How to do consolidated shipments?

Logistics services

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Seller Shipping

How to do consolidated shipments?

Consolidated Shipping Important Tips:

1) COD orders must be shipped with different LP logistics orders from the same buyer. They cannot be shipped together to avoid subsequent capital losses.

2) Affected by the EU tax reform from July 1, 2021, different main orders of EU taxed orders cannot be shipped together (view rules );

rules

At the same time, we do not recommend you to do this for other orders for the following

reasons:

1. For orders shipped online, in order to ensure the later compensation processing process, it is

recommended that you do not carry out consolidated delivery. For example, the goods of your two transaction orders are packaged together and sent out in one package. In case the package is lost, the logistics provider can only claim compensation according to the amount of one of the transaction orders. Please know.

2. Worry-free logistics delivery orders, if your two packages are placed on two logistics orders created by the transaction order, then compensate according to the two logistics order packages up to 300RMB each.

If you must use one package to send multiple orders, you will fill in multiple shipment notifications with the same waybill number.

fund management

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Fund account management /

 

 Alipay international account

AliExpress Trading Service Upgrade Frequently Asked Questions

Dear AliExpress sellers,

Hello! In order to provide you with better trading services and comply with Singapore's new laws and regulations, the platform will launch upgraded trading technology services from December 2019 (subject to platform notifications). The upgraded trading technology services will be mainly provided by Alipay Merchant Serv. ices Pte. Ltd. (" International Alipay) is provided to you according to the User Agreement. In order to avoid affecting the subsequent normal collection and withdrawal/transmittance of your account, please use the following link https:// survey.aliexpress.com/apps/zhiliao/TXau3 8vPD (this questionnaire supports AliExpress account login) agrees to the upgrade of this transaction technology service.

FAQ:

1) What does AliExpress transaction service upgrade mean?

AliExpress trading service upgrade means that the pre-upgrade trading technology service is provided by AliExpress, and the upgraded transaction technology service will be mainly provided by Alipay Merchant Services Pte. Ltd. (" International Alipay) provided.

You can simply understand that the current AliExpress account provides functions such as capital flow inquiry and withdrawal/foremittance, which will be provided by Alipay International after upgrading. The fund balance of AliExpress account will also be merged into the Alipay account. It belongs to the upgrade of platform functions, which has no impact on your store operation and daily use of Alipay in China.

2) Will the upgrade affect the buyer's payment method?

It does not affect the normal use of the buyer's side.

3) What will be the impact if the above questionnaire is not confirmed?

If you disagree, you should withdraw from the business category and close the store before the upgrade of the trading technology service is completed and the existing trading technology service stops (the specific time will be announced by the platform 7 calendar days in advance); otherwise, we will be deemed to have accepted the AliExpress Trading Service Upgrade Confirmation Letter and the International Alipay User Agreement. etc. It is recommended that you submit a questionnaire confirmation in time. For users who have not submitted it, we will notify them many times in the future; users who have submitted will not be notified again.

4) I submitted the questionnaire link . Do I need to do anything else?

You just need to read the content of the announcement carefully and submit the questionnaire. There is no need for other actions. We will notify you later for the operation guidance after the migration.

5) What's the difference between this announcement and the announcement issued on July 30, 2019?

There is no difference. Since many merchants have not submitted questionnaires, we will notify us again. Please submit the questionnaire as soon as possible.

 If it has been submitted before, there is no need to submit it repeatedly this time.

6) I have many stores. Does each store need to submit this questionnaire?

Yes, every store needs it. You can fill in the same questionnaire or submit it separately.

7) After the capital account is migrated from AliExpress to Alipay, is there any difference in function?

The function is basically the same. For the introduction of the new Alipay, please refer to the link:

https://servicehall.aliexpress.com/knowledgeDetail? hcAppId=1256&hcFromCode=vCRvWPRhl&knowledgeId=36ffedce180c49709dfc3794a04616 ca

8) Will the store be migrated if it has been closed? Will the subsequent funds be released to the new account?

Yes, closed stores also need to be migrated, and subsequent funds will enter the new Alipay account.

9) Will the frozen funds in AliExpress account be transferred to the new Alipay account due to court injunction?

Yes, the funds after the migration are still frozen on the new International Alipay page. The frozen amount will not increase, but the funds will be translated.

10) I don't plan to continue to operate AliExpress. I plan to withdraw from the category. Can I not move?

It is recommended that you migrate there, otherwise there is nothing you can do if you want to re-enter later. After the migration, it has no impact on the account, but the service provider behind it will change. All suggestions are that you submit a questionnaire and agree to the migration~

Transaction management

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Order management

Tax Information Summary

ask

answer

How to pay tax on orders over 150 euros? What is the standard amount of tax in the

end?

For cross-border orders over 150 euros, merchants and consumers shall negotiate and

pay tax, and the tax shall be calculated according to the amount of goods declared by the merchant. If the DDP mode is used, the merchant pays taxes to the logistics service provider in

 

 advance. If the DDU mode is used, the buyer will be notified to pay the tax after the goods arrive in the destination country.

