behavior or you are lazy in fulfilling the transfer decision, Cainiao, Alibaba platform operators, Taobao platform operators, Alipay companies can instruct Alipay to deduct the corresponding amount from your Alipay account for the purpose of protecting social and public interests or consumer rights. If your Alipay balance or deposit is not enough to pay the corresponding amount, you agree to entrust rookie to use your own funds to pay the above amount on your behalf, and you should refund that part of the fee and compensate for all the losses caused by rookies. You agree that Cainiao instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the money in your Alipay account is not enough to pay the above compensation, Cainiao, Alibaba platform operators, Taobao platform operators and Alipay companies can directly offset your rights and interests under Cainiao, Alibaba platform operators, Taobao platform operators, Alipay and other agreements, and can continue to recover.
X. Changes or modifications to agreements
10.1 Cainiao has the right to change or modify this agreement or any supplementary agreement applicable to a service from time to time, such as modifications to reflect changes in law or services. When Cainiao changes or changes this agreement or any supplementary agreement applicable to a service, Cainiao will publish it through the Cainiao client or in the applicable service. You should review the terms of this agreement regularly. If you continue to use the Cainiao Service after the change/modification of the content of this agreement takes effect, it means that you have fully read, understood and accepted the changed or modified content of the agreement; if you do not agree to the changed or modified content of the agreement, you can refuse to use the Cainiao service.
XI. Notice Terms
11.1 [Valid Contact Information] Cainiao will serve you with various notices through one or some of the valid contact information you provide, and the content of such notices may have significant advantages or adverse effects on your rights and obligations. Please pay attention to them in time. The valid contact information you provided includes:
11.1.1You should accurately and completely provide your true and valid contact information (such as your email address, contact number, contact address, etc.) according to the prompts on the rookie client page so that rookie or other users can contact you.You understand and agree that you have the obligation to maintain the authenticity and validity of the contact information you provide. If the contact information changes, you are obligated to update the relevant information in time and keep it accessible.
11.1.2 When you obtain a Cainiao account or use the service, you may obtain a member account (including sub-account) used to log in to the rookie client to receive in-station letters, system messages, pop-up messages, and Ali Wangwang/Dingding instant messages, and this member account will also be your valid contact information.
11.2 [Notice Delivery] Cainiao sends you a notice through the valid contact information agreed in Article 11.1 of this Agreement. Among them, written notices sent by electronic means, including but not limited to announcements on the rookie client side, sending mobile phone text messages to the contact number provided to you, sending email addresses provided to you, sending Wangwang information, system messages and in-station letter information to your account, will be deemed to be sent after successful. ; Written notice sent by paper carrier shall be deemed to be delivered on the fifth calendar day after the contact address is provided.
11.3 For any dispute on the rookie client, you agree that the judicial organ (including but not limited to the people's court) can serve legal documents (including but not limited to litigation documents) to you through modern means of communication or mail such as mobile phone text messages, email or Ali Wangwang. You specify the mobile phone number, email address or Ali Wangwang account number to receive legal documents for you to register and update the mobile phone number and email address provided when registering on the rookie client side, and generate an Ali Wangwang account when registering a rookie account. The judicial organ issues legal documents to the above contact information is deemed to be regarded as Delivered. The mailing address you specify is your legal contact address or a valid contact address provided by you. You agree that the judicial organ may serve the legal documents to you in one or more of the above ways, and the judicial organ shall serve the legal documents to you in various ways. The delivery time shall be subject to the first service of the above-mentioned service methods. You agree that the above delivery method applies to all stages of judicial proceedings. If it enters the litigation process, including but not limited to the first instance, second instance, retrial, execution and supervision procedures, etc.
11.4 You should ensure that the contact information provided is accurate and effective and updated in real time. If the legal document cannot be served or is not delivered in time due to the inaccurate contact information provided, or the changed contact information is not informed in time, you shall bear the legal consequences that may arise from it.
XII. Business Guidelines
12.1 [Commercial Bribery]If you provide in-kind, cash, cash equivalents, labor services, tourism and other benefits that obviously exceed the scope of normal business negotiations to rookies, Alibaba platform operators, Taobao platform operators, employees or consultants of Alipay companies, etc., you can be deemed to have committed commercial bribery.In the event of the above situation, rookie may immediately terminate all cooperation with you and charge you liquidated damages and/or compensationbased on the economic losses and goodwill losses suffered by rookies due to your bribery.
XIII. Dispute Resolution
13.1 [Applicable Law] The conclusion, entry into force, interpretation, amendment, supplement, termination, execution and dispute resolution of this agreement shall be governed by the laws of the mainland of the People's Republic of China; if there are no relevant provisions in the law, reference shall be made to commercial and/or industry practices.
13.2 [Jurisdictionary Terms] Disputes arising from your use of the service and/or related to the service shall be settled by rookies through consultation with you; if consultation fails, either party may bring a lawsuit to the people's court where the defendant is located.
