Frequently Asked Questions about Merchant Logistics FAQ
Summary of contact information of post offices and customs by country
Important reminder for sellers to fill in declared weight information
AliExpress freight settlement tool "Golden Shopkeeper" uses tutorial courseware and corresponding video course viewing path
April 25, 2022 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery to Sifang Qingdao Warehouse)
April 20, 2022 Notice on Holiday Arrangements for Labor Day 2022 (Updated Preferred Warehouse Arrangements on April 25, 2022)
April 19, 2022 Notice on the resumption of warehouse operation in Quanzhou, China Post
January 10, 2022 Notice on Holiday Arrangements for Logisticsmen for the Spring Festival in 2022 (January 12, 2022)
December 20, 2021 2022 New Year's Day Holiday Arrangement Notice (Updated on December 28, 2021)
December 1, 2021 Online Delivery Collection Warehouse Adjustment Notice (4PX New Postal Registered Package)
October 26, 2021 Announcement of limited-time price reduction of overseas inability to deliver return services
October 20, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Shipped to Sifang)
September 27, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Hangzhou, Quanzhou, Nanyang)
September 17, 2021 Notice on the Holiday Arrangements for Logistics Dealers on the National Day 2021
September 8, 2021 Notice on the Holiday Arrangement of Logistics Dealers for the Mid-Autumn Festival in 2021
August 23, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Nationwide)
August 10, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Shipped by Sifang)
July 23, 2021 Notice on Online Delivery Tianjin Collection and Warehouse Re-launching
July 13, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Nationwide)
July 12, 2021 Notice on Logistics Delays Affected by the Olympic Games in Japan
July 7, 2021 Notice on the Relocation of China Post E Post Hangzhou Warehouse Address on AliExpress Online
June 29, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Shipment of Sifang Qingdao Warehouse)
June 28, 2021 Notice on the emergency suspension and offline operation of online delivery in Tianjin
June 23, 2021 Notice on the Emergency Suspension of Online Delivery in Tianjin
June 8, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Shipment to Dongguan Warehouse)
June 1, 2021 Notice on the holiday arrangements for logistics providers during the Dragon Boat Festival in 2021
May 21, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Zhongshan, Zhuhai Warehouse)
April 16, 2021 Notice on the Holiday Arrangements for Logistics Merchants on Labor Day 2021
March 31, 2021 Notice on the holiday arrangements for logistics merchants on Tomb-sweeping Day 2021
March 18, 2021 Notice on recent logistics delays in some countries
March 4, 2021 Notice on recent logistics delays in some countries
March 3, 2021 About Cainiao Logistics Freight Bill Analysis and Reconciliation Guidelines Training Live Playback and Training Courseware View Path
February 8, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Tianjin Warehouse)
February 4, 2021 Notice on the recent update of customs rules and logistics delays in some countries
February 1, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Wuhan Warehouse)
January 19, 2021 Notice on the Holiday Arrangement of Logistics Dealers for the Spring Festival in 2021 (updated on February 4, 2021)
January 19, 2021 About the issuance of rookie freight invoices Detailed explanation of training live playback and training courseware viewing path
January 19, 2021 Notice on recent logistics delays in some countries
January 18, 2021 Notice on recent logistics delays in some countries
January 15, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery of Sifang Yiwu Warehouse) (Updated on January 18, 2021)
January 15, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Shipment of Sifang Guangzhou & Fuzhou Warehouse)
January 15, 2021 Notice on recent logistics delays in some countries
January 8, 2021 Notice on recent logistics delays in some countries
January 8, 2021 Notice on the recent update of customs rules and logistics delays in some countries
January 6, 2021 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery to Sifang Guangzhou & Foshan Warehouse)
January 6, 2021 Notice on recent customs rule updates and logistics delays in some countries
January 4, 2021 Notice on recent logistics delays in some countries
December 30, 2020 Notice on Changes in EU Customs Regulation in 2021
December 30, 2020 Notice on recent logistics delays in some countries
December 25, 2020 Notice on recent logistics delays in some countries
December 24, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Changshu Warehouse)
