Will the customer payment fee be refunded when the AliExpress order is closed?

Will the customer payment fee be refunded when the AliExpress order is closed? How to handle closed orders?

1. If there is no delivery, please call 4001005678 to refund the order 2. If it has been delivered, please refuse to sign up

Now there are many types of e-commerce platforms, such as foreign trade platforms, cross-border e-commerce platforms, etc. Some domestic sellers and friends will

 choose the AliExpress platform. I want to know if the AliExpress order is closed. Will the customer payment fee be refunded? ?

1. If there is no delivery, please call 4001005678 for a refund

2. If it has been out of the warehouse, please refuse the visa if you owe it

 

 3. The refund will not deduct any fees from you, and the mobile phone payment will be returned to you in full

What should I do if my AliExpress order is closed ?

1. AliExpress sellers can send buyers a help center link: The help center link lists many issues, including order cancellation, and guides buyers to follow the steps. The seller can also directly copy and paste the operation methods and procedures to the buyer, which can make the seller more considerate and leave a good impression on the buyer.

2. In the process of canceling the order, if the seller who uses the css system for

 delivery successfully cancels the order in the background, he should also remember to cancel the order in css.

3. When the seller tries to guide the buyer to choose the reason, click "Buyer does not want to buy this order", which will not adversely affect the weight of the AliExpress store. Because the buyer applies to close the order, if the seller is selected and there are no complaints, the refund rate will be included, not the transaction. Buyers choose buyers for reasons, no complaints, no refund rates, no deals, no sales. If the buyer chooses the seller's reason and complains, the refund rate will be included and the transaction will not be sold.

If the seller's order rate is too high, then

 there will be corresponding penalties. The platform will impose penalties according to the number of orders that the store has not sold in the last 7 days or 30 days and or the proportion of orders.

According to the severity of the transaction, the behavior of not selling is divided into general violations, serious violations and particularly serious violations. The punishment level is also gradually increased from lowering the search ranking, blocking the store, or even freezing or directly closing the account. The specific penalties are as follows. :

1. 2 points/time for general violation of the rules if the transaction is not sold

 2. 12 points/time for serious violations of transaction and non-sale

3. If the transaction is not sold, it is particularly serious 48 points/time

Such as repeated violations of general violations of transaction and non-sale, malicious transaction and non-sale for illegitimate purposes such as drainage, etc., will be regarded as particularly serious situations, and 48 points will be deducted.

Therefore, if you want to avoid the buyer from canceling the order, the seller must always monitor the inventory of the product. For the product with less inventory, it must be replenished in time; it must also reply to the buyer's inquiry in time, so as to ensure

 that the cancellation of the order will not give itself to itself. bring unnecessary influence