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JUST SOME TINY TIPS FOR SELLER FRIENDS. after-sales service / dispute resolution and appeals

after-sales service / dispute resolution and appeals what is the default confirmation of the order and the time limit time? the default confirmation of the receipt time and the time limit for the order are as follows: first, the default system of the order confirms the time of receipt: second, the time limit time limit time rule (fast class line): time limit time rule (economic line): note: the above instructions only apply to transaction orders where the place of origin is china; 1, the current order... the new version of the goods does not introduce the version of the dispute 1. response rules and screenshots [negotiation period] 1, the overall response rules introduce the rules for both the buyer and seller to respond, modify the plan, modify the amount, and submit evidence: (1) if agreed, it will be implemented according to the current plan; (2) if rejected, reject the plan and amount - waiting for the other party to respond to the cycle; (3) it has not been reached within 5 days.....
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  Pursuant to the  “ Notice regarding Medical Devices That Must Meet the Qualification Requirements in the Destination Country ", users of Alibaba.com should not sell any medical device products to countries/regions where the product does not fulfill all the relevant compliance requirements of those countries/regions or has not received all the relevant approvals of the relevant authorities of those countries/regions. For instance, medical device products on Alibaba.com may only be listed for sale or sold to the US if the sale is made in full compliance with all...
  Dear Sellers of Alibaba.com As the pandemic remains a major factor, and in light of different countries/regions’ laws, regulations and regulatory requirements regarding Medical Devices, as well as its intention to maintain a healthy and sustainable trade environment Alibaba.com is reaffirming that, in addition to the existing platform policies regarding listing medical devices and the existing criteria for medical devices, Alibaba.com requires  the compliance with the requirements of any applicable destination countries to list products on for sale into those markets.    For...
AliExpress Cross-border Merchant Service Capability Assessment Criteria ​Announcement Date: 2021-12   AliExpress has always been committed to providing consumers with high-quality services. The seller's service capability level and the level of each service indicator directly reflect the seller's service. The results of the service indicator assessment will determine whether the store can operate normally and whether it can be recommended by AliExpress. , Whether you are eligible to participate in AliExpress platform activities and related programs.  The service level assessment of AliExpress Chinese sellers focuses on the three assessments of logistics performance, product quality and customer service.  In the past, the platform has been conducting relevant assessments and evaluations on the service capabilities of merchants. This time, the specific content is announced. It is hoped that merchants will continue to improve their service capabilities with reference to basi...

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