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  Interpretation of AliExpress's false delivery situation and punishment rules   AliExpress False Delivery  /  AliExpress Shipping  /  AliExpress Illegal AliExpress false delivery is also a relatively common violation, which also contains more situations. If you don't want to be punished for false delivery, then let's first understand the false delivery situation and what the penalties are for violations. AliExpress's requirements for sellers' delivery are also relatively high, such as delayed delivery, false delivery, etc., which are severely cracked down by the platform. Among them, false delivery is also a relatively common violation, which contains more situations. If you don't want to be punished for false delivery, then let's first learn about the situation of false delivery and what the penalties are for violations.   What are the false shipments of AliExpress? 1. The logistics order number is invalid, such as the receipt information of the fals...

How to complain about malicious buyers? https://servicehall.aliexpress.com/knowledgeDetail?categoryId=75420015&hcAppId=1256&hcFromCode=vCRvWPRhl&hcSessionId=26-1256-5a940f5f-87e6-4405-8dca-8f17fc5c9a88&knowledgeId=543807&spm=service_hall.24220327.category.543807 I. Background: AliExpress malicious buyer reporting/complaint function has been going on for a long time. Many merchants are willing to report the clues of malicious buyers to the platform to help the platform better control consumers. This function also helps many merchants avoid being troubled by malicious disputes and malicious evaluation. Thank you for your long-term support for the AliExpress platform. Of course, we also receive feedback and suggestions from merchants on this function, mainly focusing on hoping to speed up processing, increasing the active identification of malicious buyers and protecting transaction behavior. Starting from the end of April 2021, we will upgrade the malicious buyer repo...

  Explanatory Note regarding Right to Quick Refund Where the Seller Fails to Respond to the Buyer Within Five Days for Direct Purchase Trade Assurance Orders on Alibaba.com  I. Introduction: To streamline the end-to-end after-sales process of Trade Assurance online orders directly placed by buyers (“ Buyer ”) on the Alibaba.com platform (“ Trade Assurance Orders) "), Alibaba.com has updated its Quick Refund rules for Trade Assurance Orders. The details are as follows: 1.After the Buyer submits or modifies a refund request on the Alibaba.com platform, the seller of such product on the Alibaba.com platform (" Seller ") must respond to the Buyer's request within five (5) calendar days (i.e. go to “My Alibaba” > “Order Management” > “All refund requests”, and click “Accept” or “Provide an alternative resolution for the Buyer's refund request”). If the Seller fails to respond within five (5) calendar days after the Buyer submits its request, the Alibaba.com plat...

  AliExpress products are out of stock. How can AliExpress sellers effectively solve them? Some products are out of stock, which has a great impact on the store. It will cause problems such as non-sale of transactions and false delivery, which greatly affects the weight of stores or products. The reason why it will be closed and not sold is that when the order is out of stock, if the buyer insists on choosing the seller's reason for refund, whether the seller or not, this order will be included in the transaction and not to sell at the end of the refund time. If some sellers are worried that the transaction failure rate is too high, they will use a large number of false order numbers to deliver goods with luck, such as being It was found that the store was fined as a result. How can sellers effectively solve this problem? As follows: If the inventory is out of stock, find a supplier to stock it. If the inventory is out of stock, you need to find a supplier to purchase the goods. If...