Notice on the Adjustment of Online Delivery Collection Warehouse on December 23, 2020 (Submitted to Sifang Shantou Warehouse)
December 23, 2020 Notice on recent logistics delays in some countries
December 22, 2020 Notice on New Year's Day Holiday Arrangements for Logistician in 2021
December 22, 2020 About the rookie settlement system "Golden Shopkeeper" deduction logic analysis training live playback and training courseware viewing path
December 17, 2020 Notice on recent logistics delays in some countries
December 15, 2020 Notice on recent logistics delays in some countries
December 10, 2020 Notice on recent logistics delays in some countries
December 9, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery to Sifang Changsha Warehouse)
December 7, 2020 Notice on the Update of Customs Rules sent by DHL to Bolivia
December 7, 2020 Notice on recent logistics delays in some countries
December 4, 2020 Notice on DHL logistics delays to the Philippines and Spain
December 1, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Shantou, Changshu Warehouse)
November 30, 2020 Notice on recent logistics delays due to public holidays in some countries
November 30, 2020 Notice on the Update of Customs Rules sent by DHL to Egypt
November 26, 2020 About the rookie settlement system "Golden Shopkeeper" bill analysis training live playback and training courseware viewing path
November 20, 2020 Notice on Logistics Delays in Japan Due to Public Holidays
November 20, 2020 Notice on the Update of Customs Rules sent by DHL to Nepal
November 10, 2020 Notice on the Update of Customs Rules sent by DHL to Egypt
October 27, 2020 Notice on the update of customs rules sent by DHL to Indonesia and Vietnam
October 22, 2020 Notice on Worry-free Logistics Hong Kong Warehouse Double Ninth Festival Holiday Notice
October 20, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen, Delivery Sifang)
October 12, 2020 Notice on the Update of Customs Rules sent by DHL to Sri Lanka
October 12, 2020 Notice on recent logistics delays due to public holidays in some countries (updated on October 19, 2020)
September 23, 2020 Summary of rookie online logistics routes (continuous update)
September 10, 2020 Notice on the Holiday Arrangements for Logistics Merchants for the Mid-Autumn Festival & National Day in 2020 (China Post & EUB Line has been updated) (Updated on September 24, 2020)
September 3, 2020 Notice on the launch of the self-service application for foreign currency freight invoices of the "Rookie Financial Settlement Platform" (i.e. "Gold Shopkeeper")
August 21, 2020 Specification Requirements for China Post Channel Declaration Information
August 19, 2020 Notice on the delay in collection in Guangdong affected by the typhoon
August 14, 2020 Notice on Requirements for DHL Channels to Egyptian Customs
August 14, 2020 Notice on recent logistics delays due to public holidays in some countries
August 7, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Zhengzhou Warehouse)
August 7, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Nanyangcang)
July 30, 2020 Notice on Requirements for DHL Channels to Jordan Customs
July 30, 2020 Notice on recent logistics delays in some countries due to public holidays
July 27, 2020 Notice on Requirements for DHL Channels to Indonesian Customs
July 22, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Submitted to Sifang Changsha Warehouse)
Notice on the Adjustment of Online Delivery Collection Warehouse on July 20, 2020 (Yanwen Shantou Warehouse)
July 16, 2020 Update Notice on Malta and Cyprus
June 30, 2020 Notice on Customs Requirements for DHL Channels to Nepal
June 19, 2020 Notice on the holiday arrangements for logistics providers during the Dragon Boat Festival in 2020
June 16, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Ningbo Warehouse)
June 10, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Changsha Warehouse)
June 1, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Nanjing Warehouse)
May 14, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery to Sifang Putian Warehouse)
April 24, 2020 Notice on the Holiday Arrangements for Logistics Dealers on Labor Day 2020
April 10, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Delivery of Sifang Zhuhai & Zhongshan Warehouse)
April 3, 2020 Notice on the holiday arrangements for logistics merchants on Tomb-sweeping Day 2020
March 27, 2020 Notice on the Adjustment of Online Delivery Collection Warehouse (Yanwen Chengdu Warehouse)
March 26, 2020 Notice on DHL Channel Suspension of Service to Some Countries (Updated on April 10, 2020) (Updated on April 24, 2020)
March 25, 2020 Notice on the Suspension of Service sent by DHL channels to India