A consumer places multiple orders at the same time, and cannot deliver goods together, resulting in different orders receiving times. How to solve them?

In order to ensure the smooth progress of the order, the tax payment information needs that the order and the logistics order number should correspond one by one, so the front desk of the delivery after the tax reform will restrict the combined delivery. It is recommended to guide consumers to merge order/communication instructions.

Why is the merchant ordering limit, and the platform ordering is not affected?

The two are not the same concept. The platform's joint order plan arises when consumers place orders, which is essentially an order; the merchant's spontaneous order is generated by the logistics link after the consumer transaction, which is essentially two orders.

If the two orders are merged into one package and shipped by offline express, will there be a VAT tax twice?

Cross-border order platforms under 150 euros for individual buyers will collect and pay VAT on behalf of others. After tax reform, the shipping rules will restrict consolidated delivery. If the secondary taxation problem arising from violations requires the merchant to bear it.

The inventory of overseas warehouses has been paid customs duties and imported VAT. Why does the platform have to withhold and pay? Is tax paid repeatedly? How can merchants refund taxes?

According to the requirements of EU VAT regulations, e-commerce platforms have the obligation to collect and pay VAT on behalf of all goods sold by sellers of non-EU companies through overseas warehouses. The value-added tax you pay in the import link can be refunded to the tax bureau in accordance with the law, which will not cause duplicate taxation on the value-added tax. The documents that may need to be used for import value-added tax refund include your transaction details ( AliExpress sales information can be downloaded in the background), customs declaration documents imported with your tax number, etc. For details, please consult your tax consultant. You can also further find out from your tax adviser whether you can apply for import VAT deferred treatment to optimize the cash flow of import VAT. Other taxes and fees, such as customs duties, are still your own responsibility for compliance.

If the merchant's VAT tax ID fails to come out on July 1, can't the overseas warehouse be sold?

There is no tax number, and the front desk of AE closes the delivery permission. For other official warehouse delivery functions, please contact Cainiao Overseas Warehouse Xiaoer.

Do third-party overseas warehouses need vat information just like official warehouses?

Yes, the tripartite warehouse requires the same requirements as the official warehouse and needs to submit vat information.

After collecting taxes from overseas warehouses, do we still need to pay VAT tax when our merchants declare VAT quarterly?

 You still need to submit a VAT return to the tax bureau, but the value-added tax that the platform has withheld does not need to be repaid. For details, please consult your tax agent.

What should I do if the company's English name is not exactly the same as the Chinese name when submitting the overseas warehouse VAT?

Provide information that proves that the two are the same company:

1. Record of foreign trade operators;

2. Notarial certificate;

3. Trademark certificate (the trademark contains the keyword of VAT subject name)

Regarding overseas warehouse tax refund, how should self-owned overseas warehouses obtain import declaration documents?

If you have your own overseas warehouse, please contact the cargo carrier sent overseas to you.

EU overseas warehouse orders cannot be shipped with cross-border logistics. What does cross-border logistics mean?

Cross-border logistics generally refers to domestic delivery, that is, overseas warehouse orders are not allowed to be changed to domestic delivery.

Do I need to connect each customer's order number to the logistics provider one by one when using unofficial logistics? Or can I system synchronize the IOSS tax ID?

Unofficial logistics channels are not synchronized with IOS numbers. Individual buyers collect and pay VAT orders on platforms below 150 euros across borders. At present, merchants are required to 1. IOSS NUMBER, 2. Correct value of the goods (after discount), 3. Order number three information synchronization logistics service providers to ensure package customs clearance.

How to get the IOSS number? Will an order customer produce after paying it?

After 7.1, you can view the IOSS number in the merchant background [Transaction]-[Tax Administration], or in [Transaction]-[Order]-[Export Order].

When do Ioss codes need to be provided (such as commercial express?) How to provide it?

Individual buyers collect and pay VAT orders on platforms below 150 euros across borders. Using non-rookie official lines requires merchants to provide the platform IOSS number to logistics service providers.

Can consumers see whether they pay taxes on the merchant side?

Merchants can check whether the order package is taxed, and the transaction details can also see the tax.

Logistics services

/

Seller Shipping

How to do consolidated shipments?

Consolidated Shipping Important Tips:

1) COD orders must be shipped with different LP logistics orders from the same buyer. They cannot be shipped together to avoid subsequent capital losses.

2) Affected by the EU tax reform from July 1, 2021, different main orders of EU taxed orders cannot be shipped together (view  rules );

rules

At the same time, we do not recommend you to do this for other orders for the following reasons:

1.  For orders shipped online, in order to ensure the later compensation processing process, it is recommended that you do not carry out consolidated delivery. For example, the goods of your two transaction orders are packaged together and sent out in one package. In case the package is lost, the logistics provider can only claim compensation according to the amount of one of the transaction orders. Please know.

2.  Worry-free logistics delivery orders, if your two packages are placed on two logistics orders created by the transaction order, then compensate according to the two logistics order packages up to 300RMB each.

If you must use one package to send multiple orders, you will fill in multiple shipment notifications with the same waybill number.