AliExpress Cross-border Merchant Service Capability Assessment Criteria Announcement Date: 2021-12 AliExpress has always been committed to providing consumers?!? with high-quality services. The seller's service capability level and the level of each service indicator directly reflect the seller's service. The results of the service indicator assessment will determine whether the store can operate normally and whether it can be recommended by AliExpress. , Whether you are eligible to participate in AliExpress platform activities and related programs. The assessment of the service level of AliExpress Chinese sellers focuses on the three assessments of logistics performance, product quality and customer service. In the past, the platform has been conducting relevant assessments and evaluations on the service capabilities of merchants. This time, the specific content is announced, and it is hoped that merchants will continue to improve their service capabilities by referring to the...

What if AliExpress's pricing error exploded? How to deal with it? ! have! Either reluctantly deliver, or abandon the store. Of course, the best solution is to prevent problems before they happen. Please let everyone have a snack, the products are put on the shelves, especially the following inspection work must be done before the event, so as not to let the happy event such as the explosion of orders become a sad story.  Some seller friends are relatively unfamiliar with the AliExpress platform, so when they register and open a store on the platform, they will have some questions. For example, they don't know what the AliExpress pricing error is and what to do. Today, I will help you solve your doubts!  WIll 00 00 SO 100007 00DO 00 DOOD DaDo 0000. DB  have! Either reluctantly deliver, or abandon the store. Of course, the best solution is to prevent problems before they happen. Please let everyone have a snack, the products are put on the shelves, especially the following ...

Will the customer payment fee be refunded when the AliExpress order is closed? How to handle closed orders? 1. If there is no delivery, please call 4001005678 to refund the order 2. If it has been delivered, please refuse to sign up Now there are many types of e-commerce platforms, such as foreign trade platforms, cross-border e-commerce platforms, etc. Some domestic sellers and friends will  choose the AliExpress platform. I want to know if the AliExpress order is closed. Will the customer payment fee be refunded? ? 1. If there is no delivery, please call 4001005678 for a refund 2. If it has been out of the warehouse, please refuse the visa if you owe it    3. The refund will not deduct any fees from you, and the mobile phone payment will be returned to you in full What should I do if my AliExpress order is closed ? 1. AliExpress sellers can send buyers a help center link: The help center link lists many issues, including order cancellation, and guides buyers to follow t...

  物流上网提前「商家操作手册」 (alicdn.com) rules for the use of overseas warehouse aging marks updated: january 22, 2020   article 1  in order to maintain an orderly, healthy and fair market environment for aliexpress platform, standardize the performance of overseas warehouse sellers' services, enhance consumer experience, and promote more trading opportunities, aliexpress platform has specially formulated these "rules for the use of overseas warehouse time-sensitive marks" (these "rules"). the aliexpress platform has the right to uniformly manage the shipment and performance of sellers through overseas warehouses in accordance with these rules. "overseas warehouse" as used in these rules refers to a warehouse located in a country other than china operated by an independent logistics supplier or owned and operated by the seller, providing preparation, warehousing, and tail delivery to consumers for aliexpress platform sellers, including: cainiao official warehouse...

  evidence and compensation criteria for online shipment complaints 【reminder】 only the following online delivery lines support online complaints: 1. China Post Registered Packet 2. China Post Usual Packet + 3. 4PX New Mail Registered Packet 4.4PX New Post Economic Packet 5. Yanwen Airlines Registered Packet 6. Cainiao Super Economy-Yanwen 7. Cainiao Super Economy-Shunyou 8. SF International Economy Packet 9. Cainiao Super Economy 10. Cainiao Special Goods Line -Super Economy 11. Cainiao Special Goods Line - Simple 12. Cainiao Special Line Economy 13. Cainiao Special Goods Line - Standard 14. Cainiao Large Package Line 15. Rookie Super Economy Global 16. Rookie Special Goods Line - Mark Fast   1. complaint portal 2. complaint handling process the online delivery complaint generated on the aliexpress platform is handled by cainiao customer service, and the complaint handling process is as follows: (1) the merchant should initiate a complaint to the logistics provider through th...