March 24, 2020 Notice on Restrictions on Parcels sent to France through British Postal Channel
March 20, 2020 Notice on the suspension of receiving services for some countries by new mail channels (updated on March 24, 2020)
March 19, 2020 Notice on the update of parcel processing methods in some countries
March 18, 2020 Notice on the surcharge for the implementation of low declaration issues in DHL channels
March 16, 2020 Notice on the Adjustment of the Working Hours of the Sifang Collection Warehouse
March 12, 2020 Notice on the Adjustment of the Working Hours of Yanwen Collection Warehouse
March 10, 2020 Notice on the Customs Clearance Requirements for Spanish National Masks and Other Epidemic Prevention Products through DHL Channels
March 9, 2020 Notice on Requirements for DHL Channels to Vietnam Customs
March 6, 2020 Urgent Notice on the Delivery Requirements and Strictly Prohibited Low Declaration of Epidemic Prevention Materials through DHL Channel
March 2, 2020 Notice on Logistics Delays Affected by Extreme Weather in Parts of the United Kingdom
February 24, 2020 Notice on Logistics Affected by the Epidemic in Parts of Italy (Updated on March 9, 2020)
February 18, 2020 Logistics Notice on DHL Channel to Uzbekistan
Notice on the Adjustment of the Collection Time of Online Delivery Collection Warehouse (Delivery to Sifang Huizhou Warehouse)
Notice on the holiday arrangements for logistics vendors on New Year's Day 2020 (updated on December 26, 2019)
December 18, 2019 Notice on the delay of logistics from new mail channels to Laposte, France
Notice on the Adjustment of Online Delivery Collection Warehouse on December 12, 2019 (Yanwen Zhuhai Warehouse)
December 5, 2019 Notice on the Adjustment of Online Delivery Collection Information
December 4, 2019 Notice on the additional surcharge in the low-declared package of DHL channels
December 3, 2019 Notice on the Adjustment of Online Delivery Collection Information
November 25, 2019 Notice on the delay in logistics sent by Yanwen Channel to Chile
November 13, 2019 Notice on Logistics Delays from New Postal Channels to Australia
November 11, 2019 Notice on DHL channels sent to Bolivia, South Korea, New Zealand, Haiti and other countries
November 11, 2019 Notice on DHL channels sent to Cambodia, Myanmar, Bangladesh, Timor-Leste and other countries
October 21, 2019 Notice on the Online Delivery Collection Warehouse (Jieyang & Zhuzhou Warehouse)
October 17, 2019 Notice on the recipient's import tax identification number for parcels sent to Brazil through new mail channels
October 17, 2019 Regarding the sending of DHL to South Korea, Serbian Customs requires an update notice.
October 12, 2019 Royal Mail no longer accepts delivery notices for sharp items such as knives.
October 8, 2019 Online Delivery Collection Warehouse Adjustment Notice
September 24, 2019 Notice on Holiday Arrangements for Logistics Dealers on National Day 2019
September 9, 2019 Notice on Logistics Delays from Singapore Postal Channels to Slovenia and Thailand
September 6, 2019 Notice on Holiday Arrangements for Logistics Dealers for the Mid-Autumn Festival (Updated on September 11, 2019)
September 2, 2019 Online delivery collection warehouse (Yanwenli Water Warehouse) offline notice
August 29, 2019 Online delivery collection warehouse emergency offline notice
Notice on August 15, 2019 on Singapore Post's Shipping to France Geographical Names, Postal Code Writing Rules and Mail Information Specifications Requirements
August 12, 2019 Online Delivery Collection Warehouse Adjustment Notice
August 12, 2019 Online delivery and worry-free logistics was suspended in some areas affected by the typhoon.
August 6, 2019 Singapore Post Vietnam Weather-Affected Logistics Delay Notice
July 31, 2019 Online Delivery Collection Warehouse Adjustment Notice
July 12, 2019 DHL channel Madagascar and Turkey countries require update notice
July 5, 2019 "China Post Ordinary Package +" & "China Post Registered Package" Starting Standard Optimization Notice
Notice on the Adjustment of Online Delivery Collection Warehouse on July 3, 2019
Notice on Logistics Delays in Singapore Postal Channel Bhutan and Hong Kong on July 3, 2019 (updated on August 15, 2019)
June 25, 2019 Notice on Hong Kong Logistics Delay through Singapore Post Channel
May 30, 2019 Notice on Holiday Arrangements for Logistics Dealers for the Dragon Boat Festival in 2019
Notice of logistics delays in Singapore Postal channels in San Marino and Lebanon on May 22, 2019 (updated on May 27, 2019) (updated on May 30, 2019)
May 21, 2019 Notice on National Shipping Requirements for DHL Canary Islands and Turkey
