Publicity Zone for Store Assessment and Exemption Information due to the epidemic in 2022
Business friends:
Recently, the epidemic has continued to spread. In order to synchronize the platform's policy information with merchants in a timely manner, the platform added the "Global AliExpress Platform Rules (Seller Rules) >> Logistics Rules" to add the "Publicity Zone for Store Assessment and Exemption Information for the Causes of the Epidemic in 2022" (Call here to enter)
Special area for display
1) AliExpress's assessment and exemption information for merchants in the epidemic area
2) Collection arrangements for rookies in the control area.
In the future, it will also supplement 1) Preferred Warehouse Collection Arrangement 2) Worry-free Consignment Order Collection Arrangement and other information that merchants pay attention to, and please refer to the special area information notice.
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Recent Disclaimer Announcement
Recently, due to the COVID-19 epidemic, closed management has been launched in some areas, which has affected the progress of merchants' order delivery and logistics collection. In order to help merchants reduce the impact of the epidemic, the platform has made adjustments to logistics performance assessment indicators and logistics services in some areas. Please pay attention to the following information in time. Click here to view the announcement.
I. The platform provides the areas, times and standards of assessment exemption
1. Disclaimer Order Scope: The platform counts orders between Start Time and End Time of Payment Time (US-Western Time Standard), and the Order Shipping Address provides exemptions for cross-border orders in the Disclaimer Control Area.
2. Disclaimer index: 5-day Internet access rate, transaction non-sale rate
The platform will automatically identify eligible orders (no need for merchants) and perform exemptions from the publicity time. In order to ensure the consumer experience of the platform, if the merchant is still unable to deliver the goods after the exemption period, the platform will no longer continue to exempt the liability. It is recommended that merchants temporarily remove goods that cannot be fulfilled or log in to the merchant's background >> store >> start the store vacation mode in combination with the actual performance situation. ( Time Away Mode Link)
3. Scope of exemption area: According to the "National Medium and High Risk Level Areas" (http://bmfw.www.gov.cn/yqfxdjcx/risk.html) published on the official website of the State Council, combined with the statistics of areas that cannot be collected provided by logistics service providers.
II. Rookie Collection Arrangements
Rookies will keep up to date the affected area information according to the notification. You can click the link below to check the latest situation.
- Get link
- X
- Other Apps
- Get link
- X
- Other Apps
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