AliExpress's important rules: deal without selling
Today, I will tell you a very important rule in AliExpress operation, that is, not to sell.
Many novices, including myself, sometimes forget that there was an order two days ago that I forgot to fill in the delivery notice, but the goods have actually been shipped. In this case, not only is [financial goods empty], but the platform has not judged that you [the transaction is not sold]. You have lost a lot.
1. What is a deal without selling?
Generally speaking, the buyer placed an order, but you didn't deliver the goods. This non-delivery refers to [you didn't fill in the delivery notice in time in the background of AliExpress]. As shown in the figure below, the seller needs to click [delivery] here, and then upload the logistics order number and submit it (many ERPs will be automatically synchronized, and there is no need for the buyer to fill in by himself). After successful submission, it means that the seller has really shipped the goods, otherwise Whether you really deliver the goods or not, as long as you don't fill in the delivery notice here, the platform will think that you didn't deliver the goods. The ending is [money is gone] [the goods are gone], and then the store is still affected, which is very cruel, so everyone should pay attention to it.
Image source: AliExpress Backstage
Let's see how the platform is defined: it refers to the seller's failure to deliver the goods according to the order after the order is paid, which means that the waybill number is not uploaded before the seller's delivery time limit expires.
2. What is the penalty for triggering a transaction without selling?
(1) First of all, the money must be empty.
(2) The platform will also punish stores: AliExpress platform will punish accounts that do not sell transactions, and will assess the number of orders that are not sold or the proportion of orders that are not sold in the last 7 or 30 days of the store, and accounts that are higher than the number of transactions that are not sold or higher than the proportion of orders that are not sold in a certain transaction. This penalty is generally divided into deductions, and the particularly serious deduction of 48 points will lead to the risk of the store. So remember not to trigger a deal or sell it.
3. How to avoid not selling a transaction
(1) Use ERP that can automatically synchronize the logistics order number to avoid forgetting it.
(2) If it is purely manual, it is recommended to check whether there are any orders that need to fill in the delivery notice before going to work every morning or before leaving work every night. If so, check whether there is a logistics order number. If so, fill it out as soon as possible. Don't forget. Generally speaking, normal orders can fill in the delivery notice normally after obtaining the logistics order number, which can improve the Internet access rate.
(3) If you really don't want to ship some orders, although the platform does not support them, you may encounter such as bad losses caused by mispricing, or they are indeed out of stock. In this case, there is no way to ship. So the suggestion: First, try to communicate with the buyer, explain the reasons such as shortage, and find a way for the buyer to take the initiative to cancel the order. This is the best policy. There will be no loss and will not be punished by the platform. The next policy or has no choice but to do is that if the buyer is still unwilling to cancel after communication, then only You can fill in a fake order number (or get a fake order number with a logistics trajectory through some channels) and submit it, so as not to trigger the rule of non-sale. It is equivalent to pretending to deliver the goods by yourself (mainly to avoid platform punishment) in a very helpless situation, but buyers are likely to file disputes, which can only agree, but it is much less harm than not selling the transaction.
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