Notice on May 17, 2019 About Singapore Post Jamaica Logistics Delay (updated on May 22, 2019)
Notice on the delay in customs clearance of non-documented goods from Kenya on DHL channels on May 13, 2019
May 9, 2019 Notice on the Upgrade of Cainiao Super Economy - Yanwen and Yanwen Airlines Registered Package Service
Notice of May 8, 2019 on the update of Singapore Post's import requirements for Belarus and Israel's logistics delay (updated on May 14, 2019)
May 6, 2019 Notice on Singapore Postal Channel Thailand, Venezuela, Ghana and Hungary National Requirements Update
April 30, 2019 Notice on Singapore Post's Japan Holiday Logistics Delay Notice
April 26, 2019 Notice on DHL Logistics in Taiwan, the Philippines, Sri Lanka and Kazakhstan (updated on May 22, 2019)
April 25, 2019 Notice on the delay of logistics affected by the earthquake in the Philippines, Singapore Post Channel
Notice on the holiday arrangements for logistics providers on Labor Day 2019 on April 22, 2019
Notice of April 17, 2019 on Singapore Post Suspension of Services in Tajikistan and Kyrgyzstan
April 2, 2019 Update Notice on Singapore Post Japan Shipping Requirements
April 2, 2019 Notice on French Post's Stop Receiving and Sending Illegal China Post e-Postal Mail
April 2, 2019 Update Notice on Requirements for Non-Documentary Goods sent by DHL to the United States
April 2, 2019 Notice on Turkey's Ban on Shipping Goods Containing Lithium Batteries (including Mobile Phones) and E-cigarettes
March 26, 2019 White Paper on 328 Promotion of Logistics Service Merchants
Notice on the holiday arrangements for logistics merchants on Tomb-sweeping Day 2019 on March 18, 2019
Notice on logistics delays in Pakistan on March 1, 2019 (updated on March 5, 2019)
March 1, 2019 Notice on Logistics Delays Affected by Inclement Weather in Tonga (Updated on March 4, 2019)
February 27, 2019 Notice on Singapore Post's Customs Declaration Requirements for Mexico
February 12, 2019 Notice on Logistics Delays from Singapore Post to Chile and Belgium (updated on March 4, 2019)
February 12, 2019 Update of Singapore Post's rules for sending to Macao and Japan
January 31, 2019 Notice on Logistics Delays Affected by Extremely Cold Weather in the United States
January 24, 2019 Notice on the Delay of the Greek State Strike through Singapore Postal Channel
January 7, 2019 Notice on the Logistics Impact of Tropical Storm in Thailand, a new postal channel
Notice on the change of tax-free amount for individuals in Belarus on December 27, 2018
Notice on the change of tax-free amount for individuals in Russian cross-border shopping on December 24, 2018
December 21, 2018 Notice on Logistics Delays in Ukraine (updated on December 27, 2018) (updated on January 3, 2019)
December 20, 2018 Notice on Online Delivery and Worry-free Logistics 2019 New Year's Day Logistics Merchants Holiday Arrangement
December 18, 2018 Notice on the Impact of Uruguay Postal Strike on Logistics Delays (updated on January 28, 2019)
December 4, 2018 Progress of Canada Post's strike
December 4, 2018 Notice on Logistics Delays Affected by Severe Weather in Singapore Post Channel Australia
November 30, 2018 Notice on the Delay of Singapore Post Channel Australia
November 29, 2018 Notice on the delay of Singapore Postal Channel Greece
November 26, 2018 Notice on Logistics Delays Affected by Inclement Weather in Italy
November 21, 2018 Notice on the Impact of French Strikes on Logistics Delays (updated on November 29, 2018)
November 14, 2018 Update requirements for some countries in Singapore Postal Channel
November 8, 2018 Notice on Delays in Bangladesh and New Swiss Regulations on DHL Channels
November 8, 2018 Notice on the Logistics Delays Affected by Israeli and Belgian strikes (updated on November 13, 2018)
Notice on the Adjustment of U.S. Route Freight of China Post Express Products on November 7, 2018
November 1, 2018 Notice on China Post's Ordinary Package + U.S. Upgrade to Logistics Information
October 25, 2018 Notice on the Impact of Canada's Strikes on Logistics Delays
October 19, 2018 Notice on Hurricane Delays Affecting Logistics in the United States through Singapore Postal Channel (updated on November 14, 2018)
October 16, 2018 Notice on Worry-free Hong Kong Warehouse Double Ninth Festival Holiday
October 15, 2018 Notice on the Update of Some National Customs on DHL Channels
July 6, 2018 Notice on the upgrade of China Post registered parcels to tracking parcels in Belarus and other 7 countries
May 30, 2018 Update Notice on DHL Packaging Guide
February 2, 2018 Notice on the Adjustment of China Post's Ordinary Package + Line Order Rules
Summary of original rookie logistics information
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