13.3 Unless otherwise agreed in a separate agreement, if you have a dispute with other users in the process of enjoying the corresponding services through the rookie client, you or either other users have the right to choose the following ways to solve the problem:
(I) Independent consultation with the opposing party to the dispute;
(II) Use the dispute mediation service provided by Cainiao; in this case, you understand and agree that the dispute mediation service provider provided by Cainiao is not a professional and can only judge the voucher submitted by the user based on the understanding of ordinary people. Therefore, except for intentionality, the prescription mediation decision is exempt from liability.
(III) Request the consumer association or other mediation organizations established according to law for mediation;
(IV) Complaints to the relevant administrative departments;
(V) SUBMIT IT TO THE ARBITRATION INSTITUTION TO ARBITRATE ACCORDING TO THE ARBITRATION AGREEMENT (IF ANY) REACHED WITH THE CONTESTING COUNTERPARTY;
(VI) Bring a lawsuit to the people's court.
13.4 Any provision of this agreement shall be deemed to be avoided, invalid or unenforceable, and this provision shall be deemed to be separable and shall not affect the validity and enforceability of the remaining provisions of this Agreement.
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Ship online
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introduction
"Online delivery" is a logistics service system created by Alibaba AliExpress and Cainiao Network and many high-quality third-party logistics providers.
Sellers need to place logistics orders online in the background of AliExpress when using "online delivery". After the logistics provider comes to collect it (or the seller sends it to the logistics dealer's warehouse), the seller can pay the freight online and initiate logistics rights protection online. Alibaba, as a third party, will supervise the service quality of logistics providers throughout the process to protect the rights and interests of sellers.
International small package logistics program
1 Economic logistics solutions (Download quotation)
2 logistics line
3 Covered countries
4 Line characteristics
5 Delivery restrictions
6 introduce
7 China Post ordinary package +
8 25 countries
9 There is no registration fee for preferential prices. China Post provides domestic segment receiving, sealing and sending, planned shipping and other information, and does not provide foreign segment tracking information.
10 Order amount < $7, weight < 2kg, no energized
12 Finnish Post Economy Package
13 Russia, Belarus
14 Arrive at the destination about 15-30 days after warehousing, provide tracking information about receiving, sealing, shipping and arriving in Finland in the domestic section, and do not provide tracking information after sending by Finland Post.
15 Order amount < $7, weight < 2kg, no energized
17 Chinese and Foreign Transportation - Western Post Economy Package
18 Spain
19 It is cleared by commercial express from the United Kingdom. After arriving in Madrid, Spain, it is delivered by surface mail by Spanish Post. The timeliness is stable and it will be delivered about 8-15 days after storage.
20 Order amount < $20, weight < 2kg, Shenzhen and Guangzhou warehouses accept energized goods
22 Chinese and Foreign Shipping - British Post Economy Package
23 United Kingdom
24 It uses commercial express to clear customs from the United Kingdom and delivers it by surface mail through the United Kingdom Post. The time limit is stable and it will be delivered about 8-15 days after storage.
25 Order amount < $20, weight < 2kg, Shenzhen and Guangzhou warehouses accept energized goods
27
28 Registered and dedicated logistics solutions (Download quotation)
29 logistics line
30 Covered countries
31 Line characteristics
32 Delivery restrictions
33 introduce
34 China Post Registered Package
35 global
36 China Post's official direct mail, the price is 95% off the official quotation, promise 60 days (90 days in Brazil), and the maximum compensation is RMB 300.
37 Weight <2kg, can't be energized
39 Singapore Package (delivered to Sifang)
40 global
41 The official agent of New Post promises 60 days (90 days in Brazil) and pays a maximum of 300 yuan.
42 Weight <2kg, accept energized goods
44 Aviation Line - Yanwen
45 22 countries
46 Latin America uses Swedish Post and Russia uses Chinese chartered flights, promising 60 days (90 days in Brazil) and paying a maximum compensation of RMB 700.
47 Order weight <2kg, not energized
49 Suyoubao Finland Post
50 Russia, Belarus
51 Arrive 15-30 days after warehousing, promise to reach it in 35 days, and pay a maximum of RMB 300.
52 Order weight <2kg, not energized
54 Sino-Russian Express SPSR
55 Russia
56 Well-known express delivery in Russia, major cities arrive within 11-14 days, charged per 100g according to the promise of different cities in 14-32 days, and the maximum compensation is RMB 1500.
57 Weight <15kg, not energized
59 China-Russia Airlines Ruston
60 Russia
61 Harbin chartered flights directly to Russia, and 80% of parcels were delivered within 25 days. Promise to reach 60 days, and the upper limit of compensation is RMB 700.
62 Weight <2kg, can't be energized
64 Chinese and foreign transportation - Western Post Standard Package
65 Spain
66 It is cleared from the United Kingdom by commercial express. After arriving in Madrid, it will be delivered through the Spanish Post registration service. According to the commitment of different cities, it will be delivered in 25-30 days, and the maximum compensation is 300 yuan.
67 Weight <30kg, Shenzhen and Guangzhou warehouses accept energized goods
69
• Sellers can file online complaints against logistics issues such as lost packages (goods beyond the promised time), damaged goods, freight disputes, etc., and get compensation. understand the rules.
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